Customer Service Microsoft Office

Leeanne Lodge

*** ********* **

Edmonton, Alberta T6M-0J8

780-***-****

Objective:

To exceed and rise in any position I am in, willing to learn new things.

Related Experience:

-14 years of customer service

- 3 years of driving experience

- Excellent written and verbal communication skills, with an eye for detail

- Extremely productive in a high volume, high stress, environment

- Proficient in the use of IBM clone and Mac desktops

- Highly productive in the use of Microsoft Office

- Self starter with a can do attitude

-I am a very quick learner and I pick up on the task at hand quick, and I am willing to lean new things and always get the job done.

Employment:

Executive Admin Assistant, Sureway Delivery Services

2013-2016

Contact: Dan Young

• Managed all aspects of billing, A/R and general ledger postings.

• Assumed full responsibility for opening and closing. Handled in-store customer.

complaints; encouraged a friendly customer-service environment.

• Answered all incoming calls, Full Reception duties.

• Cleaning of shop, Ordering all company supplies as needed. Managed all hot tubs that came into the shop.

• Managed all customer bookings

• In charge off all aspects of the office.

High Q, labourer/Driver

2009-2013

Contact: Byron Edwards

Built electrical heaters for the oil and gas and propane industry,

Pick up and delivery Supplies

Clean the shop and front offices

Office Manager, Edmonton South Coatings

2003-2009

• Managed all aspects of billing, A/R and A/P general ledger postings, and payroll processing.

• Optimized the bookkeeping efficiency over a Five-year period.

• Trained personnel on bookkeeping principles, debits, credits, sales books, taxes and closings.

• Ensured store security measures were enforced.

• Assumed full responsibility for opening and closing. Handled in-store customer complaints; encouraged a friendly customer-service environment.

• Supervised the interviewing, hiring, firing and training of cashiers, bookkeepers and service desk personnel.

-was in charge of picking up and delivering of dealership vehicles.

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Education:

B.C.S (Business Computer Specialist)

CDI Collage 2002

Completion of Microsoft office, Simply Accounting, Manual Accounting

Completion of High School

References:

Upon request

PLEASE SEE COVER LETTER BELOW.

Contact this candidate