Manager Staff

CARLITO T. ATIENZA

Brgy. Bagong Pook Lian, Batangas 4216 Philippines

Mobile : +639*********

Email : *******************@*****.***

*******.***********@*******.***

Skype : carlito.atienza4

OBJECTIVE:

To be able to have a challenging position that will utilize my education, skills, training and experience for long a term career development.

STRENGTHS:

Hardworking, highly motivated, organized and team player with extensive housekeeping experience, excellent communication, and has the ability to deal with different types of people.

WORK EXPERIENCE:

Accommodation Housekeeping, Supervisor

Construction Development Company LLC August 31, 2015 – October 31, 2016

P.O Box: 8388

Doha, Qatar

Tell #: +974-********

Duties and Responsibilities:

Responsible in assisting over all camp cleanliness and sanitation.

Task to assign workers their respective duties and inspects their work to ensure that it is in conformance with the prescribe standard of cleanliness.

Investigates complaints regarding housekeeping service and equipment, and implements corrective action.

Conducts orientation and training to explain policies and work procedures; demonstrates correct and proper use and maintenance of equipment.

Oversees stock inventory to ensure adequate supplies.

Conducts facility walk through and proactively make recommendations forwarded to management, to improve service and ensure efficient operations and to confirm that cleaning duties have been carried out to high standards.

Attends staff meetings to discuss company policies and patrons complaints.

Issues supplies and equipment to workers.

Establishes standards and procedures for work of housekeeping staff.

Schedule and supervise housekeeping employees.

Point of contact for feedback from clients and employees.

Facilitates safety meetings, reports injuries and safety hazards.

Assists in camp shutdown and relocation.

Ensures that all equipment is safe to use and are good working condition.

Palace Housekeeping Supervisor

Saudi Binladin Group Operation & Maintenance December 18, 2011 to August 12, 2014

Araqa Palace

P.O Box 91377 Riyadh 11633 K.S.A

Tell # +966*********

Duties and Responsibilities:

Check and follow instructions of HK Manager/Chief housekeeper to determine the area of responsibilities and scope of work.

Plans and prepares schedule for daily housekeeping operation, janitorial and cleaning service of assigned zone or section.

Responsible for quality housekeeping and cleaning activities (external and internal) in all buildings, assigned zone or section.

Organizes, oversees and checks total work performance of staff.

Inspects exterior of the building, all entrances, terraces, and furniture for proper cleaning.

Inspects hallways, lounge, salon, office, bedrooms and interior of each building to ensure housekeeping and cleaning task are carried out well to maintain quality.

Inspects toilets, bathrooms, public restrooms and changing rooms, to guarantee cleanliness and sanitation.

Inspects linens, towels, blankets, bed cover, curtains to ensure cleanliness and recommend if replacement is needed.

Ensures correct bed make up, bath room setup and furniture arrangements in various buildings of assigned zone.

Ensures that room curtains are arranged and hung properly on curtain railings and runners are installed freely and smoothly.

Maintains supply stocks of consumable items such as facial tissues, c-fold paper, toilets papers soap, and all other necessary items.

Inspects kitchen, pantry, floor and drainage for cleanliness and sanitation.

Checks and ensures cleanliness of all kitchen utensils and equipment.

Check and ensure cleanliness, quality arrangement and setup of dining rooms, table linens, silverware, china and others.

Makes inventory of all items, arrange proper protection and store them as per requirement.

Checks maintenance need, prepare service call and follows corrective measures.

Trains staff on appropriate use of cleaning equipment, tools and chemicals and its safety precaution.

Ensures discipline, task performance, work efficiency, productivity and quality, for staff to achieve outstanding result.

Prepares forest for preventive maintenance schedule, manpower utilization plan and material needs.

Receives material supply from store, distribute to concerned building of assigned zone as per requirements and control.

Assist HK Manger/ Chief housekeeper in carrying out his duties and operational needs.

Perform all other task as assigned by HK Manager/Chief Housekeeper.

Cleaning Supervisor

The Pearl Qatar December 13, 2009 to April 30, 2011

United Development Company

P.O. Box 7256 Doha Qatar

Al Fardan Tower, Diplomatic District

Tel # +974******** / +974********

Duties and Responsibilities:

Supports the cleaning manager by planning organizing and monitor a large team of cleaning operatives.

Reports all defects of equipment, furniture and fitting, including electrical and gas appliances.

Ensures that areas are properly secured after cleaning, work is completed and that any breaches of security are reported.

Maintains good relationship with hours, matrons, college staff pupils and visitors.

Ensures a safe and hygienic work practice with high regards for safety.

Ensures adequate supplies of cleaning materials and equipment are available to staff as required.

Ensures that equipment is safe to use and in good working order.

When a staff is employed out of their normal work area, I conduct a thorough briefing on their responsibilities and makes sure that they have an understanding of the requirements. I also work alongside them, when needed.

Ensures good working practices of staff under my supervision especially where chemicals and hazardous substances are in use.

Conducts training of new and current staff in safe cleaning practices.

Monitors and encourages staff to work efficiently and achieve a high standard of work.

Checks and regularly visit all building across the site, to check if cleaning duties have been carried out to a high standard.

Check if all staffs are smartly presented and wear their respective uniform and name tags.

Create the daily staffing sheet in order to allocate work in advance.

Reports absences, sickness and any other staff issues using appropriate forms.

Point of Contact in the absence of cleaning manager to help maintain an efficient service.

Cleaning Supervisor

Delta Air Aviation School Inc. January 01, 2007 to December 09, 2009

G/F Philcox Hangar Gen. Aviation Area

Domestic Road Pasay City 1300

Tel # +632******* / +632*******

Duties and Responsibilities:

Maintains and creates a daily activity and cleaning schedule in all internal areas of the school.

Consults with the business manager and premises assistant in order to indent times with curriculum areas are unused.

Liaise with the premises assistant and business manager and review the weekly school calendar to identify lettings and school events.

Checks on a daily basis if all areas of the school are cleaned appropriately to a satisfactory standard and daily cleaning logs are completed for each work section.

Undertakes any additional cleaning duties as directed by the business manager.

Maintains cleaning staff attendance logs and timesheets for submission to the finance officer.

Works with the business manager / premises assistant, recruitment of staff.

Responsible in day-to-day personnel management of the cleaning staff and consults with the business manager on any necessary formal procedures.

Produce a weekly order form for equipment, uniform and materials to be approved by the business manager.

Investigates and maintains a working knowledge of development in cleaning equipment and materials and to identify means by which the cleaning operation might be developed.

Develops and carries out induction procedures with all new staff.

Identifies formal and informal training needs for all cleaning staff.

Provides information to the business manager for the training log.

Ensures that all health & safety procedures are followed in accordance with bucking Hampshire country council guidelines.

Where necessary, during periods of understaffing, I undertake the role of cleaning operative to ensure good service delivery.

Identifies plans and consults with the cleaning manager on areas of the college which need particular supervision.

Contributes to the supervision, training and development of the cleaning charge-hands in order to support department objectives.

Transports laundry, cleaning equipment and supplies, around the college campus and to/from local supplier/repair company.

Any other task, as directed by the manager or senior manager with in the department, commensurate with the role.

Housekeeping Supervisor

Best Westers Hollywood Hills Hotel October 02, 2002 to November 15, 2006

6141 Franklin Avenue Hollywood,

California U.S.A

Telephone # 323-***-****

Telefax # 323-***-****

Duties and Responsibilities:

Responsible for administering and coordinating housekeeping, a function in assigned sections, as well as assumes all housekeeping manager function in his absence.

Supervise all daily operations in maintaining sanitation of guest rooms, public areas and pool/health club; supervise the laundry operations; recommends and implements procedural changes and monitor inventories and expenses.

Supervise the housekeeping employees to attract, retain and motivate them, providing a safe work environment, interview, schedule, train, develop, empower, coach and counsel.

Recommends and conducts performance and salary reviews and recommend discipline and termination as appropriate.

Maintains high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.

Maintains regular attendance based on property needs and standard.

Use proper two-way radio and phone etiquette at all times when communicating with co-workers.

Inspects staff work performance with assigned section on a daily basis to ensure that all standards and productivity levels are being met and maintained.

Oversees the organized closing of the floors procedures at end of the day are followed, ensuring the room attendants’ carts are clean and restocked.

Ensures that daily records assignments are completed signed off on and turned on into housekeeping office on time.

Maintains key control system; collect all keys and assignment sheets daily at the end of each shift.

Supervises all laundry and housekeeping, holding them accountable and responsible for their work performance.

Submits proper documentation regarding poor work performance, misconduct, attendance issues and improper attire.

Ensure that all staffs take their 30-minutes meal breaks and rest periods.

Handles items for “lost and found” according to OLS standards.

Inspects all VIP rooms and report their availability to the front desk.

Supervises and inspects the daily cleaning of the guest rooms, public areas and back of the house.

Ensures compliance with accident/loss prevention programs, policies and health/sanitation standard and regulations to achieve a high level of cleanliness and guest satisfactions.

Monitors and reports expense (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality service.

Responds to guest request, concerns and problems to ensure guest satisfaction. Approves all accouters with quest and employees in an attentive, friendly, courteous and service oriented manner.

Implements emergency training and procedures to ensure appropriate protection of the hotel guest, staff and company assets.

Refers and follow up on maintenance issues, problems with engineering to protect hotel assets, ensure accident free environment for guest and employees and maintain improve guest satisfaction.

Performs special project and other responsibilities as assigned, participate in hotel committees and tasks forces assignment.

EDUCATIONAL BACKGROUND:

Tertiary : Bachelor of Science in Criminology 1985 to 1989

: Manuel L. Quezon University

Quiapo, Manila Philippines

Secondary : Lian Institute 1981 to 1985

Lian, Batangas Philippines

Primary : BagongPook Elementary School 1976 to 1981

Barangay Bagong Pook Lian, Batangas 4216

Philippines

SEMINARS ATTENDED:

IOSH Managing Safely Doha Industrial Safety Services

January 15, 22, 29, 2016

Basic First Aid with CPR Doha Industrial Safety Services

May 13, 2016

Basic Fire Fire Fighting Doha Industrial Safety Services

May 13, 2016

Use and Maintenance of FIMAP Al Bariq Cleaning Equipment WLL

(Professional line of Ride-on Scrubber Drier Cleaning Machine) June 16, 2010

Aviation Security Specialist International Transport Service (ITS) December 1, 1995

PERSONAL INFORMATION:

Birthdate : March 03, 1968

Birth Place : Lian, Batangas Philippines

Age : 48

Height : 5’8”

Weight : 175 lbs

Civil Status : Married

Religion : Roman Catholic

Language : English, Cantonese, Arabic, Spanish and Tagalog

I hereby certify that all information written above is true and correct.

Carlito T. Atienza

Applicant

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