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Sales Customer Service

Location:
Bound Brook, NJ, 08805
Posted:
February 21, 2017

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Resume:

Guy DiMaria

*** *. ****** *****

Bound Brook NJ *8805

908-***-****

acyxx9@r.postjobfree.com

Objective: secure a challenging and responsible executive position which would utilize my expertise, experience and ability to handle a fast paced environment.

Professional Experience:

National Restaurant Management Nov 2008 to present

VP of Restaurant Operations

Responsible for the day to day restaurant operations of over $50milllion in annual sales. Working

with 2 District Managers to oversee such concepts as TGIF, Charley O’s, Martini’s, Lindy’s, Tequilaville and Tads Broiled Steaks on the full service end. QS concepts include Tim Horton’s, KFC, Nathans, Fat Burger and Pizza Hut. Total oversight of restaurants from creating budget to full P&L responsibility. Work with District Managers to oversee maintenance, marketing, training, menu development, new product roll-out and management staffing for restaurants. Conduct

health and safety audits to ensure all stores rated A by NYC Health department.

Point person on remodels and new store openings.

Senior District Manager: Non Franchise Division January 2002 to Nov 2008

Responsible for daily operations of 8 restaurants including Charley O’s, Lindy’s Tads and

Martini’s. Annual sales of $30 million. Develop and implement new menu items. Create and develop menus. Manage controllables within a union shop. Oversee maintenance, local store marketing, training and management staffing. Oversee catering and private events booked by Planning Division. Work with general managers to create annual budget and meet budget goals.

Increased sales with improved menu offerings and training of staff. Develop recipe books to

ensure consistency of plates. Actively seek additional catering and private event opportunities.

District Manager Full Service Division September 1996 to January 2002

Responsible for 6 Houlihan’s Restaurants throughout Manhattan. Annual sales of $15 million.

Responsible for enforcing SOP standards and rolling out new menu promotions

throughout the year. Oversee maintenance, local store marketing, training and management staffing. Work with general managers to develop budgets and meet budget goals. Increased sales and profits by ensuring proper FOH staffing and improved training. Enforce

recipe standards and portioning to eliminate excess waste. Conduct audits to cash prevent

theft by staff.

District Manager Quick Service Division February 1994 to September 1996

Responsible for 5 FoodCourts with Franchises such as KFC, Roy Rogers, Pizza Hut,

Nathans and Dunkin Donuts. Maintain Franchisor standards and guidelines. Roll

out new promotions and ensure all POP material is displayed correctly.

Oversee maintenance, local store marketing, training and management staffing. Create annual budget and work with general mangers to meet budget goals. Built sales

and profits by improving customer service and eliminating waste and theft.

IHOP Oct 1992 to Jan 1994

Franchise Business Consultant

Ensure company standards are being met and offer training and coaching to over 20 franchise

locations serving all meal periods. Conduct both operational and financial audits. Teach, coach and train employees to meet Corporate standards and guidelines. Guide franchisees with

system upgrades and new store openings.

Attended Pace University; leaving an Associates Degree in Business Management

Achievement

Building sales through quality of restaurant operations, always remembering the guest’s satisfaction is priority. The result is maximized profits in excess of budgeted operating income.

References furnished upon request



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