Sales Project Manager
Resume:
Deneen Pope, MBA, PMP
******.****@*****.***
EXECUTIVE SUMMARY
Objective: Deliver value to an organization by driving strategic initiatives, ensuring they are completed timely and efficiently, directly impacting the profitability of the company. Use my leadership, management, business development, and organizational skills in a collaborative, results-oriented organization to drive the organization forward. Looking forward to moving back to Raleigh, NC and finding a challenging position in the RTP area.
Proven success in aligning initiatives with the strategic vision, working with the senior leadership and executive staff to approve and implement programs and projects that have a high ROI, and excellent leadership skills to deliver projects.
Deep experience effectively building and managing dynamic and diverse teams of accounting, HR, payroll, IT professionals, vendors, and contractors that have many conflicting priorities.
Results-oriented leader who pro-actively determines resolutions to difficult business challenges.
Highly skilled management of multi-million dollar portfolio including aligning projects with strategic objectives, resource management and program management office governance.
Expert in developing detailed processes designed to solve complex issues.
Proven ability to develop project budgets, analyze financial impacts and make corrections throughout the project lifecycle.
Extensive consulting experience on improving processes and efficiencies within organizations, including effectively utilizing resources to improve profitability and attain the organizational goals.
PROFESSIONAL EXPERIENCE
KOCH SUPPLY & TRADING, LP Permanent: Dec 2010 – Present
Consultant: Mar 2010 – Dec 2010
Koch Supply and Trading, LP is an affiliate of Koch Industries, Inc., one of the largest private companies in North America. Koch companies have a global presence and employ about100,000 individuals in diverse businesses around the world. Koch Supply & Trading’s trading business includes a broad range of valuable resources such as base and precious metals, gas, power and emissions, natural gas and gas liquids, refined petroleum products among others.
Manager, PMO and Portfolio Management Mar 2014 – Present
Sr. Project Manager Mar 2010 – Mar 2014
Successfully manage the portfolio of programs and projects (both Agile and waterfall) that enable one of the top five global commodity trading firms to continue to expand its breadth and depth of trading opportunities. Requires working in a highly regulated, compliance focused environment with the ability to be agile and flexible to capture short term opportunities that drive profitability. Experience with multiple ETRM solutions (Symphony, CXL, Trinity).
Communicate regularly with the CEO, CFO, CIO, Trading Leaders and Capability Leaders on the strategic initiatives and project portfolio to identify and mitigate risks, confirm the ongoing viability of initiatives and drive them forward.
Program Manager for the $4M+ of Dodd Frank and EMIR projects that were responsible for ensuring Koch Supply & Trading systems and processes were compliant with the Dodd Frank (U.S.) and EMIR (Europe) government regulations which were in response to the financial crisis of 2007 - 2010. Worked with a team of legal and compliance experts to determine requirements to comply with the law. Managed a large, international, cross-functional project team in a matrix environment that was responsible for the build and change management that impacted trading systems, financial and accounting systems and reporting systems.
Managed a diverse, global team who built out a physical and financial trading capability in China which is expected to have a significant financial return as well as be a foundation for future growth in Asia.
Managed a primarily US and European team who built out a power trading capability throughout Europe and natural gas options trading capability in Europe and the US.
Expanded the market origination footprint globally by building out offices in Dubai, Germany, Amsterdam, Brazil and Tokyo.
Deneen Pope Page 2
Adjunct Professor 2012 – 2013
Southwestern College – Courses: Strategic Planning & Project Management
Wichita Status University – Courses: Intro to Management
Butler Community College – Courses: How to Write a Business Plan & Business Ethics
ACCENTURE (ABPOS) Jan 2006 – Summer 2009
Accenture is a global management consulting, technology services and outsourcing company with net revenue of $19.70 billion (FY 2007). Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments.
Senior Project Manager
Responsible for managing complex, cross-functional outsourcing projects for Fortune 500 corporations. Implemented Human Resources Outsourcing (HRO) and Financial Accounting Operations (FAO) systems for clients in a fast-paced, constantly changing environment.
Managed a three-phase, 1 year, HRO implementation project for a Fortune 100 financial services company with a budget of over $3M. Built a customized process and customized system functionality and transitioned over 17,000 employees to the new system. Completed on time, within budget, and exceeded every SLA (service level agreement).
Managed large, national, cross-functional teams (both local and virtual) of over 40 employees who were responsible for implementing multi-million dollar projects.
Developed project budgets, analyzed project financials, and made adjustments to ensure projects were completed within budget.
Developed standardized processes, procedures, and templates for the project management office. Implemented new tools, trained resources on the new tools and enforced compliance, ensuring all projects were standardized and repeatable.
Expert in conflict resolution and experienced in ensuring positive outcomes that meet the business requirements.
Edited curriculum and modified the training plan for training both the clients and internal resources on the customized processes and solutions that were being implemented, ensuring a smooth transition to the new systems.
Independent Contractor 2002 – 2005
Independent Contractor - ANDERSEN CORPORATION 2002-2005
Andersen Corporation is the world's largest manufacturer of wood windows, patio doors and storm doors. The company is privately owned and markets products throughout North America and in South America, Europe, Asia and the Middle East.
Consultant / Project Manager
Responsible for projects, quantitative and qualitative research studies, data analysis, and strategic planning for the Facilities Management and Real Estate Department, including implementing a new software that manages over 4,000,000 square feet of office and manufacturing space, tracks the locations and technology resources of over 3,500 human resources in seven facilities throughout Minnesota and Wisconsin, and manages over 1,500 employee and technology moves annually.
Core team member responsible for researching, analyzing, creating, and documenting a ten year strategic plan to ensure facilities and real estate were available to meet the needs of the projected growth in human resources and manufacturing capacity.
Gathered and analyzed extensive data and statistics to provide input into national benchmarking studies focusing on best practices and fiscal conservation for companies with large real estate capital.
Negotiated and managed contracts with software vendors, hardware vendors, and professional service providers.
Used the PMBOK methodology to implement new Computer-Aided Facility Management (CAFM) software from Aperture and Tririga. The CAFM software enabled Andersen Windows to computerize the tracking of human resources, manage the move management process, analyze space and resource utilization, and financially charge departments for space and technology resources.
Developed course curriculum for training end users on the new systems and processes.
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Independent Contractor - GMAC RFC Apr 2003 – Sep 2003
A wholly owned subsidiary of General Motors Acceptance Corporation, GMAC RFC is America’s largest private-label issuer of mortgage-backed securities and a leading warehouse lender. The company leverages its strengths in securitization, lending and investment to offer a broad portfolio of innovative capital solutions. The company is headquartered in Minneapolis and operates in the United States, Europe, Latin America and Japan.
Consultant – Project Manager/Business Analyst
Responsible for managing multiple projects, including:
Developed a new Enterprise application that automated tasks such as creating User IDs, granting access to directories and managing data security.
Designed, documented, and implemented closed-loop processes and process flow charts to keep the Aperture system updated. Aperture manages the movement of hardware in the data center, monitors space capacity and power availability.
Managed the Global Operations section of the Business Resilience Management (BRM) project. The BRM project was responsible for building a dual data center in response to an enterprise need for business resiliency and disaster recovery. Global Operations included creating a dual command center in Texas (main data center in Minnesota) and revising all Global Operations processes (Release Management, Change Management, Incident Management, Configuration Management) to support a dual environment.
Worked with a cross-functional team, including Telecommunications, Enabling Technologies, Database Administration, Platforms, Production Engineering, Facilities Engineering, Storage Management, Command Center, Technical Service Center, Systems Management, Release Management, Change Management, Incident Management, and Account Administration.
Developed project plans and documentation for process development, application development, testing, debugging, training and implementation.
Independent Contractor - MICROSOFT CORPORATION Winter 2003-2004
Founded in 1975, Microsoft is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.
Consultant – Professional Speaker/Trainer
Traveled extensively conducting Microsoft seminars for small business owners across the country.
Enhanced curriculum and taught small business owners how to leverage technology to increase their productivity and profitability.
Seminars focused on the Small Business Server, Windows XP, Office 2003, Microsoft Publisher, and other Microsoft software.
Topics included security, remote access, marketing, publishing and server installation.
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CISCO SYSTEMS - Raleigh, NC/Minneapolis, MN 1997-2001
Cisco Systems is a market leader and provider of end-to-end networking solutions for organizations worldwide. The company employs over 40,000 people, with annual revenues exceeding $18B.
Channel Account Manager (Business Development)
Responsible for business development and managing over 250 resellers with sales of $23M. Trained resellers on the Cisco Systems product lines, assisted with network designs, organized lead generation events, and utilized all available resources to ensure each resellers success.
Generated revenue, finishing '99 and '00 fiscal years at 53% and 40% over-quota, respectively.
Recruited resellers to support a stronger sales base.
Organized lead generation events including telemarketing campaigns, direct mailers, golf outings, and sales seminars focused on specific technologies such as IP Telephony, security, wireless, data infrastructure, and voice, video and data convergence.
Analyzed the sales territory by reseller, sales, product line, and technology to continue revamping the business plan to ensure that the focus was placed on new and emerging technologies, and that all product lines and resellers sales were continuing to grow.
Developed curriculum and trained resellers on technology, solutions, and avenues for additional profitability.
Took the initiative to orchestrate sales opportunities from $50K to $1.5M by involving all needed resources, including resellers, Cisco Systems account managers, overlay organizations, service and support, and other manufacturers, ensuring the resellers success.
Marketing and Sales Programs and Administration
Responsible for all administrative functions in the U.S. Channels organization, including developing programs for sales and one-offs, tracking forecasts, personnel issues, new hires and expenses.
Teamed with the U.S. Channels Vice President to manage the channels department that included over 140 employees.
Developed a U.S. Channels Administration program, hiring and training new channel administrators across the United States, ensuring continuity across the sales force and providing assistance for each account manager.
Trained and focused the administrators on sales specific areas, such as forecasting, lead generation, marketing programs, and promotions.
Developed and coordinated numerous phenomenal sales meetings and events throughout North America.
Managed the sales numbers, establishing reports to track sales and product forecasts. Analyzed the results to ensure programs were successful and all products were being positioned.
Promoted to Channel Account Manager due to project management experience, organizational skills, training experience, analytical skills, and the ability to work across numerous functional areas to accomplish a task.
EDUCATION
Masters Business Administration (MBA) Degree, Wichita State University
Masters Degree Program - Networking and telephony courses, University of Denver
B.A. - Business Administration and History/Government, Columbia College
PMP (Project Management Professional) Certification from Project Management Institute
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