Accounting Customer

MARCO RAMIREZ

*** ******* ** *** ** Plymouth, IN 46563 574-***-**** ****************@*****.***

Skills & Abilities

Proficient in Microsoft Word, Excel and PowerPoint

Knowledgeable with Microsoft Access and Peachtree Accounting Software

Strong Leadership skills and highly goal oriented

Excellent written and verbal communication skills

Bilingual, fluent in both English and Spanish

Employment History

PNC Bank

(Oct.2015-Current)

Teller

Complete customer transactions and handle issues in regards to their accounts

Balance drawer at the end of the day and close vault and secure other monetary instruments

Reach out to clients about potential investment options or concerns

Communicate efficiently with coworkers to handle client problems

KFC

(Nov.2012-May. 2014)(Sept. 2016-Jan. 2017)

Shift Supervisor

Completed weekly schedule for the employees

Adequately opened and closed restaurant in a timely manner

Coached Employees and handled customer concerns

Counted monthly and weekly inventory

Balanced cash drawers and verified the safe was counted properly

Zentis

(Dec. 2014-Sept.2015)

Production Cook

Operated industrial size pressure cookers and coolers through an automated computer system

Logged daily activity of production on multiple documents

Verified that final product had correct pH and Brix acidity

Arranged necessary pH adjustments to cooking

Filled totes with final product

Education

Indiana University South Bend

Bachelors of Science in Business with a concentration in Accounting

Graduated December 2016

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