Manager Customer Service

KS

OBJECTIVE

I am currently looking for full time employment, but willing to take part time to start.

SKILLS

I am a very enthusiastic individual who thrives on hard work. I am also very personable and works easily with a team or on my own. I take on any task as a challenge and love to learn new things

KAROLYN SLOWSKY

9305-182ST, EDMONTON, ALBERTA, T5T2K5

EXPERIENCE

POST OFFICE MANAGER•SHOPPERS DRUG MART• JULY 31,2010-APRIL 21,2016

-I WAS RESPONSIBLE FOR POST OFFICE SCHEDULES, HIRING AND TRAINING OF NEW STAFF, ORDERING OF SUPPLIES FOR THE POST OFFICE, INVENTORY, CUSTOMER SERVICE AND CUSTOMER COMPLAINTS.

-I ALSO WORKED IN THE STORE SORTING THE ORDER WHEN IT CAME IN ON WEDNESDAYS, MERCHANDISING IN THE STORE AS WELL AS REDOING PLANOGRAMS AND HELPING CUSTOMERS FIND MERCHANDISE.

-I WAS HIRED FIRST AS A PART- TIME SUPERVISOR AND WAS RESPONSIBLE FOR OPENING OF THE STORE AND GETTING CASIERS SET UP FOR THE DAY, DOING DEPOSITS AND SAFE CASH COUNTS INCLUDING THE SAFE AND TILLS.

SMALL BUSINESS BANKING OFFICER• TD CANADA TRUST●APRIL 01, 2002-JUNE 29,2009

-I STARTED OF AS A DATA ENTRY CLERK WHICH ENTAILED ME DEPOSITING LOAN FUNDS INT CUSTOMERS ACCOUNT. AND FILING FOR THE OANS OFFICER WHICH WAS PERSONAL AND SMALL BUSINESS BANKING

-I WAS THEN PROMOTED TO A SMALL BUSINESS BANKING OFFICER. WH WAS PRIMARILY RRSPONSIBLE FOR PROGRAMING THE CUSTOMERS LOANS AND ANY CHANGES NEEDING TO BE DONE AND CHECKING FOR OLD SECURITIES AND OUTDATED PAPERS. AND ASSIATING SEUCRITIES OFFICERS WITH ANY CHANGES THEY NEEDED COMPLETED.

EDUCATION• DATE EARNED • SCHOOL

ADMINISTARTIVE/OFFICE ASSIATANT●STRATFORD INSTITUTE●AUGUST,2016-PRESENT

HIGH SCHOOL DIPLOMA●JASPER PLACE HIGH SCHOOL●1988-1991

VOLUNTEER EXPERIENCE OR LEADERSHIP

ALTHOUGH I HAVE NO VOLUNTEER EXPERIENCE I HAVE A FAIR AMOUNT OF LEADERSHIP EXPERIENCE.

PREVIOUS TO TD CANADA TRUST I HAVE ALSO BEEN A MANAGER OF A LIQUOR STORE, ASSISTANT MANAGER OF A SPECIALTY RETAIL STORE AND ALSO A MANAGER OF A DISCOUNT BOOK STORE. I HAVE ALWAYS HAD TO MANAGE AT LEAST 3-5 STAFF.

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