Devendra Kumar Chawla
Surajpool Gate, Laxmi Narayan Puri,
Govt. Ayurvedic Hospital, Jati ji ki Bagechi,
Jaipur – 302 003 (Rajasthan) INDIA
Mobile No. + 91 - 931-***-****
E mail: **********@*****.***
CAREER OBJECTIVE [VISION]:
To join a position with a progressive, dynamic organization of repute, where my skills and experience can be utilized to their fullest.
EMPLOYMENT HISTORY / PROFESSIONAL SYNOPSIS:
I have sincerely achieved more 15 years work experience in various esteemed prestigious organizations with dedication, integrity, shared wisdom, reliability & excellent interpersonal skills.
Description of my work history - Throughout my career and I possess my worked summary with senior key skilled, to successfully handled day-to-day routine office procedures work effectively support staff services assigned by the esteemed management office related to Clerical efficiency, secretarial, miscellaneous & others worked as when required typing work of entire important confidential matters and I have maintained the highest performance standards and confidential accuracy under the supervision of the senior authorities for staff services of Academic or Non-academic to esteemed Management office with successfully handled multi-role player with assist as an EA to CMD, Admin Coordinator, Executive cum Personal Secretary, DEO cum Personal Secretary etc. as mentioned below: -
Jaipur Rugs Company Private Limited, Jaipur
Executive Assistant to Chairman and Managing Director
(CMD – Shri Nand Kisore Chaudhary)
[June 2016 to till date]
Maintain Chairman and Managing Director (CMD) calendar – plan and schedule meetings, teleconferences and others activities. Provide administrative and business support to the Chairman and Managing Director (CMD) of manufacturing company- Jaipur Rugs Company Private Limited, Jaipur and support other members of the executive management team.
Key accomplishments / Skills:
Management / Administrative / Operations / Secretarial support Skills –
To assist maintaining office systems and to perform clerical tasks such as answering phone calls and forwarding callers to appropriate staff members, including data management and filing records.
To assist meeting and greeting visitors at all levels of seniority.
To assist ensuring that confidential paperwork is managed correctly and then filed appropriately.
To assist working closely with seniors to providing general administrative support to senior executives.
To assist act as liaison between departments to facilitate communication at the executive level
To ensure the efficient operation of the office runs smoothly.
Positive Attitude, Reliability, Coordination Office Activities, Friendly, Greet Guests, Internet, Mail, Mailings, Forwarding Phone Calls, Message Taking, Welcome Visitors, Communication Skills, Friendliness, Answer Phones, Appointments, Calendars, Client Relations, Customer Service, Directing Visitors, Appointments, Implementing Procedures, Maintaining Schedules, Office Management, Taking Notes, Teamwork, Clerical, Microsoft Word, Data Entry, Typing, etc.
Time Management Skills - To assist arrange meeting, events managing calendars and maintain the executives' schedules & appointments. Punctuality, Learning, Working Knowledge, Team spirit etc.
Interpersonal Skills - Handling confidential information and filing reports and information in the correct places.
Technical Skills – Coordinating Video & Audio Conference Calls, Typing and distributing the minutes of meetings.
Communication Skills –
Customer Services, Managing Relationship with Clients, Processing Telephone Calls, Requests and to assist customers and visitors with information on the company’s services & Meeting deadlines & Communication.
To assisting in the office Meeting and Greeting visitors a courteous manner.
Personal Characteristics – Accuracy, Maintaining Confidential Information, Reliability, Team Management, Self Confidence, Active Listening, Ability to Follow Directions, Collaboration, Analytical, Energetic, Motivated etc.
Anand International College of Engineering, Jaipur
Admin Coordinator [Director’s Office]
Prof. Anurag Misra, Director
[December 2015 to May 2016]
Key accomplishments / Skills:
Maintaining administrations system and Handling confidential information.
Meeting and greeting visitors, students’ parents, staff schedule appointments and meetings.
Answering phone calls and forwarding callers to appropriate staff members.
Liaising with internal staff at all levels and Carrying out all assigned administrative duties.
Typing and filing all memos, correspondence and retrieving documents
Performing and prioritizing a multi
tude of complex administrative duties.
Filing reports, word processing manuscripts, letters, documents and information in the correct places.
Printing out and then distributing information.
Streamlining office procedures to make them more efficient.
Filing and retrieving documents and reference materials.
Organizing courier pickups.
Co-ordinating both internal and external meetings.
Spreadsheet creation and management.
Processing of invoices, expense forms and reimbursements requests.
Suresh Gyan Vihar University, Jaipur
Executive [Personal Secretary to Registrar]
Shri Narhari Sharma, IAS (Retd.)
[Since year 2009 to 2015]
Key accomplishments / Skills:
I always maintain a gracious and professional manner when communicating with People, including Students, Parents, Faculty and Staff members etc.;
To Interacted with a large number of staff, students (pre-college), faculty, and parents etc.;
To assist take minutes of meeting with dictations and good Internet skills, including familiarity use of emails replied respectively group e-mail messaging after dictation, discussion and confirmation of senior.
To assist the synopsis for all internal/external Minutes of Meeting and mailing it to the respective.
To assist ensure that all his meetings/appointments/events are well organized and be conducted smoothly.
To assist in stationeries requisition, including printing of name-cards, forms, letterheads, etc.
To assist track materials removed from files to ensure that borrowed files are returned;
To maintain dispatch & receipt register for keeping records and monitor the movement for incoming and outgoing important Files, Letters and Potage etc.;
To assist all secretarial assistance to functional heads as and when required, typing work of entire important confidential matters, and miscellaneous Certificates for students as mentioned below: -
Govt. Letters, Office-Order, Circular, Notification, Draft Notices Memos, ION, Note-Sheet, DO Letter-Head etc. and Most Importantly keeping all the records intact i.e. – Academic Council [AC], Board of Management [BoM], Extended Board of Management [EBoM], Core Group [Steering Committee], Administrative Council, Govt. affairs, WPC [Women Protection Cell], UGC/AICTE/NBA [National Board of Accreditation]/NAAC [National Assessment and Accreditation Council] and AQ & AC [Academic Quality and Accreditation Cell]/Convocation/ Hr. Education/RTI replies, and To prepare students certificates- Bonafide Certificate, Character Certificate, Education Verification Certificate, Tuition Fee Certificate, Document submission Certificate, Fee Expenditure Certificate, Demanding letter etc.
National Institute of Agricultural Marketing, Jaipur
(A Govt. of India Organization)
(NIAM- office work is Educational, Training, Research, Consultancy and Marketing).
DEO [Personal Secretary to Director General]
Shri T. R. VERMA, IAS (Senior IAS Officer)
[Since year 1997 to 2007]
Key accomplishments / Skills:
-To assist day to day oversee all aspect of general office coordination with administration/operations;
-To assist safe keeping and of all important confidential Files, documents & proper records;
-To receive the all telephones calls, replied respectively and transfer to respective HODs;
-To make Coordination with various staff for operational support activities of the Organization;
-To assist dignify of respective Guest/Visitors and fixing appointments with HODs & others;
-I have good knowledge of computer literate proficiency in use of Microsoft Word. It’s part of my daily official working life. I know the all the formatting pattern, Letter Drafting etc. I am also perfect in English Typing.
-To assist Data Entry and upkeep of the organization’s databases, ensuring a high level of accuracy;
-To assist creating systems for files, documents, place materials into storage receptacles, such as file cabinets, boxes, or drawers, according to classification, assigning codes & identification information;
-To assist work pertaining to confidential matters attached with Management and Ensuring smooth operations at all times and maintaining proper decorum, discipline & perfect working condition.
-To assist collection of details and compilation for various requirements for the higher authorities;
-To assist proper communication with all the departments, offices and reporting practices;
-To assist maintain office Calendar to coordinate work flow daily/monthly team Meetings schedules;
-To issuance of notices for meeting and assist the higher authorities in preparation of Agenda;
-Taking notes or minutes at meetings and taking messages and transferring calls
-To assist coordinating and liaison with all the HODs, State/Central Govt./Ministries officials;
-To assist find and retrieve information from files in response to requests from authorized users;
-To assist maintained the staff attendance register and their monthly attendance leaves like CL, EL
-To assist coordinate all the daily meetings, interviews, appointments, events of the founder;
Faculty, Training & Placement Department Support –
On line delivery of Faculty list, Training notes, Working papers and Statistical data deserves special appreciation, Training calendar, Transference, Research report, scientific reports; The Research Paper work assigned by Dr. S. Baskaran, Dy. Director [Training] was executed in NIAM with time bound schedule; Assisted in Organizing 17 ‘Training programmes’; ‘Consultancy projects’; ‘6’ ‘Exhibitions/ Seminar’; and also attended ‘5’ ‘Computer training’ programmes in NIAM etc.
Computer Department Support –
The Computer work assigned by Shri Satyaveer Singh Yadav, Assistant Director (IT), and I assist/ performed Data Entry work on State Master Plans [Sikkim, A.P., J&K, M.P. and Chhatisgarh etc.]; General Data Entry Work [Consultancy Project, Training and Projects namely, Price Forecasting and Online Monitoring for KSAMB.Gov. in, Training Programmes, National Agricultural Market Atlas and One Functional Research; In-charge of Computer Stores (Inventory Control of Computer related Items): - Store keeper for computer items; Assistant for file keeping in computer cell; Video Conferencing & E-Library; Training’ programmes in NIAM; Quality Standards and Legal Reforms Cell in NIAM etc.
Sales Work, as mentioned below –
I have worked experience with Reliance Life Insurance Company Limited [RLIC] as a Sales Manager and Karma Royal Group (Asia’s Largest Holiday Ownership) as a Sales Consultant/ Representative (Holiday Consultant) and I was handling my own family business Sales & Marketing division including Computer accessories, parts, stationery, computer typing jobs works, photo-state, spiral-binding, lamination, internet online-forms etc. works during this period.
- [Since year 2007 to 2009 (2 year’s)]
Proven leadership and ability to drive sales teams and Recruiting and training sales teams;
Monitor team's performance and motivate them to reach targets;
Greet the customers with a smile and try to solve their queries at the earliest;
To maintain and improving relationships with the client;
Allocating areas to sales representatives and attend sales meeting with a cool mind;
To ensure his team is deliver desired results & Motivate team members;
Relationships and Roles (internal / external cooperation);
Maintain necessary data and records for future reference;
Customers is important to keep them happy and satisfied for successful functioning of organization;
To provide necessary training to the sales team to teach them how to interact with the customers.
ACADEMIC CREDENTIALS:
Secondary School Examination, 1985 pass from Board of Secondary Education, Rajasthan.
Higher Secondary School Examination, 1987 pass from Board of Secondary Education, Rajasthan.
Graduation (B. Com.), 1993 pass from University of Rajasthan.
TECHNICAL SKILLS:
One year Computer diploma course [‘O’ Level Computer Diploma Course]
[A DOEACC Society under the Department of Electronics, Govt. of India]
REFERENCES:
(1)Shri Satyaveer Singh Yadav, Assistant Director (IT), National Institute of Agricultural Marketing (NIAM), [A Govt. of India Organization], Jaipur.
(2)Shri Narhari Sharma, IAS (Retd.), Registrar, Suresh Gyan Vihar University, (SGVU), Jaipur.
(3)Shri Nand Kisore Chaudhary, CMD, Jaipur Rugs Company Private Limited (JRCPL), Jaipur
[Devendra Kumar Chawla]