Customer Service
Resume:
resume
Athena Webb <************@*****.***> Fri, Sep 16, 2016 at 1:38 PM
To: ************@*****.***
Athena Webb
Fresno, CA 93706
**********@*****.***
JOB OBJECTIVE
To obtain a position in Customer service Rep where I can utilize my communication skills, experience, and positive attitude to benefit the company. HIGHLIGHTS OF QUALIFICATIONS
Friendly, helpful, able to learn and apply new techniques quickly
Self-motivated and dependable, productive in a fast paced environment under pressure
Excellent customer service skills, remain calm, and relaxed when dealing with upset people
Polite and very respectful, function effectively with wide range of personalities APPLICABLE SKILLS
Typing
MS Office
MS Word
MS Excel
MS PowerPoint
Multi-line phones
Create documents
Filing
Use office equipment
Stocking
Inventory
Invoices
Dispatching
Open and close business
SUMMARY OF EXPERIENCE
Obtained and examined relevant information to assess validity of customer complaints Resolved customers' billing and service complaints Assisted customers in sales transactions and addressed concerns Greeted customers in a friendly manner. Answered multi-line phones, created documents, filed, and faxed reports. Performed data input of daily furniture orders and provided sales Used telephone skills to canvass customers, and close renewing subscriptions Prepared sales contracts for orders obtained and submitted orders for processing EMPLOYMENT HISTORY
05/2005 to 05/2012 Fresno County EOC Athena
Webb Fresno, CA
Assisted disabled adults on the bus and off the bus, and assuring they are safely driven to day program.
02/2003 to 04/2005 Jenny Craig Athena
Webb Fresno, CA
Help adults with weight loss, assist adults on weight loss, healthy eating plans and exercising tips.
02/2000 to 01/2003 Raintree Convalescent Hospital Athena Webb Fresno, CA
help elderly adults, assist elderly in all aspects of daily living. EDUCATION
*General ED Washington Union High
Fresno, CA
*Pharmacy Technician UEI
Fresno, CA
REFERENCES
Available upon request.
Contact this candidate