Quality Engineer Continuous Improvement

MARTHA MCEVOY

*** ********** ** ********* *****, MI 48309 586-***-**** *********@*****.***

At a Glance: Extensive operation’s experience: Management of employees and projects, product launches, development, Quality and Environmental Systems, Auditing, APQP, metrology, problem solving, SPC, Lean events, and continuous improvement projects. Master’s Degree in Quality Management

AdduXi Inc. (Plastic Injection Molding/Assembly of Highly Complex Innovative Product)-Quality Manager Sept 2014 - Present

Working Quality Manager. Facilitate and initiate standards, processes, inspection requirements, and all quality activities for start-up company based in France. Responsible for steering, administering, performing, facilitating, implementing, and establishing requirements and KPIs for organization. APQP, PPAP, problem solving, metrology, laboratory equipment, continuous improvement, and Supervision.

Executive level position for start-up company

Manage personnel in Metrology, APQP, inspection, and operations

Manager of Quality Department including APQP, Customer Interface, Metrology, Operational, and all other Quality related areas

Establish Quality Department from ground zero, including Quality System, metrics, and all other facets of quality to ensure compliance with automotive, environmental, and legal requirements were adhered to

Facilitate and lead Management Review Meetings

Success in multiple simultaneous product launches

Development and set-up Metrology Lab

Establish Training and Onboarding Program for Operations and Office Staff

Achievement of TS 16949 certification

Lead plant through customer, internal, system, and VDA audits

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Inalfa Roof Systems (Assembly of Sunroof Modules)-Senior Quality Engineer March 2013 – July 2014

Manager of Quality at Grand Blanc Location

Manage Quality Technicians

Work closely with corporate Advanced product team during product launch

Supported multiple plants (Warren, Grand Blanc, Auburn Hills, and Corporate facilities)

Supported plant closing and line transfers to other facilities

Participated in Lean events for capacity reduction and utilization

Participated in new program launch activities as a member of the project management team

Customer contact for all quality concerns, inquiries, and other correspondence of quality

Participated in warranty review meetings and resolution to drive down claims

Monitor customer scorecards

Lead, coordinate, mentor team, and participate in activities for problem solving, root cause analysis, and corrective action resolution

Issue non-conformances to suppliers for substandard product

Participate in Lean events

Rayconnect, Inc. (Plastic injection molding)-Senior Quality Engineer March 2007 – March 2013

Implementation of real time root cause analysis /problem solving at point of failure on manufacturing floor

Implemented, enforced, and creation of standardization of processes, procedures, and instructions for plant, APQP team, and other departments

Creation of Safe Launch Process for new product launches

Reduced external customer ppm ratings between the years 2007 to 2009 by 75% from 4.0 to 1.2 and then down to 0.8 in 2010.

Reduced the number of external customer rejects between the years 2007 to 2010 by 50% from 31 to 13.

Reduced cost of quality by 40% from 2007 to 2010. Assisted with realignment of Molding personnel to ensure quality focus

Reduced the highest cost of quality impact do to wrong tool configurations and major spills in molding through implementation and creation of a system to better control issue at inception and prior to setting tool

Implemented a robust training program for all of Operations with cross functional emphasis and understanding of the use of the final product

Helped company migrate from fire fighting to continuous improvement mode

Mayco Plastics, INC. (Plastic injection molding) -Quality Engineer May 2006 – Oct. 2006

NORMA Products US, Inc. (Thermoforming, assembly, and distribution)-Sr. Quality Engineer, EMR Oct. 2002 – Feb. 2006

LEAR/Magna Corporation (Assembly and Sequencing JIT)-Qualty Engineer Dec. 1999 – July 2002

(NOTE: Lear Corporation was awarded business at Magna Facility)

The outline of the experience below details experience level working with high tech automated assembly equipment, safety product, chemical remanufacturing, plastic injection molding, thermoforming, assembly line and sequencing in a just in time atmosphere, and A-surface and under the hood automotive components

Management Experience 2007 - Present

Coordinated and facilitated overall company Quality Functions

Managed day-to-day activities for Quality

Managed Quality Technicians, Safe Launch Coordinator, and Safe Launch Inspectors including scheduling (overtime and vacation request approvals, call-ins, time sheet approvals), training plans, disciplinary action, and completion of performance reviews

Determined pay rate increases and bonuses

Manage, train, coach, and mentor Quality (Lab Technician, Layout Technician, PPAP Coordinator, Quality Coordinator) and Production (Operators, Managers, Skilled Trades, and Team Leaders) team members on new systems, procedural updates, corrective actions, areas for improvement, and continuous improvement ideas

Interviewed and assisted with selection of potential candidates for salary and non-salary positions

Reporting and monitoring of corrective actions, internal metrics, and overall Quality metrics

Organize, facilitate, and attend Team Meetings as necessary for monthly BOR (Management Review Meetings), Operation’s, Continuous Improvement, Internal and External Corrective Action meetings for molding and assembly

Assist in determining and ensuring Quality and Operation targets are analyzed and achieved

Determined budget needs

Management Representative for TS 16949

Environmental Management Representative for ISO 14001

Travel in United States and globally to customers and subsidiaries

Interaction with Group Subsidiaries in Japan, France, Brazil, England, and Germany

Interaction with customer base within United States and Globally

Held weekly meetings with parent company in Germany to drive down receipt of pass-thru customer complaints

Quality Engineer Experience 2001 - Present

Use Chrysler, Ford, and GM customer systems and problem solving methodologies

Coordinate, manage, analyze, and maintain Statistical Process Control System and Capability Analysis for critical characteristics and for continuous improvement efforts

Drive real time root cause analysis and corrective action determination during the occurrence of nonconformance identification on the production floor (Through creation of Decision Tree Analysis and Report)

Facilitate continuous improvement and internal molding corrective actions for all aspects of related to quality of molded product

Responsible for creation, facilitating, overseeing, and ensuring conformance for processes, procedures, and work instructions

External customer focus and Facilitator of customer concerns for Assembly and Molding Departments

Issued nonconformance notices to Suppliers

Updated quarterly supplier score cards

Work on larger-scale project items at plant level

Organized and scheduled TS 16949 Quality and ISO 14001 Environmental external and internal System Audits

Performed external audits at Supplier locations

Served as a Liaison for global subsidiaries in Germany, France, and England for customer defects and other correspondence

Prepared and issued PPAPs to customers

Performed gage calibration and maintained gage quality software

Supervised and overseen sorting activity

Submitted sample submissions for new products and engineering changes

Established data collection system for processes, product, and customer feedback

Facilitated problem solving activities for internal for key operator indicators and external customer concerns

Issued PRRs to suppliers for defective product through General Motor’s Global Quality Tracking System

Participated in new pilot product start-ups for model year changeover

APQP Experience 2007 - Present

Interact, coach, mentor, and go-to person for Layout Technician, PPAP Coordinator, and In-Process Testing Technician for APQP related functions

Determine steel adjustments for new tools, existing, and experimental launches as it relates dimensional acceptance

Generated PPAPs

Approved and signed off on supplier PPAPs

Responsible for creation, facilitating, overseeing, and ensuring of APQP documentation (Control Plans, Process Flows, PEMEAs)

Organize, Facilitate, and attend Dimensional Review Meetings for new, existing, and experimental trial of tools

Order and determine gage needs for improvement and new product launches

MSA (Gage Rs, Gage R&Rs)

Education, Coursework, Additional Experience, and Training

Eastern University, Ypsilanti, MI May 2016

Masters in Engineering Technology, Majoring in Quality Management

Wayne State University, Detroit, MI May 2003

Bachelor of Science Business Administration, Majoring in Accounting

Wayne State University, Detroit, MI Jan 1998

Senior Status- Civil/Industrial Engineering-Bachelor Degree

Training, Courses, Certifications, and Systems

Certified VDA Auditor

Master courses: DOE, Human Factors in Continuous Improvement, Lean Toyota Production System, Tools for Continuous Improvement (SPC), Advanced Statistical Process Control, Total Quality Management, Project Management, Technical Six Sigma, Quality Planning, Cost of Quality, Customer Satisfaction, Engineering Management

Implementation and Internal Auditing of ISO 14001, TS16949, and ISO9001 (Ford Motor Company)

Value Stream Mapping

RARB Internal Audit Training for TS16949 (ASQ)

MQ1 Documentation Software (Module Package, APQP Functions, Documentation Control), SharePoint

AIM, SAP, 4D, and BAAN Inventory Systems

Halogen and Wingspan Performance Review systems

SPC IQS, Stategraphics, Minitab, QI Analyst, and QI Macros (excel based) SPC software’s

Ceridian and Paylocity Payroll Time Systems

RJG and Proplast Machine Monitoring

Microsoft Office (Word, Excel, Visio, PowerPoint, Microsoft Project)

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