Customer Service Sales

JEREMY A. MATTSON

*** ******* ****, ******** **. 60090 224-***-**** * ********@*******.***

EMPLOYMENT

January 2016 to Present

Veritas Document Solutions (an RR Donnelly company)-913 Commerce Ct. Buffalo Grove, IL 60089 Fulfillment Lead

*Managed team of 15 employees

* Planning, Scheduling, and executing of daily production requirements

*Use of various programs

*Worked with confidential client data

May 2015 to December 2015

ProSource Wholesale Floor Coverings - 1080 Johnson Drive, Buffalo Grove IL. 60089 Account Manager

* Management of Members Accounts

* Recruitment of New Members

* Networking with Members & other Industry Professionals

* Achievement of Monthly Sales goals by Prioritization & Recruitment

* Monthly Event Planner For Members and Non Members to Drive Sales

* Office and Showroom Upkeep

June 2013 to May 2015

Floor and Decor - 600 E Rand Road, Arlington Hts. IL. 60004 Sales Consultant

* Sales of Commercial Flooring to Contractors, and General Public

* Customer Service

* Warehouse-Pulling, picking, packaging, and quality control of customer orders

* Shipping and Receiving

* Forklift Certified

* Safety Team Leader

January 2008 to February 2013

Goodwill Industries - 1511 W Dryden Ave, Arlington Hts. IL 60004 Team Leader

* Day-to-day management of employees, hiring, training

* Opening, closing of store, in addition to overseeing daily production, presentation and pricing

* Management of warehouse, shipping and receiving, fork-lift certified May 2004 to December 2007

CVS Pharmacy - 208 W Washington Ave, Chicago, IL 60606 Shift Supervisor / Photo Lab Supervisor

* In addition to performing all general store duties, I was responsible for running the day- to-day operations of the photo lab with emphasis on customer service, processing and development of film orders, inventory, tracking of waste, ordering supplies, maintenance of equipment, supervising photo lab technicians, and quality control. October 1994 to May 2001

Osco Drug - 3004 Kirchoff Road, Rolling Meadows, IL 60008 Shift Supervisor

* Day to day operations of store, staff management, and film lab manager May 1989 to April 2004

Count Video Productions - Dundee Road, Buffalo Grove, IL 60089 Videographer/Production Editor

* Sales and production of high end video recordings (weddings, depositions, Commercial videography)

EDUCATION

1988-1991 Harper Community College, Palatine, IL

1984-1988 Buffalo Grove High School, Buffalo Grove, IL References upon request

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