Customer Service Office

***** ********* **** **. *******, TX ***** 281-***-**** ************@*******.***

Nestor I. Gamboa

Objective

To acquire a position where my work experience can be utilized and can make a contribution towards the company’s success.

Experience

Jan.2012-Feb.2017

PGS Inc.

Houston, TX

Facilities Assistant

Service employees, customers, and vendors on any needs they have

Greet vendors and customers, go through safety induction

Disperse/collect internal and external mail in the mornings and afternoons

Receive incoming packages; FedEx, UPS, DHL and USPS, book them in data base

Prepare outgoing shipments, schedule pick up when needed

Monitor stock levels in supply room, kitchens, and copy room, maintain stocked and organized

Place order on any stock or special items needed, raise PO for order

Call vendors to service any printer/copier and machine that needs maintenance

Manage corporate cell phone accounts and code related invoices

Assist with internal office moves

Prepare conference room for meetings according to request

Handle security system; create a badge, issue badge with photo and print reports as needed

June2009-Feb.2011

Next Financial Group

Houston, TX

Mailroom Clerk

Provided top of the line service for customers and employees regarding their shipping needs

Processed outgoing shipments via FedEx, UPS, and USPS

Ran the postage meter and metered mail for employees throughout the company

Picked up mail from the post office

Disperse inter-company and incoming mail to over 300 employees in a ordered and timely fashion

Entered certified mail and packages delivered via FedEx, UPS, and USPS into a signature sheet, posted them in database

Maintained mailroom very neat and organized

June2008-Feb.2009

Stanford Financial Group

Houston, TX

Mailroom Clerk

Provided high end service to clients, vendors, and employees

Picked up mail from post office, received incoming FedEx, UPS, and courier packages and scanned them in a database

Dispersed mail and packages

Processed outgoing shipments, domestic and international.

Ran postage meter and maintained with funds to process large company mail outs

Maintained mailroom organized and stocked with products employees can use

Jan.2002-April2008

Office Max Inc/Office Max Impress

Stafford, TX

Sales Associate

Provided a high degree of customer service regarding the customers’ needs

Helped in the administration office, opened and closed out registers

Stocked product around the store in its designated place, maintained aisles flush and full of merchandise

Ran commercial copiers, replaced toner and drum cartridges

Called suppliers when materials were needed, running low, or when copiers required maintenance

Executed closing tasks; work orders were filed correctly, jobs were binned properly, printer trays were full of paper, trash was taken out and shop was ready to go for the morning shift

Education

Aug.1998-May2002

Elsik High School

Houston, TX

High School diploma

Varsity Football, Spanish Honor Society, Art Club

Wharton County Junior College, basics

References

References are available on request.

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