Sales Manager
Resume:
Michael A. Cassiano
OZONE PARK NY, 11417
PHONE 718-***-**** or 646-***-****
EMAIL ********@***.***
Objective
To obtain a position in a company where my prior experience and expertise can be utilized as well as add value.
6/14 – Present-Stay at home father
Best Candle (Company closed 6/14)
66-11 Otto Road
Glendale, NY 11385
Warehouse Manager 10/87 - 6/14
Responsibilities:
Expedited order processing and packaging
In charge of Customer Accounts (i.e. billings, sales, inventory & solving problems)
Supervised mail order processing.
Oversee the backend operations of the company that all aspects are operating at there maximum effectiveness and potential
Responsible for all aspects of the daily operations of the company pertaining to warehouse and driver personnel, all equipment, and all vehicles
Scheduling of all warehouse and driver personnel.
Reviews/evaluations of all warehouse and driver personnel.
Hiring of warehouse and driver personnel.
Monitor warehouse personnel performance through daily review of picks and reports and observing work ethics pertaining to safety, quantity, and quality of work performed.
Review and record times, percentages, and quantities of pickers and loaders daily on the daily tally sheet. If any employee is not performing to the standards set for them by the company, corrective action must be taken.
Interact with office personnel on returns regarding disposition and credits.
Interact with office personnel on inventory discrepancies.
Suggest and implement cost savings ideas pertaining to warehouse and fleet operations.
Oversee pickup areas; assure products are restocked properly if customer cancelled order.
Assure vehicle fleet logbook is maintained daily. If any vehicle is in non-compliance, corrective action must be taken.
Interact with office personnel on all order entry errors by making copies of all picks and highlighting errors and stating what customer actually wanted on the pick ticket. Give copies to office manager.
Interact with sales personnel on all customer complaints, concerns, or shortages from their delivery on a daily basis. Assure sales rep is aware of any product that the customer must have because of a delivery error.
Complete special assignments and tasks in a timely manner.
Receiving inspection.
Operate electric jacks and forklifts.
Maintain sample area in warehouse.
Oversee pallet repair/sort program.
Complete shortage response from slot empties of shortage report daily by 10:00am.
Complete all daily and/or tasks pertaining to inventory inquiries (check inventory, audits, adjustments, move product, etc.)
Oversee daily truck routing - customers and pickups (backhauls).
Oversee routing new stops and customer request changes
Add routes or remove routes as necessary pending work load.
Schedule maintenance, repairs, and inspections.
Interact with mechanic.
Assure truck maintenance log books and repair sheets are done and documented properly and in a timely manner.
Assure trucks have current owner’s card, insurance card, registration sticker, and inspection sticker.
Assure truck start of shift and end of shift checklists are completed and documented properly each day.
Responsible for forecasting and managing budgets
Supervised staff of 25 employees
Coordinated the delivery of merchandise to local vendors
Successfully managed all vehicle routing trip for instate and out of state
Responsible for import/export documents
Covered for upper management in all areas during vacation/time off
Oversaw the complete loading/unloading activities
Heavy equipment forklift operator
Optimized the space utilization as well as the labor efficiency of the warehouse
Supervised the warehouse workforce
In charge of inventory control
Saw to the proper maintenance of warehouse, including vehicles and equipment.
Education:
Baruch University 1986 – 1987
Regents Diploma, Franklin K. Lane High School 1982 – 1986
Skills:
Microsoft and Excel
Fork Lift Operation
References: Furnished Upon Request
Contact this candidate