Customer Service Sales
Resume:
Phoebe Jogbodo
Brampton, ON L6V 1M9
*********@*****.***
OBJECTIVE:
A hard working, diligent, and intelligent lady seeking a position in your company.
PROFILE:
Hardworking, reliable, and highly attentive to instructions
Ability to supervise staff in various areas of responsibilities
Strong business acumen
Extensive experience in hospitality industry skills
Solid Knowledge in Food and Beverage
Outstanding client relationship skills and a passion for customer satisfaction
Ability to build and foster relationships with guest and colleagues
Fluent in English both oral and written, and American Sign Language
Strong skills in Microsoft Office including Word, Excel, Internet application and POS
A strong motivator, mentor, and leader with management skills
EDUCATION
Bachelor of Business Administration (Hospitality) May 2015 – April 2018
George Brown College, Toronto ON.
Related Course:
Financial Management
Statistics
Sales Management
Culture and heritage tourism
Inter. Of food and wine tourism
Diploma in Food and Beverage Management January 2014- April 2015
George Brown College, Toronto ON.
Related Courses:
Managerial Accounting
Food, Beverage, and Labor cost control
Human Resources Management
Capstone Management
Advance Wine
Certificate:
Sanitation
Smart Serve
First Aid/ Heart Saver CPR
WORK EXPERIENCE
Courtyard Marriot Hotel and Convocation Center January 2015 – April 2017
Brampton, ON.
Ordering inventory, and making sure delivery items are accurate
Address customers’ complaints or concerns
Recruit and train new employees.'
Working in banquet for any occasion and analyzing the specific amount of things that is needed
Working at the FOB by preparing food and drinks and serving the guests
Chefs’ House May 2014 – August 2014
George Brown College
Excellent Bartending skills: Made different kinds of cocktails, wines, and beer
Host position: Full knowledge of how many guest are coming to the restaurant and their seating area
Server: Serving food to multiple guests at a time and giving the best service to each one
Assistance Server: Helping the server by serving the guest water and packing their plates
Saksco September 2013 - Dec 2013
Mississauga, ON
Sales Associate
Well organized packaging of different kinds of food
Accurate timing and counting of food items
Shalophis Africana January 2011- June 2012
Brampton, ON
Cashier
Deliver excellent customer service (“worker of the month” three times)
Accurate calculation of sales for each day
VOLUNTEER
Breakfast Club Central peel secondary school June 2010-June 2013
Brampton, ON
Assisted with giving out food to students every morning both inside and outside the school
Contact this candidate