Andrea’ Clark, PMP
Sales & Marketing Professional Certified Project Manager
C: 713-***-**** E: **************@*****.*** L: https://www.linkedin.com/in/andreaclarkpmp Results-oriented, seasoned marketing and project management professional with extensive business process and project management experience. I have a proven record of effectively managing complex projects, ensuring milestones and deliverables are completed on time and on budget. I am experienced in full project lifecycle, business requirements gathering, stakeholder identification, and communication planning. I am a strong business communicator with excellent customer-facing skills. Professional History
Athlon Solutions LLC, Houston, TX 2014 - 2016
Marketing Team Lead / Marketing & Strategic Accounts Project Manager Hired as Project Manager for Marketing and Strategic Accounts; promoted to manage a five-person marketing team responsible for meeting the internal and external marketing needs of the company within less than a year at the company Responsibilities / Accomplishments:
Within three months, revamped all marketing department processes and established team roles and responsibilities to enhance company’s marketing efforts; developed marketing support request, RFP request, new business card, and marketing equipment inventory processes, while supporting the marketing needs of 16 departments within seven company divisions
Developed and implemented the company’s first marketing event financial tracking tool to better manage annual marketing event spend, while building formal event management processes including post-event surveys
Served as Project Manager on large, sales process initiative designed to drive increased sales revenue in a $80 MM organization
Partnered with sales and strategic account managers to brand RFP responses for multiple proposals for $45 MM in annual revenue in 2015
Built monthly metrics to track support requests, and SharePoint intranet and external website traffic
Led SharePoint intranet rebranding project, serving as SharePoint SME to 16 departments within seven divisions, while also managing all home page and marketing site content development
Managed all company social media sites and developed social media content to drive traffic to the company’s LinkedIn, Twitter, OilPro, Instagram, and Facebook accounts
Developed communication campaigns with HSE department to drive increased safety awareness throughout the organization
System administrator for Miller Heiman Team Edition software and manage user access; create customized reports and dashboards, and provide system training for 100 end users
NalcoChampion, Houston, TX 2012 - 2014
E2 Project - Integration Project Manager
Project management on a $5 MM business transformation initiative that affected 4,000+ employees in a $3.5 billion organization (Note: transferred to NalcoChampion following merger)
Responsibilities / Accomplishments:
Ensured timely completion of project milestones and deliverables on a commercial, business process, harmonization project for two recently merged multi-billion organizations that also brought the two organizations onto one technical operating platform
Defined project methodology and processes; reviewed and refined all project plans; set deadlines and assigned project responsibilities; and monitored deliverable progress
Validated and confirmed deliverables met required quality standards, mitigated risks, and ensured project realized business benefits
Reported progress to organizational leadership and built strong relationships with project and integration work stream team members Project Manager
Directed day-to-day activities on supply chain projects focused on increasing business process efficiencies
Worked with WellChem supply chain leadership to identify and scope projects that increased efficiencies in order-to-cash, payables, and other supply chain-related processes
Managed project lifecycle, including performing initial needs assessments, qualifying and quantifying operational and business needs, and ensuring projects met internal customers’ requirements at completion
Applied project management standards and principles, ensuring projects delivered measurable results within pre-defined scopes, on time and within budget
2
Marketing Specialist
Communicated WellChem product offerings, differentiators, and value propositions to external customers in a persuasive manner; Supported direct marketing, advertising, public relations, and tradeshow efforts
Managed marketing campaigns and strategies to promote product lines and capabilities; engaged key stakeholders, technical experts and management in efforts while also conducting marketing analysis
Managed tradeshow efforts, from initial marketing campaign development and pre-planning to event logistics
Managed branding efforts internally and externally; developed brand management materials and educated staff on brand usage
Wrote and design14+ed print marketing materials for small campaigns and provided marketing support (writing, graphic design, print management) to other departments
Compiled and edited information for internal and external quarterly reports and product bulletins Champion Technologies, Houston, TX 1992 - 2012
Project Manager (Two years)
Performed project management functions for the Project Management Office (PMO) responsible for the organization’s strategic program implementations and cultural change process (Project Horizon) for a $ 2 billion Corporation
Planned, coordinated, and facilitated design and development of online collaboration tool for Super Majors and other key strategic accounts; served as liaison between IT and sales to ensure tool met customers’ needs; new design was foundational in helping customers manage their assets more effectively by providing a central repository of documents for Champion’s Operational and Technical ExcellenceSM program
Helped develop and improve processes, tools, and techniques for managing PMO programs; organized and motivated leaders and multi- functional teams, helping them deliver projects on time and on budget
Leveraged strong facilitation and organizational skills to help develop, deliver, and implement Strategic Leadership Program, and was instrumental in overall curriculum development
Business Intelligence Business Analyst (Five years)
Business Analyst / Project Manager - Supported Global Marketing Database (GMD) project, which provided both online and distributed access to the organization’s product information. Met an aggressive project schedule, delivered under budget, where a prior team was unsuccessful. Acted as liaison between internal and external development resources, as well as tracked and reported project information, which due to complexity, required synchronizing and extracting database information from multiple data sources
Business Analyst - on SAP Business Intelligence Team – Responsible for analyzing project requests, collecting and documenting business requirements, coordinating resources, acting as liaison to the function team, managing weekly team meetings, and coordinating and consolidating team documentation. Served as initial contact for end-user support and trained end users on BEx Analyzer
Business Intelligence Analyst – Facilitated and managed 28 project teams during five- year tenure. Responsibilities included tracking and managing project schedules, serving as the lead IT liaison for stakeholder engagement, ensuring that project requirements and objectives were met, and monitored and managed risks on projects whose cumulative budget over the five years exceeded $5 MM Web Developer (Three years)
Developed and maintained six company external and internal websites. Worked directly with organization’s senior leadership to define business requirements for content and critical functionality
Tested and debugged five applications on each of website (30 in total), and helped resolve all technical or software-related issues
Supported numerous special projects, and developed specialized graphics and presentation materials for internal clients from sales, marketing, and corporate finance groups
Application Support Specialist (Four years)
Provided end- user support on Windows-based applications, including all Microsoft Office products, to over 100 corporate end users
Responsible for completing special projects for internal clients from sales, marketing, corporate finance, executive management, research and development, operations, manufacturing, training and quality departments Technical Lead to the Director of Quality (Five years) Working as a Core Team and RFP Response team member, helped research, write, edit and format RFP and ITT responses submitted to external customers
Developed operational and manufacturing workflow schematics, as well as designed and produced corporate capabilities brochures for distribution to external customers. Created internal and external financial reporting presentations and graphics for the organization’s CFO Sales/Marketing (Two Years)
Domestic Chemical Sales
3
Professional Certifications:
Project Management Professional (PMP), Project Management Institute (PMI)
Organizational Change Management (ICP) Process (Integrated Change Process) tools & techniques
Six Sigma tools, techniques and process
Recent Professional Training:
Strategic/Leadership in Cultural Change Training
Project Management Professional Development Program, University of Texas at Dallas
Core Competencies for Business Analysis – University of Houston
PMI Houston Conference & Expo Training
Managing Projects with Microsoft Project
PMP Project Management Academy
SalesForce Team Edition/CRM
PowerSteering® Software
Infusionsoft Software
Additional Qualifications:
Miller Heiman Sales Training and CRM Implementation Project (Athena)
Integrated Change Process (ICP – Cultural Change Methodology)
Implemented Large Scale, Global Cultural Change Program
Order to Cash Integration Project
SAP Consolidation Project (E2)
SharePoint Migration Project
Project Request Solutions Project (PRS)
Innovation Project
Texas Notary Public
Software and Technical Skills:
Excellent computer and software skills, including Microsoft Excel, PowerPoint, Word and Outlook
Extremely strong technical resource with extensive SharePoint experience
Additional advanced expertise in Microsoft Project, Microsoft Visio, Adobe Dreamweaver, Adobe Fireworks, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Adobe Captivate, Mind Genius, SAP ECC, SAP Business Warehouse (BW), PowerSteering®, TrackIT, Kronos, SQL Server 2005, Microsoft Visual Source Safe, Actuate, and other software programs Professional Associations:
PMI (Project Management Institute)
PMI-ISSIG (Project Management Institute Information Systems Specific Interest Group)
PMO (Project Management Community of Practice)
SPE (Society of Petroleum Engineers)
AFPM (American Fuel & Petrochemical Manufacturers)
AADE (American Association of Drilling Engineers)
ASQ (American Society for Quality)
National Notary Association
HLSR (Houston Livestock Rodeo - Ranching & Wildlife, Vice Chairman Young Guns, Breeder Greeters, Shift Captain) References:
Mickey OCallaghan, Independent Consultant, Sales Performance at MHI Global 832-***-****
James R. Newstead, PhD – Newstead Management, LLC 817-***-****
Michael McShan, VP Special Projects – Athlon Solutions LLC 713-***-****
Tracey Iliskovic, MBA, PMP, ASQ CSSBB, IT Manager – Financial Applications 281-***-****
Ronnie Meaux, Controller – KMCO 281-***-****