Business Analyst, Manager Project

ANNMARIE S. PERAZZOLI

***** ****** ****** *****, *********, FL 33579 • 813-***-**** • ******@*****.*** OBJECTIVE

My professional goal is to apply my proven leadership skills in business analysis, process improvement, project management and team management in a high-performance setting where I can demonstrate measurable return on investment to the firm.

EXPERIENCE

January 2013 – January 2017 Aerotek Tampa, FL

Enterprise Business Analyst – PharMerica

§ Collaborate with Business Analysis Manager on development of department templates, policies and procedures and best practices.

§ Mentor business analysts on projects, PharMerica policies and procedures, SDLC, Waterfall and Agile development methodologies.

§ Manage business requirements discovery sessions with Business Stakeholders.

§ Conduct requirements gathering sessions, develop ‘as-is’/’to-be’ process flows to identify business requirements.

§ Develop functional requirements, translating user requirements to technical requirements for the programming team.

§ Work with Business Stakeholders, Product Owner, Technical Product Lead on Sprint Planning, including user story review, backlog grooming, tasking and estimating for two agile teams.

§ Plan, conduct and execute user acceptance testing (UAT) following SDLC and agile methodologies.

§ Reviews and evaluates project scope and requirements for potential impacts/conflicts enterprise wide.

§ Develop collaborative relationship with strategic business partners for the successful implementation of the project initiatives.

§ Support Programming and QA team during project life cycle to ensure delivered product meets business stakeholder expectations.

§ Create necessary training materials and user documentation for users and help-desk personnel. March 2009 – January 2013 Aerotek Tampa, FL

Business Analyst – PharMerica

§ Define and document business processes, workflows, business requirements, use cases, functional requirements for all large projects relating to Pharmacy Operations, Billing and Collections and Finance (Cash Processing)

§ Manage all aspects of user acceptance testing

§ Manage project timelines for large projects and IT Requests

§ Assist with Release Management prioritization and scheduling

§ Promotion to Enterprise Business Analyst

October 2007 – March 2009 PharMerica Tampa, FL

Manager, Medicare D Co-pay Recovery Unit

§ Creation of new department to collection outstanding Medicare D co-pays

§ Became subject matter expert on Medicare Part D Low-Income Cost Sharing (LICS) policies and procedures

§ Developed relationships with Prescription Drug Plans (PDP) key individuals in regard to processing of outstanding co-pays

§ Successfully collected over $6 million while reducing the monthly in-flow of charges by over 70%

§ Developed daily, weekly and monthly reporting metrics for senior management ANNMARIE S. PERAZZOLI

813-***-****•******@*****.***

October 2005 – October 2007 PharMerica Tampa, FL

Corporate Trainer

§ Developed training curriculum and policies and procedures for Cash Processing Center, Medicare B/IV Billing Department, Regional Collection Centers and Corporate groups

§ Delivered training to new associates, one-on-one and group presentations

§ Acted as Project Manager for new web-based cash application program. Responsible for the testing and implementation of the program which resulted n the reduction of six full-time employees will increasing payment posting productivity

§ Promotion to Copay Recovery Unit Manager

August 2002 – October 2005 PharMerica Tampa, FL

Regional Billing Process Specialist

§ Supported the pharmacy billing process in 16-pharmacies; including admissions, facility billing, order entry and point-of-sale adjudication

§ Assisted in developing and implementing policies, procedures and best practices for billing processes

§ Worked with Senior Management on collection of high-profile nursing facility accounts April 2000 – August 2002 SunScript Pharmacy Corporation Tampa, FL Regional Accountant

§ Managed the business office in connection with billing, collections and overall operating functions for six pharmacies

§ Reviewed and analyzed monthly financial statements; ensuring pharmacy operations are within budget while advising the management team of areas needing attention

§ Prepared and analyzed profitability and cost analysis reports

§ Assisted in annual budget preparation

June 1997 – April 2000 SunScript Pharmacy Corporation Springfield, MA Business Office Manager

§ Start-up new business office

§ Developed and implemented policies and procedures for department

§ Direct responsibility for completion of month-end financial reporting to corporate accounting staff

§ Promotion to Regional Accountant

August 1995 – June 1997 SunScript Pharmacy Corporation Rocky Hill, CT Collection Specialist

§ Responsible for collection of all private pay and facility reimbursements

§ Managed all cash application and preparation on monthly bank reconciliations

§ Assisted Business Office Manager with the preparation of month-end financial reporting

§ Promotion to Business Office Manager

EDUCATION

Manchester Community College 1996 Manchester, CT

A.S., Accounting and Business Administration

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