Commercial Property Adjuster

Large Loss / Commercial Property Loss Insurance Adjuster

Qualifications Profile

Seasoned, detail-oriented professional with extensive experience in insurance, including various commercial and residential claims. Expert at analyzing and providing appropriate solutions to various situations and complex issues on insurance. Well-versed in establishing and maintaining high level of positive working relationships with key stakeholders to ensure attainment of set goals and objectives. Technically proficient with Microsoft Office Suite (Word and Excel), Xactimate, and Windows Millennium Edition (ME).

Areas of Expertise

Contract Negotiation Risk Management Property Damage Inspection and Appraisal Process Improvement

Regulatory Compliance Claim Process Team Building and Collaboration Financial Statement Analysis

Professional Experience

NCA Group and Crawley Adjusting Service, Dallas, TX

Independent Property Adjuster 2004–Present

úHandle catastrophe storm assignments across various locations such as New Orleans, Louisiana; New York City, New York; Oklahoma City, Oklahoma; and Pensacola, Florida

úInterface with insured on scope of repairs to clarify the repair against replacement issues, coverage, explain coverage, and restrict loss through remediation; as well as to calculate loss of earning coverage in relocate manufacturing on other locations and employing overtime labor for loss reduction

úRecognize possible fraud indicators, subrogation, and salvage, as well as collaborate with salvors to reduce loss

úPreside over the authorization on scope of repair, as well as the preparation of more than $1M estimates and valuations

úDescribe the cause of loss, scope, and pricing details, as well as potential problem areas to insurance carrier

úArrange final settlement of insured within carrier authorization to promptly restore their pre-loss condition

úAct as a member of Zurich Insurance Company’s Core Catastrophe Team

úConduct field inspection, estimation, and report of more than $750K catastrophe property losses in commercial and residential risks caused by hurricanes, hail, and wind

Key Highlights:

Efficiently performed face-to-face interaction to determine difference in insurance scope and pricing

Received appointment as appraiser on wind and hail losses to insurance carriers

Freelance, Dallas, TX

Business Interruption Claims Consultant (Part-Time) 2000–Present

úEvaluate financial records of businesses that offer claims to insurance carriers under various business interruption endorsements

úProduce claims schedule, documenting employee retention, multiple locations, and seasonality loss revenue issues

Williams Claims Consulting Corporation, Humble, TX

Storm Adjuster 2005–2012

úServed as member of the Zurich Insurance Company’s Core Catastrophe Team

úTook charge of all aspects of field inspection, estimation, and reporting of more than $750K worth of catastrophe property losses, caused by Hurricane Katrina, as well as various hail and wind catastrophes in Arkansas, Kentucky, Louisiana, Mississippi, Missouri, New Jersey, New York, Ohio, Oklahoma, Pennsylvania, Tennessee, and Texas

úHeld responsibility in brokering numerous commercial roof losses on all built-up and single membrane roofs

Earlier Positions Held:

Glock Mason Claims Service, Inc., Boerne, TX

Storm Adjuster (Temporary)

Safeco Insurance Co., Richardson, TX

Inside Adjuster (Temporary)

Ritchmond Construction, Inc., Houston, TX

Large Loss Estimator (Temporary)

Adjusters & Loss Consultants, Inc., Dallas, TX

Public Adjuster

Baker-Sheppard, Inc., Grapevine, TX

Co-owner (Independent Adjusting Firm)

Slaight Services, Inc., Richardson, TX

Property Adjuster

Various Companies, Houston, TX

Property Adjuster (Temporary Storm Adjuster following Hurricane in Houston)

Property Claims Service, Carrolton, TX

Property Adjuster

GAB Business Services, Inc, Dallas, TX

Property Adjuster

Additional Experience

Allied Roofing and Construction, Inc., Dallas, TX

Sales Representative

úAssessed residential roofs condition and formulated damage estimate

Education and Credentials

Bachelor of Arts in Political Science

Arkansas State University, Jonesboro, AR

Graduated with Honors and Special Distinction

License Property and Casualty Adjuster

States of Louisiana, Mississippi, Oklahoma, and Texas

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