William Graham

*** ******** ****

Columbus,Ga *1907

706-***-****

acyy7i@r.postjobfree.com:acyy7i@r.postjobfree.com

SKILLS

●Exceptional listener and communicator who effectively conveys information verbally and in writing.

●Computer-literate performer with extensive software proficiency covering wide variety of applications.

●Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards.

●Resourceful team player who excels at building trusting relationships with customers and colleagues.

EXPERIENCE

Alabama Army National Guard, Fort Mcclellan, Al - SGT(E-5)/ 42A Human Resource Specialist

APRIL 2013 - PRESENT

●Performs duties of and supervises the functions of the preceding skill levels.

●Reviews consolidated reports and statistics.

●Prepares recommendations for personnel actions to higher headquarters.

●Reviews and prepares reports and data on strength (gains and losses) of personnel and makes duty assignments of enlisted personnel.

●Reviews cyclic and other reports to assess systems performance.

●Maintains liaison with servicing data processing facility and field managers of interfaced systems.

Cricket Wireless, Columbus, GA - Retail Sales Advocate

JANUARY 2016 - DECEMBER 2016

●Sells no-contract wireless phones, service plans and accessories in a fast-paced environment.

●Delivers outstanding service striving to retain and gain customers.

●Participate in outside sales events or promotions.

●Work flexible hours, weekends and holidays at various locations.

●Performs daily opening and closing procedures.

●Maintain store appearance and helped create a positive working environment.

Planet Fitness, Montgomery, Al - Gym Staff Member

JUNE 2015 - OCTOBER 2015

●Greeted members, prospective members and guests, providing exceptional customer service

●Answered phones in a friendly manner and assist callers with a variety of questions

●Checked members into the system

●Registered new members

●Take prospective members on tours

●Facilitate needed updates to member’s accounts

Harmony Church Recreation Center, Fort Benning, Ga - Staff Member

August 2011 - February 2012

●Reviewed policies and procedures and complete pre-event checklist with designated representative.

●Provided support to all instructors and vendors such as caterers, security, and florists, etc.

●Conducted visual inspection of the facility every 30 minutes ensuring all policies and procedures are being adhered to and enforced, and all safety and cleanliness standards are being met.

●Spot cleaned restrooms, restocked supplies, monitored trash and cleaned floor spills by sweeping, mopping, vacuuming, etc.

●Completed room set-ups and breakdowns including furniture and equipment, for events.

EDUCATION

Georgia Military College, Columbus, Ga

August 2016-Present

Alabama State University, Montgomery, Al

May 2015 - December 2015

Northside High School, Columbus, Ga

2009-2013

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