Customer Service Sales

Mayura Ragunathan

** ***** ******** *******, ** L6E 0R3

647-***-**** **********@*****.***

OBJECTIVE

Seeking a position that will allow me to use my education and skill set to provide excellent customer service to Scotiabank customers

SPECIAL SKILLS

• Completed Cash Register and Customer Service Training

• Excellent team player

• Proven communication skills through sales experience

• Shown management initiatives in time, money and other resources to achieve goals

• Fluent in English and Tamil and limited working proficiency in French WORK EXPERIENCE

American Eagle Outfitters Markham, ON

Cashier / Sales Associate November 2015 – December 2016

• Accurately completed cash POS transactions

• Responded to customers resourcefully and made recommendations accordingly

• Worked competitively to generate thousands of dollars in sales per week

• Represented the store in a professional manner

• Performed clerical tasks to maintain company’s practices Wendy’s Fast Food Markham, ON

Cashier / Sales Associate March 2014 – November 2015

• Greeted and served guests to provide exemplary customer service

• Performed sales transactions on the cash till at front and drive-thru

• Maintained cleanliness of the dining room and service counter at all times to provide customers with a clean environment

St. Paul’s Senior Home Scarborough, ON

Restaurant Waitress June 2012 – September 2013

• Welcomed and greeted customers with a smile and positive attitude

• Apportioned and served food to facility residents, employees and patrons with attention to detail

• Assisted in satisfying customers’ requests

• Cleaned and prepared various foods for cooking or serving EDUCATION

York University Toronto, ON

Bachelor of Commerce: Business Management Class of 2019

• Relevant Coursework: Introduction to Marketing, Organizational Behaviour, Management Information Systems (MIS), Principles of Financial Accounting, Business Management Fundamentals, Economics

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