Customer Service Sales Representative

Summary of Qualifications

Able to work independently and in groups

Strong interpersonal and communication skills developed through customer service oriented work

Comfortable with and experienced in public speaking from student and community leadership roles

Basic French oral and written communication skills

Education

Bachelor of Commerce (Honours) Program Present

Asper School of Business, University of Manitoba

GPA: 4.38/4.5

High School Diploma 2016

Glenlawn Collegiate Institute

Academic Awards and Achievements

President’s Scholar Award 2016

Chown Centennial Scholarship 2016

University of Manitoba Queen Elizabeth II Entrance Scholarship 2016

Harold Hirose Education Fund Scholarship 2016

Mark and Dorothy Danzker Scholarship for Excellence 2016

Subject Merit Award: ELA: Comprehensive Focus 40S Honours 2016

Subject Merit Award: Global Issues: Citizenship and Sustainability 40S 2016

Academic Excellence 2013-2016

Subject Merit Award: Psychology 40S 2015

Pride of Glenlawn 2014-2015

Work Experience

Sales Representative August 2016-Present

Harlequin Costume and Dance

A customer service oriented environment focused on recommending the appropriate dance attire for each customer’s individual needs.

Provide knowledge and expertise on each product to assist customers find the correct dance wear and dance shoe size and style

Accurately process cash, debit and credit card transactions

Server July 2016-October 2016

George’s Burgers and Subs

Interacted with customers in a friendly and outgoing manner

Multi-tasked in a fast-paced work environment

Solved problems quickly and efficiently

Volunteer Experience

Folklorama 2012-Present

Performer, Japanese Pavilion and Pavillion canadien-français

Volunteer, Japanese Pavilion – VIP and bus tours, admissions, kakigori, kids zone, clean up

2013 Youth Ambassador, Japanese Pavilion

Volunteer, Shinerama 2016

Volunteer, Glenlawn Collegiate Convocation 2015

Teacher Assistant, Royal Winnipeg Ballet School 2013-2014

Provided support to the teacher by giving struggling students one-on-one assistance and leading small groups through exercises

Acted as a dance and behavioral role model for students

Crowd Pumper, We Day 2013

Extra-Curricular Activities

Member, Commerce Students Association First Year Committee General Council 2016-Present

Performer, La troupe jeunesse de l'Ensemble folklorique de la Rivière-Rouge 2013-Present

Performs locally at events such as Festival du Voyageur and Folklorama’s Pavillion canadien-français and internationally represented Canada at Holiday Folkfair International in Milwaukee, USA and Festival Zacatecas del Folclore Internacional in Zacatecas, Mexico

Leads workshops in traditional French-Canadian dance, percussion, and games in schools and communities across Manitoba

Member, Glenlawn Collegiate Grad Committee 2016

Member, Louis Riel School Division Citizenship Council 2016

Led citizenship workshops for grades 5-12 students

Worked in a group to summarize and organize data from workshops

Assisted in the planning of a Canadian Citizenship ceremony

Student Mentor, Glenlawn Collegiate 2013-2016

Member, Glenlawn Collegiate Student Council 2013-2016

Performer, Kaede Odori 2012-2016

Performed at local events such as Folklorama’s Japanese Pavilion and the Japanese Cultural Association of Manitoba’s Keirokai and Oshogatsu celebrations

Member, Glenlawn Collegiate Concert Choir 2012-2016

Student, Canada’s Royal Winnipeg Ballet School – Recreational Division 2004-2016

Tap, jazz and musical theatre dance ensemble member that competed locally at the Manitoba Provincial Dance Festival and various other competitions

Completed a Senior Certificate ballet exam through the Cecchetti Society of Canada

Participant, Encounters With Canada 2014

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