Anabel Ramos

*** ******** **. **********, ** ****3 931-***-****

Summary:

Determined, focused, goal achiever, team player, and bi-lingual-Englsih/Spanish. Strongly supports Management of Change where employee’s needs and concerns are given high priority. Emphasizes employee’s confidentiality when dealing with sensitive issues.

Achievements:

Developed and implemented companywide IIP program, and associate appreciation program. Participated in team project to revamp onboarding program for all Distribution Centers at Crate and Barrel. Development and Implementation of Training program under ConAgra’s Performance Systems.

EXPERIENCE:

August 2016 to November 2016 SJ Painting and Decorating Clarksville, TN

Office Manager

Hire new employees, and conduct new hire orientation including safety. Manage all employee relations

Prepare payroll weekly, and maintain all business processes in compliance with State and Federal regulations. Oversee all bookkeeping tasks to ensure business meets deadlines on all financial obligations

Partner with management team to support them in every aspect of the business, and coach them as necessary to make best business decisions. Ensure all field operations are in line with business industry

August 2012 – August 2016 Crate and Barrel West Coast DC Tracy, CA

HR Generalist

Employee Relations: Conduct employee investigations to resolve individual issues. Review company policies annually to update associates with new policies. Support associate engagement by developing and implementing initiatives to improve the work environment and create a better workplace for everyone.

WC Administration: Handle all aspects of Workers Compensation claims from filing the claim to assisting with the investigation of the accident/injury. Monitor associate’s light duty; communicate associate’s work status with management. Follow up with TPA (Sedgwick) on employee’s claims, and provide leadership with WC reports on a regular basis to keep them updated with existing claims. Partner with WC corporate and TPA administrators to manage challenging WC cases. Ensure prompt resolution of cases and prevent costly and unnecessary lingering cases. Determine when a claimant had reached ADA status and work with appropriate management team to determine reasonable accommodations if maximum medical improvement had been reached

Leadership coaching: Review associate’s yearly performance appraisals and recommend necessary changes before reviews are shared with associates. Review all levels of written discipline before discipline is administered to associates to ensure fairness and consistency

Safety: Support all aspects of company’s safety program. Provide safety training to leadership and associates on a regular basis. Produce and provide leadership with safety reports to measure safety involvement and safety success. Participated in different safety team assignments companywide to develop company’s Illness and Injury Prevention Program (IIPP), and employee appreciation program to improve safety engagement, and increase safety awareness. Participated in corporate monthly safety committee meetings via video conference to increase safety awareness companywide

Benefits Administration: Coordinate open enrollment annually, and provide associates the necessary information about medical and other company benefits

LOA Administration: Administer State and Federal leave of absences. Educate associates to determine the best suitable leave approach based on their individual needs, and coach associates through the filing process. Coordinated with leave administrator to determine leave qualifications and requirements

New Hiring: Participated in revamping onboarding process for all Distribution Centers. Coordinate new employee orientations, and complete onboarding process for new associates

August 2010 – Feb 2012 ConAgra Foods-Express Personnel Oakdale, CA

HR Generalist

Administer Workers Compensation claims. Partner with TPA to update all interesting parties involved of the status and progress of work injuries. Assist Managers with case investigations to determine root cause of incidents and discuss preventive options. Monitor modified duty for injured workers. Maintain and update weekly WC reports

Manage employee relations: Conduct employee investigations, and review company policies with employees. Support employee engagement and acknowledge individual contributions

Assist management team with implementing corrective actions and create disciplinary documentation as necessary

Coach leadership: managing employee's performance

Partner with corporate’s Talent Acquisition Team to coordinate and manage recruiting for exempt and non-exempt positions. Proficient in the use of HR Systems such as Brasring, PeopleSoft, and Kronos. Screen applicants, and coordinate structured interviews for management positions.

Conduct new employee orientations, and complete engagement process for new hires.

Oversee union job bidding and awarding process within the facility, investigate and resolve grievances, and ensure compliance with labor agreement

Develop and implement Management Performance Systems/Training programs for entire plant

Administer the facility's attendance program, and notify managers and supervisors when discipline is appropriate

Administer State and Federal leave of absences (LOA). Educate associates to determine the best suitable leave approach based on their individual needs, and coach employees through the filing process. Coordinated with leave administrator to determine leave qualifications and requirements

Support HR Specialist with payroll inquiries, and payroll discrepancies

2005 - 2009 United Facilities Distribution Center/WTS

On-site Manager Tracy, CA

Manage all employee’s hiring including posting new jobs online and at the local Employment Development government agency. Train and develop new hires coordinate new employee onboarding process and conduct new employee orientations.

Enforce disciplinary actions as needed. Process employee’s payroll for about 100 employees. Prepare payroll reports and Invoices for customer. Attend unemployment hearings on behalf of company.

Conduct safety training based on OSHA guide lines, certify forklift operators, keep OSHA files updated including all safety training.

Reduce safety incidents by conducting daily safety observations on production floor and implementing safety program. Measure safety improvements by keeping track of incidents in the warehouse

Manage employee’s workers compensation claims. Assist Managers with case investigations to determine root cause and preventive options. Administered modify duty for injured workers. Monitored injured worker’s recovery to ensure employees return to work in the least amount of time. Maintain and update weekly WC reports. Team up with TPA to manage and monitor open WC cases

Education:

MBA: Master in Business Administrations University of Phoenix with a concentration in Human Resources Management 2012 Lathrop, CA

Mayor: BA Political Science Cal State University Hayward 1990 Hayward, CA

Minor: Spanish Cal State University Hayward 1990 Hayward, CA

References: Available upon request

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