Customer Service Sales

FARHANA RAI ( C ) # 416-***-****

( H ) # 905-***-****

** ***** ******. *******, ******* L6E 0G4 Email: **********@*****.***

Career Objective

A dynamic and motivated professional is looking for a challenging position to utilize rich experience, dedicated and hardworking individual looking for a challenging position in Customer Service.

Highlights of Qualifications

Highly skilled in idea generation and promotional planning

Enthusiastic individual interested in meeting new challenges

Self motivated and confident in making independent decisions

Excellent organizational skills for the accomplishment of tasks within a specific time frame

Well-developed interpersonal skills ensuring effective dealings at all levels of organizations.

Independently own and managed small business (Rai’s Dream Décor).

Professional Work Experience

Rai’s Dream Décor – Markham, Ontario.

Event Management – April 2008 – October 2014

Responsibilities:

Meeting clients and explaining them about the event planning details and budget

Conducting meeting with the client to understand the event plan and requirements

Stage decoration designing and managing.

Keeping the clients and higher management updated about the progress of work.

Providing on the job training to new employees joining the team

Worked on determining a suitable layout and theme of the event as per the requirement of the client.

ASM Financial Services

Telemarketing and Booking Appointments – June 2005 – Sept 2007

Achieved sales targets and resolved customer issues diligently

Provided exceptional quality service to clients, as per established service levels

Provided information about various products offered by the company and reaching targeted sales

goals.

Booking and maintaining appointments for the company in an efficient manner.

FARHANA RAI ( C ) # 416-***-****

( H ) # 905-***-****

47 Titus Street. Markham, Ontario L6E 0G4 Email: **********@*****.***

Wal-Mart – Markham, Ontario.

Customer Service, - Aug 2002 – March 2004

Responsibilities:

Maintaining Cash Register.

Resolved service and customer dissatisfaction problems in Electronics’ Department.

Worked as a team member in the department sharing the responsibilities and duties.

Maintaining excellent customer and employee satisfaction while safeguarding and enhancing company interest.

Clean Mark Service – Markham, Ontario

Telemarketing – March 2000 – March 2001

Responsibilities:

Booking Appointments for the company

Education

Bachelor of Science

Osmania University, Hyderabad, India.

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