Customer Service Nursing Assistant

Jasmine N. Parker

**** ******** **., ***-*, Montgomery, AL 36116

334-***-**** 334-***-****-Alternative

*********@*****.***

SUMMARY

Health Advocate with eight years as an Alabama and Georgia Board Certified Nursing Assistant, Restorative Nursing, and Multi Patient Care Technician. CPR and AED Certified through BLS. I have current knowledge on Health Insurance Portability and Accountability Act (HIPPA) and Occupational Safety and Health Administration (OSHA) laws, Medical Terminology, Electronic Medical Records and imaging, and Telemetry Monitoring. I have seven years in the Administrative Support and Clerical field with excellent skills in Word, Excel, and PowerPoint. Proficient Quality Documentation Clerk with limited knowledge in ISO standards, Five years in Customer Service, Stocking, and Inventory

CORE SKILLS, TRAINING

Microsoft Office (Word, Excel, PowerPoint, Outlook), Adobe, Acrobat, Typing 50 wpm, Data Entry, Switchboard, Alabama & Georgia Board Certified Nursing Assistant (Home Health), HIPAA Training, Customer Service, Stocking and Inventory, Medical Terminology, Electronic Medical Records and imaging, Telemetry Monitoring.

PROFESSIONAL EXPERIENCE

St. Francis Hospital – Columbus, GA 11/2016-Present

Multi-Care Technician

Under direct supervision of the Registered Nurse; organize and implement patient plan of care, check vital signs, diabetic prick test, and removal of intravenous line, unit orientation and hourly patient rounds

Assist with ambulating and transfer, phlebotomy, order entry, clerical duties and 12 lead EKG

Transcribe medical reports and patient data, including BPs, HRS, RRS, Temps, O2 Sats, daily wts, l, OS, and accurate and extensive detailed charting

Transport patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart

Perform ancillary testing including: blood draws, accu-checks, telemetry connections and restraints

Perform routine checks for fluids, toileting, hygiene, patient turning and keep patient rooms and areas clean, and update information on white boards in patient rooms

John Knox Manor - Montgomery, AL 09/2016-11/2016

Certified Restorative Nursing Assistant

Performed Active Range of Motion (AROM) and Passive Range of Motion (PROM) in a safe manner to residents as assigned by the DON and the resident’s overall plan of care

Ambulated residents as assigned by the DON and the resident’s overall plan of care while utilizing appropriate equipment or devices in a safe manner

Assisted residents to apply and remove splints or prostheses and provide good body alignment, positioning device and contracture padding as appropriate

Performed administrative duties including completing medical forms, reports, evaluations, studies, detail charting, and other CNA duties as deemed necessary and appropriate, or as may be directed by the administrator

Certified Nursing Assistant (CNA) 08/2016-09/2016

Perform direct and indirect resident care including feeding, toileting, bathing and perineal care of residents

Transferring residents from bed, chair, wheelchair or turning and changing of residents

Weighing residents and taking vital signs and special isolation techniques

Perform extensive and detailed charting daily for each resident

Jasmine N. Parker – Resume, Pg2

Montgomery Children’s Specialty Center - Montgomery, AL 01/2015-07/2016

Certified Nursing Assistant (CNA)

Displayed strong clinical skills, assess vital signs, performed lab draws and communicated all issues to medical staff

Planned, developed, organized, implemented, evaluated, and directed restorative care services, as well as its programs and activities, in accordance with current rules, regulations, and guidelines that govern the long-term care facility

Assisted with wheel chair dependent residents to and from dining room, for meals and for other activities

Displayed strong clinical skills in assessing vital signs, performing lab draws and glucose checks, and providing pre- and post-operative care

Crown Health Care – Montgomery, AL 11/2012-01/2015

Certified Nursing Assistant (CNA)

Provided patients with personal hygiene which consisted of bedpans, urinals, baths, backrubs, shampoos, and shaves

Organized activities and physical therapy crucial to maintaining and improving patients physical health

Checked vital signs, weight, tested urine, recorded intake and output information and assisted wound care treatment

Golden Living Center – Montgomery, AL 10/2010-10/2012

Certified Nursing Assistant (CNA)

Provided high-quality patient care within, rehabilitation, home-healthcare and nursing-home settings

Performed bedpan changes, diapering, emptying drainage bags and bathing. Assisted with some wound care treatment

Collected and recorded fluid input and output

EDUCATION

H. Council Trenholm State Technical College, Montgomery, AL,

Major: Nursing (Home Health), Minor: Business Office Administration, Graduation: Certificate – 07/2009

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