SUSANA N. BOGNOT

Unit ****, Tower * SMDC Light Residences

EDSA corner Madison St., Brgy. Barangka Ilaya

Mandaluyong City 1552

E-mail: acyym5@r.postjobfree.com

acyym5@r.postjobfree.com

Mobile: 099*-***-****

Landline: 02 631 2819

OBJECTIVE:

To secure the position of a Bilingual Russian CSR in the company.

LANGUAGES:

Russian (Advanced)

English (Advanced)

Tagalog (Native)

SPECIALIZED SKILLS:

MS Applications such as Outlook, Office, Excel, Access, Exchange Server; understanding in TCP/IP and Networking; Experience in System Monitoring and web-based applications such as HP Over View, HP Service Manager, ININ, Citrix, Oracle; Create/Modify/Change/ Delete Active Directory accounts; Hardware troubleshooting; Network connectivity issues; Software installlation and troubleshooting; Web Studio Adobe Photoshop

EDUCATION:

ICCT Colleges Foundation INC.

Cainta City, Rizal

Bachelor of Science in Computer Science

Graduated with honors - CUM LAUDE

Leadership Award

Kiev Institute of Structural Engineering

Kiev, Republic of Ukraine

(Third year) Bachelor of Science in Civil and Industrial Engineering

CERTIFICATION:

Certified CompTIA A+ - COMP001020421766

TRAINING:

Personal Productivity

Problem Solving and Decision Making for Professionals

Information Security: ISO 27001 Overview

Speech Enhancement

Personal Empowerment: Taking Initiative

Information Security Awareness

English Proficiency Basic-Intermidiate Levels

CompTIA A+

Colaboration for Success

Export Controls (ex1aSTD)

EMPLOYMENT / WORK EXPERIENCE:

Interpreter (Russian Language) April 2000 to present

Freelance

Interpret and translate for Russian travelers

Tour guide

Customer Support Technician L2 (Russian/English) April 2009 to present

Emerson Philippines –ROHQ

SM Cyber West Avenue, EDSA cor West Avenue, QC, 1105

Internet Café Owner / Technician June 2008 – April 2009

Boot UP! I-café

Pulilan, Bulacan

Operate and manage the I-café

Troubleshoot technical and computer hardware problems

Studio Manager January 2002 – April 2009

Navarro Photography Studio

Pulilan, Bulacan

Supervised daily operation and sales of the company

REFERENCES ARE AVAILABLE UPON REQUEST

Contact this candidate