Qualifications
**+ Years of Multi-Unit Retail Management
P & L Accountability / Cost Controls & Purchasing / Budgeting / Loss Prevention
Strategic Planning / Analytical Abilities / Operational Efficiency / Decision Making / Prioritization
Leadership & Communication / Human Resources / Employee & Customer Relations
Passion for Training / Building Teams / Self-Motivated / Adaptable
Merchandising / Marketing / Real Estate Oversight
Experience & Results
Sally Beauty Supply – Territory Leader (2/2005 – 2/2017)
Supervised 8 District Leaders and 95 stores in Northern and Central California with $100+ million in annual sales
Increased same store sales by 5.6% and decreased shrink to 0.99%
Successfully recruited 4 District Leaders and promoted 6 District Leaders and 1 Territory Leader
#1 territory in sales increase, average sales increase and internal store audit in VP region/company on multiple years
Created and implemented several reports and forms that were utilized by the entire company
KB Toys – Regional Manager (9/2002 – 2/2005)
Supervised 4 District Managers and 54 stores in Northern and Central California with $40+ million in annual sales
Winner of 2 regional sales contests
Created and implemented several reports and forms that were utilized by the entire company
Successfully recruited 3 District Managers
Pier 1 Imports – Divisional Director (1/2002 – 9/2002)
Supervised 4 Regional Managers and 3 Visual Merchandisers: 60 stores in Northern and Central California and Hawaii with $70+ million in sales
# 1 in increase of same store sales at 6.6% in Western zone
# 1 payroll control in company
# 1 in average sale in Western zone
13 internal management promotions and reduced turnover by 61%
Created and implemented the following programs: Store Weekly Summary, Candidate Tracking Report, Hiring/Termination Best Practice Guidelines and Customer Engagement Program
Hollywood Video – Regional Manager (4/1996 – 10/2001)
Supervised 8 District Managers and 105 stores in Northern/Central/Southern California with $90+ million in sales
Increased same store sales 6.6% and decreased shrink by 64% to 1.25%
Highest average sales in Southwest zone (16 regions)
Lowest employee turnover in the company
Developed and promoted 10 District Managers (Highest number in the company)
Developed and established the Regional Recruiting and Training Manager position
Developed and implemented 100+ store retrofits
Created the company store office set-up and helped author the Operations Policy Manual
Won 6 company sales contests
Blockbuster Entertainment – Project Manager/Regional Manager (10/1989 – 4/1996)
Blockbuster Video Franchise – Project Manager
Responsible for 23 stores in Central and Southern California with $20+ million in annual sales
Oversaw all aspects of operations, purchasing, human resources management
Assisted in marketing
Discovery Zone – Regional Manager
Responsible for 3 Districts and 38 stores in Northern/Central/Southern California with $30+ million in sales
Achieved the highest customer service satisfaction rating in the company
Highest profit margin in Southwest zone
Lowest turnover in the company
Lowest cost of goods sold in the company
Won 4 company sales contests
Self-Employed – Concert Promoter, Various Country Artists (1991 – 1993)