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Customer Service

Location:
Fresno, California, United States
Salary:
Starting Wage
Posted:
February 25, 2017

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Resume:

resume

* *******

Athena Webb <acyz51@r.postjobfree.com> Fri, Sep 16, 2016 at 1:38 PM

To: acyz51@r.postjobfree.com

Athena Webb

*** *. ***** ***#***

Fresno, CA 93706

530-***-****

acyz51@r.postjobfree.com

JOB OBJECTIVE

To obtain a position in Customer service Rep where I can utilize my communication skills, experience, and positive attitude to benefit the company. HIGHLIGHTS OF QUALIFICATIONS

Friendly, helpful, able to learn and apply new techniques quickly

Self-motivated and dependable, productive in a fast paced environment under pressure

Excellent customer service skills, remain calm, and relaxed when dealing with upset people

Polite and very respectful, function effectively with wide range of personalities APPLICABLE SKILLS

Typing

MS Office

MS Word

MS Excel

MS PowerPoint

Multi-line phones

Create documents

Filing

Use office equipment

Stocking

Inventory

Invoices

Dispatching

Open and close business

SUMMARY OF EXPERIENCE

Obtained and examined relevant information to assess validity of customer complaints Resolved customers' billing and service complaints Assisted customers in sales transactions and addressed concerns Greeted customers in a friendly manner. Answered multi-line phones, created documents, filed, and faxed reports. Performed data input of daily furniture orders and provided sales Used telephone skills to canvass customers, and close renewing subscriptions Prepared sales contracts for orders obtained and submitted orders for processing EMPLOYMENT HISTORY

05/2005 to 05/2012 Fresno County EOC Athena

Webb Fresno, CA

Assisted disabled adults on the bus and off the bus, and assuring they are safely driven to day program.

02/2003 to 04/2005 Jenny Craig Athena

Webb Fresno, CA

Help adults with weight loss, assist adults on weight loss, healthy eating plans and exercising tips.

02/2000 to 01/2003 Raintree Convalescent Hospital Athena Webb Fresno, CA

help elderly adults, assist elderly in all aspects of daily living. EDUCATION

*General ED Washington Union High

Fresno, CA

*Pharmacy Technician UEI

Fresno, CA

REFERENCES

Available upon request.



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