Project Software Developer

MARK GAYBBA

Cumming, GA *****

404-***-**** (Cell)

678-***-**** (Home)

****.******@*****.***

https://www.linkedin.com/pub/mark-gaybba/a/749/601 BUSINESS PARTNER IN PRODUCT AND PROJECT MANAGEMENT Enabling Strategy, Change and Performance

A proven Information technology professional with a track record of successfully implementing medium- to large- scale projects; build relevant strategies and action plans; drives projects to successful completion, and inspires others to create sustainable business advantages. An individual with strong business and technical background with expertise in all facets of the project life cycle, from initial feasibility analysis and conceptual design through resource and project planning, requirements, implementation and transition. Ability to manage teams and create and support business-critical applications in a variety of industries including financial services, engineering, electrical, pharmaceutical, agriculture, food manufacturing, broadcast and entertainment. PROFESSIONAL EXPERIENCE

INTERCONTINENTAL HOTEL GROUP (IHG) ATLANTA, GA

April 2016 – November 2016

A leading hotel company focused on the management and marketing of some of the best known and most popular hotel brands in the world.

Consultant: Senior Project / Program Manager – Principle Solutions Group (8 months: April 2016 – Nov 2016) Global Loyalty Customer Marketing (GLCM) Division

Project Budget: $2 to $3 million

As senior project/program manager the primary goal of the project was to roll out a new enhanced welcome amenity across all hotel brands on a global basis (AMERICA’s, Europe, China, Middle-East, Africa, Australia and the Caribbean)

Project managed the successful design, delivery and launch of the program, including but not limited to, business requirements, timing plans, marketing/delivery channel development utilizing IHG’s project delivery framework, inclusive of hotel and regional and global delivery processes.

Managed project schedules, status meetings and milestones across all regions, continually reviewing performance against committed schedules

Managed the monthly reporting processes, project governance and project delivery in collaboration with the PMO.

Co-ordinated meetings and liaised with 3rd party vendors on the creation and delivery of materials and voucher creative for all hotels globally

TURNER BROADCASTING, ATLANTA, GA Sept 2002 – November 2015 A leading broadcasting company focused on news, sports, animation and entertainment programming for various television networks on a domestic and also an international platform. Senior Project / Portfolio Manager (9.25 years: Sept 2006 – Nov 2015) Project Budgets: Ranged from $100k to $700k

Served as Product Owner and Scrum Master for multiple scrum teams within the enterprise applications organization.

Communicated product vision to scrum team members and facilitated project discussion and discovery between various internal groups.

Manage project schedules and release roadmaps for the Media Software Services team. Page 2 of 3

Mark Gaybba

Manage several production releases of applications for various initiatives which included collaboration across multiple organizations in defining scope and budget, establishing a charter, ROI and the management of shared resource allocations amongst different project groups. Used Clarity and TFS to manage resources, project forecasts and perform financial reporting on project budget on an ongoing basis

Manage a portfolio of applications for our Studios and Network Operations divisions which included management of local and off shore resources to reduce development costs. Also managed vendor based applications such as ScheduALL that required regular upgrades on an ongoing basis for both local desktop as well as Citrix environments. Collaboration with vendors, clients, QA staff and application support teams form an integral part of the upgrade process.

Conducted presentations regarding the applications under my management to our larger enterprise applications group fostering an awareness amongst other project teams and facilitating the opportunity for cross team knowledge and code sharing. In addition, also conducted training for both our domestic as well as international customers (Buenos Aires)

Project deliverables included:

- Custom developed apps: Feeds24/7, tTunes, Mozart, Broadcast Transmission Scheduler, Electronic Billboard Scheduler, Transitional Elements, Brand Central and Electronic Work Order.

- 3rd Party vendor software: ScheduALL Studios, Volicon, ScheduALL NetOps and Showbiz.

**Note: Several applications also had multiple integration points with other systems that had to be managed

TURNER BROADCASTING, ATLANTA, GA (continued)

Senior Business Analyst (4 years: Sept 2002 – Sept 2006) As a Senior Business Analysts most projects were based on the waterfall methodology. Some key components performed on a regular basis included:

Scheduling and leading of user requirements gathering sessions from project inception to completion including sign off of the functional requirements documentation.

Capturing of functional as well as design requirements.

Generating logical data models and functional process flows to aid in requirements specifications. Conducting functional requirements and design requirements review sessions with development team and project stakeholders.

Collaborating with team members in developing application support process documentation.

Creation of test case documentation to assist QA with application testing.

Obtaining requirements sign-off from customers prior to production deployments METLIFE, ALPHARETTA, GA Feb 2001 – Aug 2002

A leading global provider of insurance, annuities and employee benefit programs. Project Lead, Senior Software Developer / Architect (1 1 2 years) Permanent employee: Project Lead / developer / architect for investments department developing client server/web applications

MATRIX RESOURCES, GREATER ATLANTA AREA Nov 2000 – Jan 2001 A leading software consulting firm based in Atlanta Consultant, Senior Software Developer (3 months)

Client: Sparkhorse (manufacturer of aftermarket vehicle parts), Atlanta: Software architect and senior web developer in a team of 4 developers.

COMPUTER CONSULTING SERVICES CORP, DUNWOODY, GA Aug 1997 – Oct 2000 Page 3 of 3

Mark Gaybba

A software consulting firm based in Atlanta

Consultant, Senior Software Developer (3 1 2 years) Worked under contract as a software consultant developing in-house custom client and web software using

.NET, ASP and also Gupta SQLWindows.

The clients included: MEAGPOWER, PROVIDENCE GAS COMPANY AND AGCO CORP DATASOFT PTY (LTD), PORT ELIZABETH, SOUTH AFRICA Jul 1994 – Jul 1997 A VAR and Software outsourcing company developing custom software for varies clients Software Developer / Architect (3 years)

The clients included: Lennon Pharmaceuticals, Fidelity Bank, Rocklands Poultry and Cadbury CENTRAL COMPUTING SERVICES, PORT ELIZABETH, SOUTH AFRICA Nov 1992 – Jun 1994 A Government Computer Bureau providing software services and support to local government departments Software Developer / Analyst (2 years)

FIRESTONE, PORT ELIZABETH, SOUTH AFRICA Aug 1990 – Oct 1992 A tire manufacturing company

Database Administrator and Analyst (2 years)

EDUCATION, AFFILIATIONS & CORE COMPETENCIES

Bachelor of Science – Computer Science, University of Port Elizabeth, South Africa PMP Certified (PMI Institute)

Scrum Certified (Scrum Master)

BA Certified (ESI International)

Project Management (Agile/Scrum & Waterfall - SDLC) Relationship Management (Business & Vendor)

Business Case, ROI & User Requirements Definition

Short and Long-Term Portfolio Management

Process Design & Re-engineering

Strong Business and Technical background

TECHNICAL SKILLS

Clarity, Microsoft® Project, Rally, TFS, ScheduALL, Smartsheet, Microsoft Powerpoint, Mongo DB, Microsoft® Sharepoint and Microsoft® Office applications, MS SQLServer 2015, Caliber, PVCS, ASP.NET, VB.NET, IIS, Java

(JDK 1.3), JBuilder 6, ASP 3.0, Visual Basic 6.0, Visual Studio.NET, Oracle, VBScript, VBA, .NET Crystal Reports,

.NET Active Reports, JScript, HTML 3. 2 / 4.0, DHTML, FrontPage 2000, MS Enterprise Manager, Erwin, ForeHelp, Visio, Delphi 2.0 / 3.0, SQLWindows, SQLTalk, Natural 2.1.7, Natural / CICS, Codewriter, Clarion, Predict 2.33, DB2, CAMRA, JDBC, Oracle, Visual SourceSafe, PVCS, ADOBE Photoshop, Wise Installation Software, SQL Anywhere, VSE/JCL, XENIX, SQR, SCO Unix (ICL DRS6000), Novell 4, IBM 3090 mainframe

**Note: References are available upon request

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