Administrative Assistant Customer Service

Cesley Dodd

**** ****** *** **********, ** *****

Phone: 916-***-**** E-Mail: **********@*****.***

Overview Work Experience:

I’m a proficient administrative assistant looking for an opportunity to use my knowledge and experience to help grow in the administrative field. I’ve been an administrative assistant for 4 years. I’m hard-working, looking to apply my education and experience to a job in business. Areas of proficiency include administrative skills and customer service.

Areas of Expertise:

Customer service skills Answer multi line switch boards

MS office efficient CRM (sales tracking database)

Process DMV registration File, create folders, faxing, scanning

Planning/coordinating Maintaining legal & financial documents

Detail oriented Flexible schedule

Multi-tasking

Work Experience:

Western Peterbilt West Sacramento, CA November 2012-Present

Administrative Assistant

Answer multi line switch boards

Manage truck sales files

CRM to enter the sales tracking database

Process DMV registration for new and used trucks

Issue purchase orders

Help process documentation for truck sales department

Maintain and archive filing using chronical and numerical system

Handle cash & checks daily

Deposit money daily

Works in excel daily

C&R News West Sacramento, CA August 2010-April 2011

Administrative Assistant

Put newspapers together

Answer multi line switch boards

File invoices, organize newspapers, fax, scan

Kept track of customer database

Meet & greet customers and provide information about getting their accounts set up

Utilized MS office for daily administrative duties

Education:

River City High School, West Sacramento, California

High School Diploma 2012

References:

Western Truck Center Parts Manager: Scott Evans 916-***-****

C&R News Owner: Beverly Marston 916-***-****

Pac Lease Supervisor: Larry Pereira 916-***-****

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