Sales Project

Pradeep Nair

**** ********** ******,

Apt# ***, Santa Clara *********@*****.***

CA-95051 Ph: +1-408-***-****

Executive Summary

Mr. Pradeep is a Certified SAP R/3 Techno-Functional Consultant with 10 years of total experience in sales domain and SAP Consulting in United States and India. His 9 years of SAP consulting includes Implementation, Development, Configuration and Production Support experience. He has played key role in process enhancements and recommendations that resulted in improved utilization of SAP processes for the clients. Highly motivated with the proven ability to lead and work effectively with cross-functional teams as well as independently. Team leading abilities, honesty and sincerity form the crux of his personality and has positive attitude towards life.

EXPERIENCE SUMMARY

Total 10 Years of experience in Sales Domain and SAP Consulting

9 years of IT experience in SAP Consulting which includes Implementation, Development, Configuration and Production Support

Worked as a SD Lead consultant in SAP ECC6.0 upgrade to SAP on HANA.

Worked in SAP R/3 Enterprise 6.7, SAP R/3 Enterprise release 4.7, SAP R/3 Enterprise release 4.6C

Worked as team lead for service management module and has in-depth experience in Service management, Service Contracts/ Returns & Repairs, External service, Replacements, Warranty management.

Project implementation skills include requirements gathering, As-Is and To-Be documentation, functional and technical specifications, data migration, customization, configuration, Testing, Issue handling, performing cutover activities and SAP best practice methodologies across diverse manufacturing industries

Involved and lead the team in business process analysis, prototyping design, gap analysis, configuration, unit testing, data conversion, training, go live and post go live support

Certified SD consultant and trained in ABAP skills with hands on technical skills including debugging, code review and performance reviews.

Cross functional skills include SD & MM integration, SD & FI integration, SD & SM integration

Excellent Inter-personal and people management skills, excellent analytical and communication skills.

Trainings Undergone

SAP certified SD Consultant

Certified at SAP Teched, Bangalore India

Certificate Id - 001*******

Certified on - Nov -2012

Undergone training in SAP Service Management conducted by Infosys Limited Bangalore India

Undergone training in SAP ABAP conducted by Collabera, Trivandrum, India Involving areas like Data Dictionary, Reports (Classical / interactive) /ALV, Module Pools, Smart Forms SAP Scripts and Transport Management.

Completed many foundational trainings in Infosys Limited and Collabera India Pvt Ltd like Customer satisfaction, Client engagement, Project management, Leadership skills

Professional Experience

Duration

Client

Company Name((Employer)

Module

Nature of work

Location

08/206 to Current date

Mattson Technologies

Anaya Technology

SAP SD

SAP Upgrade Project

USA

12/2011 to 08/2016

Apple INC

Infosys Limited

SAP SD/EDI/SM

Production Support Project

USA

12/2010 to 12/2011

Givaudan India Pvt Ltd

Infosys Ltd

SAP SD

Implementation Project

India / Singapore

03/2010 to 11/2010

Humboldt Wedag

Collabera Software Solutions

SAP SD/Taxation

Roll out Project

India

10/2009 to

02/2010

Indorama India Ltd

Collabera Software Solutions

SAP SD/Taxation

Upgrade Project

India

05/2009 to

10/2010

Pierburg India Private limited

Collabera Software Solutions

SAP SD/Taxation

Roll Out Project

India

01/2009 to 05/2009

NALCO

Collabera Software Solutions

SAP SD/Taxation

Implementation Project

India

08/2008 to 12/2008

Madhura Coats

Collabera Software Solutions

SAP SD/Taxation

Roll Out Project

India

Consulting Engagements in Detail

Mattson Technology Aug 2016 - Till Date

Mattson Technologies is a US based Company that designs, manufactures and markets semi conductor water processing equipment used in the fabrication of integrated circuits.

SAP S4 Hana Upgrade Project

Activities:

Team member of S4 Hana Upgrade Project supporting the SAP SD /SM module.

Gathering business requirements, Mapping the existing scenarios to the upgraded landscape, Preparation of business process list, Test Scenario preparations and supporting cut over activities.

Involved in testing order to cash end to end processing (Raw material/ Capital goods sales, Consignment issue/ fill up scenarios, validating make to order scenarios/MRP setting, Variant Configuration and integration with SAP MM/PP.

Suggested Enhancement points in the existing design, which helps in better management of the existing processes handled manually by business team.

Apple INC Nov 2013 – Aug 2016

Apple is US Company that design and markets computer hardware, computer software, consumer electronics and digital distribution. The company’s renowned products include iPhone, iPad, iPod, MacBook, Mac OS operating system and iTunes

SAP Production Support

Activities:

Lead the production Support team of 10 members at Onsite.

Gathering business requirements, conduct gap analysis, provide business process solutions, design and implement solutions to meet client’s specific requirements.

Worked on the pricing, credit card, output determination, free goods determination, route determination.

Involved in testing order to cash end to end business scenarios

Worked extensive on different interfaces like file based, idoc based, upstream and downstream systems

Provide support to the business on critical issues.

Worked on creating functional/technical specifications.

Post go-live support, knowledge transfer, preparation of end user manual and user training to business, which included 24/7 support.

Coordinating with offshore employees, cross-functional and technical consultants.

Worked with technical team for a wide range of reports and upload utilities.

Conduct volume testing before go-live to ensure system endurance and corrective actions to be taken.

Coordination with offshore team in categorizing, assigning enhancements and conduct handover calls on critical issues. Integration of SD with MM and FICO modules

Assist the business to identify and improve certain business functionalities and there by improving the processing rate and system performance

Actively involved in Apple iPad and iPhone 5 product launches from SAP system perspective

Actively involved during Black Friday (25th Nov) activities

Received client appreciations for Supporting Product launches and Black Friday activities

Apple INC Dec 2012 –Oct 2013

Scalability test and Support pack implementation

Activities:

Lead the offshore support team of 6 members in Service management track.

Understand the system limitations by conducting volume tests and make corrective actions

Prepare the AS-IS business scenarios and test those scenarios in SAP with volume

Understand the system bottlenecks and recommend solutions

Testing end to end process in OTC cycle for each region to cover all the region specific scenarios

Solving sales order, delivery, shipment, billing, pricing, idoc related, custom report issues

Implement the notes recommended by SAP as part of the upgrade

Test all the business scenarios after the system upgrade to ensure no business functionality was impacted

Test the integration with other external systems after the system upgrade

Collabera Enterprise Software Solutions May 2008 – Dec2011

3. 6 Years in SAP SD & MM Module as a functional Product consultant. Worked extensively in Design, Development, Documentation, Implementation and support.

Worked with some of the major projects include Implementation & support for Givaudan, Singapore, Humboldt Wedag, India, Nalco India and Madhura Coats India Limited.

As a Functional Product consultant, the primary responsibilities include that of a SAP Functional consultant as well as a Business Analyst also. The Functional Product consultant will be taking care of the implementation of SAP Add-On product from the inception phase to the end. The consultant will be involved in requirement gathering, preparation of BBP, configuring the base product according to the collected requirements, checking the feasibility of doing additional customizations in the product, freezing the requirements, providing the core user training and Go-Live support also. As a Functional product consultant, he possesses a thorough knowledge on various standard business scenarios and the way in which the same is mapped in SAP. In addition to that consultants are having exposure on various SAP modules like SD, MM, FI and CIN.

Being a senior consultant, need to act as a team lead of an implementation activity from the inception phase to the go live. Need to co-ordinate multiple teams pertaining to various business processes.

Excellent inter-personal and people management skills, international cross-cultural experience, excellent analytical and communication skills.

ONSITE PROJECT EXPERIENCE IN REVERSE CHRONOLOGY

SI No

Client

Location

Role

1

Givaudan India Pvt Ltd

Singapore

Techno-Functional Consultant

2

Humboldt Wedag

Delhi

Team Lead

3

Indorama India Ltd

Nagpur

Team Lead

4

Pierburg India Private limited

Pune

Team Lead

5

Essel Propack

Mumbai

Techno-Functional Consultant

6

Madhura Coats

Madhurai

Techno-Functional Consultant

7

Sundaram Fasteners Ltd

Chennai

Techno-Functional Consultant

8

NALCO

Orissa

Techno-Functional Consultant

9

ITC PSPD

Hydrabad

Techno-Functional Consultant

10

J K Tyres

Mumbai

Techno-Functional Consultant

ICICI Prudential Life Insurance Company April 2007 –Feb 2008

Achieving sales target through channel sales & promotions

Advisor and Doctor channel management for Insurance product sales

Team Building

Brand development activities

Relationship management

Awards/Achievements

Best Performer award in Apple Project for year 2015.

Received Star Performer award in Apple Project for year 2014

Received ‘Best Performer’ award in Apple Support for year 2013

Received Customer Delight award in Collabera for year 2011.

Received appreciation emails from client and management

Best Project award for 2010 in Collabera

PROFESSIONAL QUALIFICATION

SAP Certified SD Consultant.

Master of Business Administration (MBA) in Marketing from ICFAI National College, Trivandrum India (2005 -2007)

Bachelor Degree in Mathematics from Kerala University, Kerala, India (2002-2005).

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