Customer Service Data Entry

Jesus Torres

**** ********* **** ******* ***** **067

Moblie:281-***-**** Email: ***************@*****.***

Objective

Motivated and talented worker seeking a professional setting role that will allow me grow as a professional. Customer service, attention to detail and multi-tasking skills are my strongpoints. My ideal job is to find a position that will allow me to prosper in the job market as a successful business-man.

Skills

Customer Service

Microsoft Office

Windows XP, 7, and 8

Data Entry

(Fluent in Spanish)

10-Key by Touch

40 GWAM

Education

W.T. Hall Academy 2005- 2009

Experience

Fry’s Electronics 2015 -2016

Shipping/Receiving Coordinator

Responsible receiving merchandise by different couriers such as Fed Ex, UPS, etc. needed to scan to the system, distribute merchandise by the departments and verify that our records of numbered of boxes received matched the courier’s records.

Responsible for managing all outbound shipments, including preparation of numbered paper work in software accounting system, management of packaging materials inventories, packaging of product to be shipped, and arrangement of transportation services.

Resolved customer complaints and attempted to satisfy customers to the best of my ability before escalating to manager on duty.

Worked as cashier backup, responsible for cash/credit transactions. Assist customers swiftly to ensure quality of service by confirming that all needs were fulfilled within the store

Lincoln Manufacturing 2011-2015

Shipping/Receiving Clerk

Responsible for Scheduling appointments for the Carrier to pick up Materials such has pipes, pipe couplings, and print out day by day the truck schedules with proper inbound and outbound load sheets. Also, answered phones and give directions to carriers.

Received the invoices from the couriers for the services they were providing to the company. Had to secure the invoices were handed to the party responsible of processing invoice.

Verified all pipes where stenciled, with the following information work-order, purchase number, heat number and serial number. Which helped the client know what pipe was being delivered to them and helped us make sure the correct pipe was being delivered.

Had the shrink wrap smaller test pipes, pipe couplings, thread protectors on pallets and make sure each pallet was stenciled and marked with the destination.

Handel paperwork for bill of lading, receivers and packing list.

When pipes where delivered to our company we will enter the date we received the pipes, total amount of pipes and descriptions on each pipes.

At the end of the month, we had to do inventory to make sure that the total pipes received matched the client’s records and so they can be advised on show many pipes are left to complete the project.

Contact this candidate