Customer Service High School

Tavneet Athwal

**** ****** ***** ***** ********, Ontario L6H 4T9 (437)-777- 9166 ********@*********.**

Education

Wilfrid Laurier University, Waterloo, Ontario Graduation 2020

Bachelor of Business Administration

Iroquois Ridge High School, Oakville, Ontario Graduated 2016

Ontario Secondary School Diploma with Specialist High Skills Major in Business

Work and Volunteer Experience

The Link, Waterloo, Ontario September 2016- Present

Executive of Events Promotions

Organize and deliver presentations to students, professors, and high schools

Coordinate and lead the Leadership in Business Conference ambassador program

Waterloo Residence Council, Waterloo, Ontario September 2016- Present

University Places Community Representative

Plan, coordinate, and execute various events and activities for university students living in residence

Work closely with various councils, students and community sponsors and maintain a professional demeanor

Exeter Fuel and Convenience, Exeter, Ontario June 2016- September 2016

Cashier

Provide a high-level of customer service in order to ensure customer satisfaction

Developed up-sell skills in order to increase in-store sales while processing transactions

RidgeBiz Society, Oakville, Ontario September 2015- June 2016

President

Led and coordinated large student focused events and clubs, while overseeing an executive team of 14 business SHSM students

Acted as official spokesperson of the Business SHSM program offered at Iroquois Ridge High School

RD Law Professional Corporation, Mississauga, Ontario June 2015- August 2015

Legal Administrative Secretary

Provide administrative support such as billing, scheduling meetings, attending to phone calls, etc.

Draft supporting letters, client in-takes, correspondence and other documents

Handle time sensitive and confidential matter

Accomplishments

Ontario Scholarship upon receiving an average of 90% in Ontario Academic Courses 2016

Business Department Scholarship 2016

Organizational Behaviour and Human Resources Book award 2016

DECA Provincials Top 20 Case and Exam 2015-2016

Skills and Certifications

WHMIS

Standard First Aid- CPR

Norcat Excellence in Customer Service

Proficient in English, Punjabi, and Hindi

Proficient in Microsoft Office Applications

Enhanced leadership skills

Organization

Conflict management and group dynamics

Activities and Associations

Laurier DECA case competitions

Laurier Dodgeball Intramurals

Laurier Sikh Student Association

Oakville Soccer Club summer season coach

Contact this candidate