Project Manager Management

Chintan Pancholi

Email: **********@*****.***

Phone: 647-***-****

Project Manager and accomplished IT professional with extensive experience in facilitating IT Project Management, eCommerce and web development initiatives. Delivers efficient and reliable IT solutions and excels in building/leading teams in high-pressure environments. Having extensive experience in planning, executing, scrum framework, monitoring, testing and closing projects.

Profile Summary

Project Manager delivering large technology-based projects/programs to various project stakeholders. The scope of this leadership spans the program & project management disciplines including development of project charter, project feasibility, detailed project plans, facilitating RFP, SOW and vendor management, budget and cost-benefit analysis, resource acquisition and assignments, risk, quality, communications and change management, developing performance scorecards, program dashboards, status reporting and managing risk/issue log, dependency tracking and action items, representing steering committees, and leading large projects from conception to completion.

Proven project management experience working in web, banking, financials, retail, digital,health, government and consulting sectors – demonstrated expertise in leading large projects in varied SDLC methodologies, ex. Agile-Scrum, iterative, spiral, Waterfall and variety of proprietary client methodologies.

Extensive experience in risk management and recovering large projects from the slippage and bring them back to schedule that meet client expectations.

Proven experience building, motivating, mentoring, evaluating and directing team members; solving conflicts; assigning tasks, monitoring execution of assigned tasks, managing escalations and providing solutions to alleviate problems using PMLC and SDLC

Extensive expertise in nurturing strong business relationships with demonstrated talent for exceeding client expectations through confident interactions with key project stakeholders including 3rd party vendors.

Proficient in all Microsoft Office suite products (Access, Excel, Outlook, PowerPoint, Project, Skype, Visio and Word)

Quick learner who adapts easily to new processes, latest technologies and trends

Initiate, plan, execute and control meetings like Product Backlogs, Sprint Planning, Sprint Review, Retrospective,daily stand up and maintaining burn down chart.

Adept at mediating between different groups in situations that require strong interpersonal, communication and negotiation skills

Excellent interpersonal, collaboration, and problem solving skills

Proven ability to achieve results in very high-pressure environments and to keep teams motivated

Actively engage with leads, managers and program managers to create, plan and manage alpha/beta/GA cloud infrastructure delivery projects for release deliveries.

Led and managed client relationships effectively on large-scale projects (>$1 MM) with North American clients in the educational, media, health, banking and entertainment industries.

Technical Skills:

Proficient Knowledge of PHP, Magento, WordPress, Joomla, SEO, MySQL, JIRA, Linux

Advanced knowledge in PHP web development technologies and architectures and Scrum framework.

Certified Scrum Master

PMP – In Process

PROFESSIONAL EXPERIENCE

Project Manager March’2016 to Present

BMAK Business and Technology Consultants Inc

Conferring with management, stakeholders and project team members to define the project objectives, scope, benefits and milestones. Ensuring project milestones are met and delivered according to established success criteria and the project is successfully delivered.

Facilitating group of Business Analysts, Systems Analysts, Architects to perform business requirements gathering and helping them write technical specifications, detailed used cases, Ops processes and variety of technical and user documentation.

Developing WBS (work breakdown structure) and identifying project dependencies, risks and issue log, and ensuring that they are effectively managed, escalated and resolved.

Initiated, planned, executed, controlled and closed out the program or project with an emphasis on project inter-dependency management. Established department policies and procedures.

Established and maintained stakeholder, client and senior management relationships. Mentored sponsors and senior management.

Working with business analysts, developers and testers to ensure all three are always aligned with actual project goals.

Gathering, deriving, documenting and obtaining sign-off of requirements for all phases throughout the project life cycle, through participating in joint requirements sessions.

Identifying and escalating any challenges to scope and placement of functions.

Actively participated in project review meetings, submitted status reports to senior management, identified potential schedule or project problems and provided solutions that alleviate the problems.

Developing budget, variance analysis, resource tracking and creating, business case & feasibility analysis.

Consulting and working with and Software organization on Agile/SCRUM development, analyzing project tools, processes and workflow for better delivery

Coaching business and development teams on agile delivery methods, principles, and product delivery

Leading research, planning and coordination of all development and ongoing maintenance of all digital systems and data bases, in a deadline-driven environment.

Lead the planning of technology budgets and responsible for monitoring and maintaining budgets and forecasting and efficient vendor management

Direct processes with staff and key suppliers to identify information architecture (Wireframing and prototyping) and user experience requirements using Agile (SCRUM).

Utilizing prioritization techniques to define the minimum viable products Applied agile estimation techniques for planning releases and sprints

Using PMLC and SDLC to initiate, plan, execute, monitor and control, and close the project.

Technical Environment: PHP, Microsoft Office Suite, including Excel, Visio and MS Power Point, JIRA,Kanban, Magento, Wordpress, Joomla, SEO, MySQL,Windows and Linux

Projects:

Project Title: ICICI Insurance Online Ecommerce payment Extension

Project Role: Project Manager

Primary Industry: Ecommerce

Description: Developed and managed Online Ecommerce payment Extension for different Insurances of ICICI and merged with Magento ecommerce parameters, managed user experience and online applications for Insurance portal.

Project Title: Ontario Dental Association (http://www.youroralhealth.ca)

Project Role: Project Manager / Scrum Master

Primary Industry: Health

Description: Developed and Managed Ontario dental association website in Joomla – CMS with doctor’s data, appointment scheduler and patient management module, we are developing mobile application for this client

Project Title: Plexxus (https://plexxus.ca)

Project Role: Project Manager / Scrum Master

Primary Industry: Health

Description: Developed and managed web application for Plexxus, it is a not-for-profit shared services organization with expertise in supply chain management, information technology and business transformation

Project Title: Recruitment Management (http://www.tekstaffr.com)

Project Role: Project Manager

Primary Industry: IT Recruitment

Description: Developed and managed online recruitment management application, where recruiters can post job orders, manage candidate profile, schedule interviews, etc..

Project Title: Municipality of Meaford (http://www.meaford.ca)

Project Role: Project Manager / Scrum Master

Primary Industry: Government

Description: Developed and managed web application for meaford municipality, worked for community events, online waste pick up management and city information, we are developing mobile app for iPhone and Android.

Project Manager Feb’2013 to Feb’2016

SilverTouch Technologies

Delivered and managed all executive level communication, both internal and external, established appropriate communication channels to ensure project success.

Established detailed budget for the project resources, managed budget variance and communicated project reforecast to finance, sponsor and other critical stakeholders in the steering committee sessions.

Demonstrated flexibility in managing project scope by adapting project plans in response to new ideas, challenges or changes to requirements throughout the project lifecycle.

Built, Motivated, mentored, evaluated and directed team members; solved conflicts; assigned tasks; monitored execution of assigned tasks

Led the specification, design and development of e-commerce websites

Managed Google Adwords campaigns and tracking and reporting Google Analytics data.

Managed projects and worked closely with Business Analysis, Development and QA teams and vendor management; Agile Methodology and Sprint reporting following complete SDLC and PMLC

Developed and maintained Social media email template and campaigns to boost up selling of company’s products and generating leads

Initiated use of Social Media Operations through different web services of Facebook, LinkedIn and Twitter for sending post and news in bulk

Interacted with International clients and handling social media operations of websites including ranking and analyzing statistics of website popularity.

Prepared and Presented project evaluation reports for audit of CMMI level 5 certification.

Technical Environment: PHP, Microsoft Office Suite, including Excel, Visio and MS Power Point, JIRA,Kanban, Magento, Wordpress, Joomla,SEO, MySQL, Windows and Linux

Projects:

Project Title: Online Gift Store (http://www.groomsfavor.com)

Project Role: Project Manager

Primary Industry: Ecommerce

Description: Developed and managed online gift store application using Magento community edition, where user can purchase online gift, create personalized message on it and send it to friend/relative, we are working in the last phase of development for mobile application.

Project Title: HT Drinks (http://www.htdrinks.co.uk)

Project Role: Project Manager / Scrum Master

Primary Industry: Ecommerce portal with Warehouse application

Description: we have developed liquor warehouse application for UK client, they are selling liquor in bulk, worked for inventory management and API which synch with their 3rd party warehouse application.

Project Title: Welspun Group (http://christy-towels.com/)

Project Role: Project Manager / Scrum Master

Primary Industry: Online Shopping

Description: We have developed website and mobile application for Christy towels,it’s welspun group company, they are in the business of bathroom accessories and also a Wimbledon partner.

Sr.Web Developer & Team Leader Aug’2009 to Jan’ 2013

A&H Web Experts

Implemented an application framework that has been used on several high-profile projects.

Worked for websites using Core PHP, Wordpress, Prestashop, Joomla, Magento.

Managed developers and designer’s team and work closely with Business Analyst and Test team.

Prepare and assist with project documentation, scheduling, issue tracking, resource management

Technical Environment: PHP, Microsoft Office Suite, including Excel, Visio and MS Power Point,Magento, Wordpress, Joomla,SEO, MySQL Windows and Linux

Web Developer Jan’2008 to July’2009

Sibz Solutions

Developed and Maintained websites with using PHP, JavaScript, HTML and CSS

Uploaded the images to the webpage using custom scripts.

Modified and maintained various ecommerce web projects including ones based on OpenCart, Xcart,Wordpress, Joomla and Magento

Technologies used: PHP, MySQL, HTML, JS, jQuery, CSS.

EDUCATION

Bachelors of Computer Engineering

2007

CERTIFICATIONS

Certified Scrum Master

PMP certification (In Process)

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