Customer Service Engineering

AUGUSTINE SANDERS

Dallas, TX 240-***-**** ************@*****.***

SUMMARY:

Experienced engineer in the automotive and manufacturing industry matched with a unique combination of technical and managerial skills. Possesses a passion and aptitude for the manufacturing industry.

EDUCATION:

Dual Degree Engineering Program May 2014

Missouri Science & Technology - Rolla, MO

Bachelor of Science, Engineering Management, Concentration in Mechanical Engineering

Morehouse College - Atlanta, GA May 2014

Bachelor of Science, General Science, Concentration in Physics

TECHNICAL SKILLS:

Software:

Cad Software: AutoCAD, NX and Catia

General Software: Microsoft Office Suite (Excel, Power Point, Project, Access) CRM Software

Competencies:

6 Sigma, Manufacturing Quality, CMM Inspection Tools, Project Management, Lean Manufacturing

PROFESSIONAL EXPERIENCE:

Niagara Bottling

Production Supervisor 3/2016-Present

Maintain documentation for food and safety regulations and ensure products are kept within standards

Maintain and balance material flow with accounting software

Schedule team members based on production needs and manage timekeeping

Complete reports for production numbers, down time, attendance, overtime and quality checks and submits to Production Manager

Train, coach and review performance of employees. Work with HR for employee discipline issues, terminations and recruitment

Environment: Oracle, Kronos, highly automated fast paced, highly skilled manpower

Ford Motor Company 06/2014 – 2/2016

Production Supervisor

Collaborated with suppliers to assure incoming quality was up to standard and worked to solve any issues

Addressed warranty and quality issues to ensure defects were contained and resolved

Managed a strict number of 30+ employees based on budget, while maintaining manpower needs

Led in the training and coordination to launch a 2nd shift of the Ford Transit

Utilized lean manufacturing techniques to implement continuous improvement

Coached safety, quality, and productivity to ensure objectives are met through following standardized work

Boosted productivity by implementing new assembly-line tools and process strategies that reduced throughput times and improved product “first-time through” percentages

Ensured assembly-line process stability and quality by proactively auditing workstations and removing variability and non-value added steps to make processes more efficient and predictable

Met FTT, inventory, cost, scrap, supply, and tooling expense charges

Environment: Fast-paced, Union workforce, strict budget, time and quality goals

Nissan 05/2013 – 09/2013

Sales Consultant

Maintained excellent product knowledge over the entire Nissan line up

Utilized expert production manufacturing knowledge to provide excellent customer service

Negotiated fair prices on vehicles and provided information on multiple financing options

Environment: CRM Software, Commission based goals, highly competitive

Honda Manufacturing of Alabama 05/2008 – 08/2010

Engineering Co-Op

Completed rotations in the weld, paint, and the quality departments

Analyzed 3D areas on the vehicles and advised on manufacturing solutions

Managed a project to increase accuracy and repeatability of robot function.

Worked with the team to implement production processes to launch 2010 Honda Accord

Environment: AutoCad, ATOS, Zeiss, Romer, Microsoft Project

KTA Group MEP Firm 05/2007 – 01/2008 Engineering Intern

Calculated HVAC load sums on Trane’s Trace

Drafted construction documentation on AutoCAD HVAC systems and components

Created on programs Excel to compile data for unit selection and quality

Environment: Trace, Excel, AutoCAD

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