Cassandra Manzanares
**** * **** ** *** * Phoenix, AZ 85008
*************@*****.***
SUMMARY
Seeking an opportunity to combine my customer services skills of 8 years experience.
QUALIFICATIONS
Clearly convey information and ideas to individuals or groups.
Ability to work together in a group and cooperate together to do a job and achieve a common goal.
Able to write clearly; documents assignments; provides instructions and desired outcome to team / unit; provides regular operational / projects status updates.
EXPERIENCE
Supervisor Count Team
(08/2014 – 01/2017)
Casino Arizona
Scottsdale, Arizona
Supervise to 6 count team members
Collecting (dropping) securing, counting, strapping, wrapping currency
Train, evaluate, and motivate, Count Room personnel in accordance with company policies and procedures.
Night Cleaner
(08/2014 - 08/2015)
Casino Arizona
Scottsdale, Arizona
Night Cleaner
Clean slots machines, dust, pick up trash around machines and around casino floors
Clean Bathroom, detail cleaning in casino restaurant
Restock items
Cash Operation, Front End Supervisor
(11/2012 - 08/2014)
Ross Dress For Less
Phoenix, Arizona
Cash operation, Front End Supervisor
Cash Office responsibilities included made money available in change drawer, daily safe counts.
Data entry, count cash audits, daily bank deposits. Daily, weekly and monthly reconciliation,
Reporting of cash activities, answer main telephone, train new employees for cash offices.
Housekeeper
(03/2011 - 06/2012)
Best Western Pony
Flagstaff, Arizona
Housekeeper
Cleaned rooms and restrooms, made beds, swept,scrubbed, dusted, and polished furniture
Also empty wastebaskets. Carried linens, towels and clean supplies
Maintained health standard, storage areas and carts
Front End Cashier
(01/2009 - 11/2010)
Wal-Mart
Flagstaff, Arizona
Front End Cashier
Counted money at the beginning of the shift to ensure that the correctness.
Understood and upheld all company standards: memorized special codes for particular situations.
Maintained clean and orderly checkout areas
Resolved customer complaints, and provided information to customers regarding polices.
Front Desk Clerk
(03/2006 - 07/2008)
Black Bart RV Park
Flagstaff, Arizona
Front Desk Clerk
Light office duties: answering phones, organized reservation, bookkeeping duties,
Arranged, accommodate large motor homes travelers
Collected, counted and disbursed money. Checked in/out nightly, and weekly, monthly customers
Provided local information: pointed of interest and local activities.
EDUCATION
High School Diploma
Great Basin High, Clearfield, Utah (2003)