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acyz95@r.postjobfree.com

Karama, Dubai, UAE JOSEPH FASSIOMS

~Accomplished professional with a pioneering 19 + years’ of experience and year-on-year success in managing entire commercial and Credit Controlling, monitoring the GRP and reach deliveries across all demographics, updating the sales team regularly on the performance of Programs and performing many other activities as assigned by top management~

~Expertise in managing Commercial &Credit Controlling functions in co-ordination with internal / external departments for smooth business operations. Skillful in creating a credit and collection policy which includes all International standards~

~Skilled in analyzing the needs & priorities to facilitate development & implementation of strategies targeted at achieving overall enhanced business reputation of the organization~

~Highly organized, extremely detail-oriented, and capable of multi-tasking in a fast-paced, deadline driven environment; excellent time management and organization skills, with a track record of managing multiple complex tasks simultaneously~ Professional Summary

Seasoned, top level Commercial & Credit Controlling professional offering extensive knowledge in managing commercial and Credit Controlling activities, ensuring that all transactions are compliant with Company's policies, developing and leading development of Commercial and Credit Controlling plan, preparing the yearly, quarterly and monthly budget for cash inflow .

Expertise in interpreting corporate vision and strategy, translating objectives into actionable plans to achieve operations and objectives. Working knowledge of UCP 600 and UDRG and international trade

Last associated with Rotana Media Services FZ LLC as Commercial and Credit Controlling Director. Trusted service record with Mindware FZ LLC as Regional Credit Manager; Tech Data FZ LLC as Credit Controller; Ingram Micro India Pvt Ltd., Chennai as Member Credit and with many other organizations.

Efficiently prepared and reviewed the P&L, Balance Sheet and Cash Flow on a monthly and Quarterly basis - Compared the budget numbers with the actuals. Prepared Dashboards of all KPI's which provide the management with a clear picture of where we stand based on our budgets/forecasts.

Breadth of experience across all aspects of strategizing, directing and executing operations. Strong skills in communicating with clients, balancing multiple priorities and effectively handling challenging situations. Capable of working effectively with large teams and able to liaison with all departments and senior management, in accomplishing objectives.

Dedicated professional with excellent coordination and team coordination skills coupled with an ability to cut across cultural barriers effectively in business scenario; persuasive communicator with skills in obtaining commitment

Excellent interpersonal, communication and organizational skills with proven abilities in customer relationship management and business communication

Professional Credentials/ Skills & Domain Skills

Professional Profile HIGH PERFORMANCE COMMERCIAL & CREDIT CONTROLLING EXPERT 2

Foundational Strength

Commercial & Credit Controlling Management Strategic Support Budgeting Activity Approving Credit Notes Stakeholder & Relationship Management Liaison & Coordination Negotiations Crisis & Emergency Management AR ledger Management Plans & Procedures Training and Development Dashboards for Sales Team Tactical Deals Monitoring GRP & Reach Deliveries Credit Insurance Policy Leadership Acumen Internal and External Auditors Management

Work Experience

2011- 2016 with Rotana Media Services FZ LLC as Commercial and Credit Controlling Director Key Deliverables:

Joined as a Credit Manager –GCC, Egypt and Beirut later promoted to Director Commercial and Credit Controlling.

Dexterously worked and implemented the ADs and Promo Trafficking system MYDAS; re-negotiated the contract with MYDAS team from year 2 with a reduction of 40%; created credit and collection policy which includes all International standards of accounting and Rotana’s internal and external audit procedures.

Successfully implemented the online transfer of commercials to the broadcasting station thereby saving the company both money and time along with it streamlined the workflow of operations to achieve greater visibility and better performance.

Delivered support in developing and leading development of Commercial and Credit Controlling plan which delivers key revenue target; managed department budget, staff, protocols, disciplines and processes. Communicated clear strategies and developed clear direction.

Inspected all commercial contracts to ensure Rotana meet all ROI’s in terms of production, space and deliverables. Ensured that the commercial terms are favorable to Rotana. Monitored the GRP and reach deliveries across all demographics constantly to be able to give our clients the best possible Media Plans; updated the sales team regularly on the performance of Programs against the availability of space/inventory.

Prepared the yearly, quarterly and monthly budget for cash inflow and to co-ordinate with the finance team to ensure that we are positive. Reported the Budget and Actual revenue numbers weekly and monthly

Responsible for the AR ledger of the company with branches located in UAE, KSA, Beirut and Cairo. Approved credit notes after cross checking the authenticity of the requests.

Maintained all deals of clients and checking periodically if there is any breach in the terms. Prepared dashboards for the sales team for their negotiations with the agencies and clients.

Coordinated with various professionals and maintained all the necessary documents; assisted with high severity requests as needed.

Managed a team of 5 Managers and their teams to ensure the cash flow was above budget. Reduced the AR ledger by 50% in 2 years without losing clients

Management reporting: Prepared and reviewed the P&L, Balance Sheet and Cash Flow on a monthly and Quarterly basis - Compared the budget numbers with the actuals. Prepared Dashboards of all KPI's which provide the management with a clear picture of where we stand based on our budgets/forecasts.

Compared the Revenue/ Costs /Cash flow monthly and quarterly against the budget / forecast.

Prepared the Sales/Cost and Cash flow yearly Budget and quarterly forecast based on the market scenario, trends of industry, investment in channel and channel performance.

Streamlined and issued the quarterly commission structure of the sales and collection team. Was able to ensure a professional written and committed sales and collection target where there was no bias.

Ascertained training needs of employees and accordingly formulating training schedules and devising training programs 2007- 2011 with Mindware FZ LLC as Regional Credit Manager Key Deliverables

Joined as a Credit Manager – UAE and GCC (excl KSA) promoted as Regional Credit Manager handling UAE, GCC, Egypt, KSA and Lebanon. Accountable for ensuring that 3 credit managers handling 3 different regions and their teams with a personnel of 8 perform their duties; successfully introduced the Hierarchy of Credit reporting and approval in the team thereby empowering them to perform smoothly

Accountable for reviewing customers by making visits, understanding their business cycle, reviewing the Audited Financials, analyzing the financial strength, credit rating and deciding on the credit line that could be extended to them. Negotiated and set up the yearly targets with the Management based on the prior year’s achievement and current year’s foreseen trend. Negotiated and finalized the credit insurance policy with the Insurance Company of each country and ensuring that Mindware’s interests are met. Approved discretionary limits as and when required

Functioned on alternative methods to secure risk free business to enhance the company’s performance; reviewed and set credit terms that will ensure that we have a healthy cash flow.

Responsible for keeping the company abreast of all Credit related developments in each country; putting filters to ensure that all transactions are as per the credit policy, ISO procedures and Compliance policies of various countries like US, EU etc. of the vendors and of Mindware.

Developed the credit team a dynamic one wherein every member was trained in all the functions of the credit team to support each other and meticulously maintained a positive Cash Flow which helped clear all borrowings as well as good average payment days.

Maintained a regular touch with all the customers by visiting, calling them to ensure good relationships; updated the managements with the progress of the department; DSO at the market average; prepared business flow of the credit department

Conducted regular training for the credit and sales teams to keep them up to the current credit trends; half yearly and yearly review of each team member and finalizing the remunerations of each member. 3

2005- 2007 with Tech Data FZ LLC as Credit Controller Key Deliverables

Accountable for reporting to the Credit Services Manager and managed all credit aspects for customers in Pakistan, Oman, Qatar, Egypt, Cyprus, Kenya, Kuwait and all customers in the UAE with a Credit Limit of over $200K within the required days specified by the organization.

Successfully attained the monthly collection Target along with it dexterously managed the credit of customers within the credit limit and days; maintaining the receivables within the targeted DSO and ageing

Prepared MIS reports on the country wise Accounts Receivables, monitoring of aged balances and reviewed them on a periodical basis and reviewed the trend and movement of the same; documentation for Letter of Credit and negotiating the same with the Bank.

Acted as part of the core team of 15 when Tech Data exited from the ME region and was able to close the subsidiary with a record collection of 90 percent of the total ledger value

Previous Engagements

2004- 2005 with Ingram Micro India Pvt Ltd., Chennai as Member Credit Highlights:

Analyzed the Trading, Income statement and Balance sheets of all sub distributors/dealers and approving credit limits

Successfully maintained content database of all customers to arrive at the trend of business movement; training of Branch accountants in the ERP package.

Acted as a Part of the integration team (Acquisition and Integration of Tech Pacific) and managed the authentication of Customer database across the country and uploading & testing discrepancies in the same prior 2000-2004 with Thomson India Pvt Ltd., Chennai as Asst. Manager – Credit Control Highlights:

Joined as a Credit Control Officer later re-designated as a Senior Officer Credit and then promoted as Asst. Manager – Credit Control

Set up the Credit Control area with all necessary blocks and best practices as per Commercial Policy in the ERP system (SAP) along with it approved billing for dealers who are categorized under ‘Deviation of Company’s Commercial Policy’.

Acted as the Part of the implementation team, the implementation of SAP was done in record time of 8 months, which included data migration, authenticating data, testing and approving changes made to the modules, training and change management 1997- 2000 with TNT India Limited, Chennai as Credit Controller Highlights:

Joined the organization as a Credit Control Asst. and promoted to a Credit Controller position. Dexterously managed the receivables of a customer base of 80 Nos.

1996-1997 with First Flight Couriers, Chennai as Branch In-Charge Highlights:

Joined as Operations Assistant and promoted to Branch In-charge. Education & Credentials

1996

Bachelor of Business Administration (BBA), University of Madras, Chennai Trainings/ Certifications

UCP 600, ISO, US Compliance

IFRS and Taxation Certificate from PWC

Personal Details

Date of Birth: 16th February, 1976

Languages Known: English & Tamil

Passport Details: Z2034482 - Valid till 06/03/2020

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