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Customer Service Team Leader

Location:
Burlington, ON, L7M 2V8, Canada
Posted:
February 22, 2017

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Resume:

**** ********* **.

Burlington, Ontario

L*M *V*

226-***-****

acyyjn@r.postjobfree.com

Skills

Very reliable, highly organized and punctual

Strong problem solving skills

Quick learner

Excellent communication skills

Excellent people skills

Enjoy working individually or in a team

Highly proficient in mathematics

Computer Skills: Word, Excel, PowerPoint, Publisher; both Mac and PC

Education

Wilfrid Laurier University, Waterloo, Ontario, 2012-present

Honours Bachelor of Science, Major in Kinesiology

Business Management Option

Notre Dame Catholic Secondary School, Burlington, Ontario, 2008-2012

Consistently achieved honour roll

Employment Experience

Sparks Events Marketing, St. Jacobs, Ontario, May 2015- present

Brand Ambassador

Trusted as team leader on several occasions to ensure events were going as planned, and clear reports were being filed at the end of the day

Worked directly with the public, educating them on new products, or reminding them of great products

Worked in a team or alone

Pan American Nursery, Millgrove, Ontario, April 2015-June 2016

Team Leader

Managed a team of 4 required to fill orders in a timely and efficient manner

The Pita Factory, Waterloo, Ontario, October 2014- April 2015

Customer service

Provided excellent customer service

Worked in a team to make sure nightly duties were completed

James Warren Auto Service, Stoney Creek, Ontario, January 2012- September 2013

Bookkeeper

Responsible for completing monthly records

Emma’s Back Porch, Burlington, Ontario, May 2013- August 2014

Hostess and Server

Provided excellent customer service

Handled complaints and complications promptly

The Brick Oven Bakery, Burlington, Ontario, May 2010-August 2012

Customer Service and Cashier

Responsible for creating weekly schedule

Provided excellent customer service

Math tutor, Burlington, Ontario, September 2009- June 2013

Tutored grade 8-10 math

Responsible for breaking down concepts and finding new ways to approach math exercises

Activities

Wilfrid Laurier University

Laurier Supporting Sick Kids member

Laurier Free the Children member

Laurier Ski and Snowboard member

‘Kin Kouncil’ Intramural Coordinator

Laurier Dragon Boat Club member

Laurier Women’s Athletic Association member

High School

Business Leadership Class President, 2011-2012

Prefect, 2011-2012

Participated on track and field, swimming, ultimate frisbee, and softball teams, 2009-2012

Community

Coach, Burlington Youth Soccer Club, U10 Girls, 2013

Volunteer, Tansley Woods Retirement Home, October 2016-present



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