Manager Project

Name: Elio Rafael Lugo Sanchez

Address: Calle Cajigal Res La Caracola, Torre B, Apto 31B, Lecheria, Anzoategui, Venezuela

Home: +582**-******* - Cell: +584**-*******

Email: *********@*******.***

Executive Summary

Versatile IT professional with vast knowledge of Enterprise Project Lifecycle methodology bringing 20+ years of experience in the Oil & Gas industry. Network engineering expert with strong background in project management and product support.

Core Qualifications

Project Management Decisive

ERP Software (Epicor/SAP) Collaborative

Contract Management HSE Oriented

Remote Connectivity Enterprise platforms

Teleports Forecasting specialist

Networking Product Lifecycle Management (PLM)

Visualization Rooms Storage Project tracking

IT Services Hardware and software upgrade planning

Real Time Services Product requirements documentation

Service Quality Query MS SQL Certification

People Management DB Management (SQL)

Budget and P&L Cisco

Fluent Spanish / English MS Software suites (Office, Project, Visio, others)

Client relations Logistics Supplier Management

Professional Experience

IT Development Manager

Apr 2015 - Current Job

J&D Oilfield Lecheria, VENEZUELA

Managing all IT ongoing and new develops Systems and strategies along company holding including all different bases in: Venezuela and USA.

Managed a project budget of >=1M$

Defined project deliverables and monitored status of tasks.

Drafted action plans and led meetings with department executives to review project status and proposed changes.

Collaborated with cross-functional teams to draft project schedules

Monitored costs, timescales and resources used to achieve ERP System Implementation (SAP BO) and plans.

Served as the single point of contact for project scheduling and changes with the ERP Vendor (SAP).

Project Manager

June 2011 to July 2014

OiLSERV Erbil, IRAQ - Dubai,UAE

Implemented ERP Software Project (Epicor) along company including all different bases in: Erbil, Basra, Dubai, Tunisia, Libya, Saudi Arabia.

Managed a project budget of >=1M$

Defined project deliverables and monitored status of tasks.

Drafted action plans and led meetings with department executives to review project status and proposed changes.

Collaborated with cross-functional teams to draft project schedules.

Monitored costs, timescales and resources used to achieve ERP System Implementation and plans.

Served as the single point of contact for project scheduling and changes with the ERP Vendor (Epicor).

Director of Operations

May 2010 to June 2011

Satelca Pto. La Cruz, Venezuela

Managed the Operations and Engineering staff (20 people) in a Telecomm company providing IT, Wimax (Skypilot technology), MW Links, Radio Trunking services, ISP, CCTV, Alarms monitoring, AVL and all related security systems.

Developed and shared best practices across the company.

Boosted company efficiency through technology upgrades and process improvements such as Remote Monitoring Systems and GPS

Optimized the overall customer experience through service quality and customer one to one meetings.

Identified inefficiencies and made recommendations for process improvements.

IT Demand Management Project Manager

September 2009 to June 2010

Banorte / Banco Bicentenario Caracas, Venezuela

Provided project management services for all IT projects related to the operation of a Banking institution (Banorte / Banco Bicentenario) with presence countrywide, which included a comprehensive analysis of all IT based requirement to determinate if those becomes projects or just specific requirements.

Migrated their core HW/SW platform to a a new one with latest technology, including SUN equipment as core Servers and new SW version.

The work accomplished included full project management (procurement, logistics, installation, shipping, etc.), integration with existing infrastructure (multimedia, computers, Servers, etc.), user training and support.

SIS DI Team Leader

January 2008 to April 2009

Schlumberger Port of Spain, Trinidad & Tobago

Team leader of Digital Infrastructure (DI) SIS segment acting as the Single point of contact for client team on operational and contract issues of all on going outsourcing of business processes, Satellite Communications, Link Analysis, Network Design, Cost Controls and Project Management services provided in Trinidad and Suriname countries for O&G clients like BGTT, Repsol, bpTT, Staatsolie, MEEI and others; ensuring that customer's network and business services worked properly at all times. Issue resolutions; performance metrics were achieved; managed performance of team members (12), career and development planning, facilitated goals and objectives setting, managed budget >= 1M$, training and travel.

Oversaw the development and launch of 2 Visualization Room centers (1 In Trinidad and 1 in Suriname countries).

Focal point for commercial briefings, risks, processes and procedures related to a large, global contract with these international Oilfield companies for the outsourcing of business processes; Specialties: Satellite Communications, Real Time Data, Link Analysis, Network Design, Cost Controls and Project Management.

Optimized the overall customer experience through Service Quality best practices.

Project Manager East Vzla.

October 2007 to February 2008

Schlumberger Pto. La Cruz, Venezuela

Provided project management services of a Visualization room implementation (iCenter) performed for PDVSA-CVP at Puerto La Cruz, Vzla. included a comprehensive analysis and design of the 3D visualization equipment and room (screen, projectors, ergonomics, etc.), complete installation of visualization equipment (screen, projectors, etc.), full project management (procurement, logistics, installation, shipping, etc.), integration with existing infrastructure (multimedia, computers, AMX, etc.), user training and support.

Organized all procurement activities within the SIS DI segment in general and procurements related to Telecomm / IT services.

Drafted technical offers/tenders documentation in collaboration with the contract team, coordinating the evaluation process of offers/tenders, submitted and defending the evaluation conclusions; Lead the contract negotiations, monitored the execution of the various projects.

Mentored, coached and trained 4 team members.

Business Development Manager VTT

March 2007 to October 2007

Schlumberger Pto. La Cruz / Port of Spain, Venezuela, Trinidad & Tobago

Worked together account managers to build business and relations with new and existing customers.Developed new solutions for Region clients mainly in RCO area.

Introduced and help grow all IS product/services in VTT in 10%

Worked closely with all IS VTT team to ensure solution completion.

Performed market enquiries and prepared Requests for Quotation (RFQ's) .

IS Manager

December 2004 to April 2007

Schlumberger Pto. La Cruz, Venezuela

Provision of Satellite, MW, Fiber and other types of Communications to a number of clients operating offshore / onshore Venezuela, both Operators and Drilling Contractors.

Management of the Infrastructure services (PTCI, RCO, SCC) operations on East Venezuela (>2M$)

Teleport Management Ensure that IS EVN run to budget.

Track all costs and revenue, ensuring that it is correctly accounted to ensure all operational service delivery issues are addressed in a satisfactory manner.

Provide engineering support to sales team, ensuring that all customer solutions are fit for purpose.

Managing Operational staff of 5 people.

Organized all procurement activities within the Infrastructure Services segment in general and

procurements related to Telecomm / IT services (RCO), drafted technical offers/tenders documentation.

Service Delivery Manager

January 2004 to January 2005

Schlumberger Pto. La Cruz, Venezuela

Developed and maintained working relationship with third party Oilfield companies at East Venezuela in order to ensure Schlumberger provided the Service Delivery contracted.

Companies as ACCROVEN, SINOVENSA, REPSOL, SINCOR, PDVSA and open market to all Internationals arriving to this area.

Organized all procurement activities within segment in general and procurements related to Telecomm / IT services.

Lead the contract negotiations, monitored the execution of the various projects and provided technical advice on the implementation of contract terms (>3M$)

Upholding and safeguarded the principles governing international public procurement and the Contracting Policy of Schlumberger.

Program Manager

January 2002 to December 2003

Schlumberger Pto. La Cruz, Venezuela

Managed and Developed working relationships with the team of 35 professionals involved in the delivery of Outsourced IT Service to 4 sites (San Diego, PLC, Jose, Pariaguan) for PETROZUATA Customer supporting >1,000 users.

A direct relationship with COMPANY Project Executive, Provide single point of interface to COMPANY regarding the Services and any problems associated with them, Management Reporting, Implemented and managed direct services of the CONTRACT program, Monitored the delivery of the services, Provided ongoing reassessment, as COMPANY needs change, Established objectives, activities, and referrals to meet the COMPANY needs and preferences for services and support in line the Contract Terms and scope (>3M$), Follow-up monitoring, involving in-person, outreach, visits and meetings.

Resolved issues, conflicts and basis of understanding Maintain documentation, progress notes and other records according to contractor terms and conditions.

Developed and implement Quality Assurance/Improvement policies and procedures.

Service Manager

January 2000 to January 2002

Schlumberger Caracas, Venezuela

SINCOR Customer, maintained and improved SLA for 48 WAN Elements, Security Services, Internet

Services, Global roaming system, Secure ID, Firewall services with spare, Co-Location services, 24 Hrs. Helpdesk, Onsite support personnel, voice and data transport services, quarterly service review meetings, statistics, advanced monitoring system, videoconference managed services.

CONOCO Customer, ensured quality of service to the WAN platform for voice and data services to 4 sites including Offshore rig and a barge, contractor relationship to improve the SLA, 24 Hours Helpdesk, proactive monitoring system.

BP Customer, administered of the Firewall devices and routers covering their Extranet Server to deal with clients through Internet in a safety way, Helpdesk service, on site support and remote administering tools, quarterly service meetings, Firewall logs monthly reports.

BANCO PROVINCIAL Customer, Secure Firewall load balancing Services.

Managed team of 10 professionals.

Project Manager

January 1998 to January 2000

Schlumberger Caracas, Venezuela

Managed the Project Implementation for the following Clients / Projects: SINCOR WAN Outsourcing implementation, Cigarrera Biggot Networking Assesment, Cable & Wireless

(Antigua, Networking implementation and assessment, AIC IP Telephony over Internet project Implementation, WAN LAN Support and Implementation of an Integrate Database System for the Network of local Custom Company.

Banco Provincial Secure WEB Server Hosting Implementation.

Managed team of 10 of professionals.

LAN Support Engineer

January 1997 to January 1998

Schlumberger Maracaibo, Venezuela

SHELL Urdaneta WEST Project, administered and supported Offshore Rigs at Maracaibo Lake.

Managed team of 6 contractor’s professionals.

Project Manager

January 1994 to January 1997

R&A Sistemas Venezuela S.A. VENMEX Maracaibo, Venezuela

Education

Bachelor of Science : Computing Engineering, 1994

Universidad Rafael Urdaneta Maracaibo, Zulia, Venezuela

1994

R&A Sistemas Maracaibo, Zulia, Venezuela

Coursework in Database SQL Gupta Training

1998

CTT Caracas, Venezuela

Coursework in Administering Microsoft Windows NT v4.0

1999

CISCO Dallas, TX, USA

Coursework in Voice Over IP Training

1999

Schlumberger Paris, France

Coursework in Service Delivery Training

2002

Schlumberger Houston, TX, USA

Coursework in Leadership for Managers

2004

Schlumberger Houston, TX, USA

Coursework in Finance for non financial Managers

2007

Schlumberger Houston, TX, USA

SDMP Program

2011

ERP Epicor

2015

SAP Business One ver. 9.0

Affiliations

Colegio de Ingenieros de Venezuela

PMP

Hobbies

Golf

Sailing

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