Manager Operations

Summary

Talented Operations Manager skilled in distribution, transportation, production and process control. Possesses a high

degree of integrity and an outstanding work ethic, as well as strong leadership qualities.

Highlights

Cost reduction and containment Personable

Process improvement strategies Team building

Analytical Relationship building

Accomplishments

Streamlined branch operations, resulting in an 18% reduction in operating budget

Increased output by 4% by inbound freight receiving process improvement

Reduced fuel cost by 10% by evaluating and reducing routes while maintaining on time delivery.

Increased backhaul profitability to more than $1,500,000 per year

Slashed company operating budget by $1,000,000 by eliminating third party loaders

Reduced number of outbound trailers needed by increasing trailer load cube through more efficient load techniques,

resulting in $500,000 annual savings

Experience

8/2016 – Current – Caregiver for my mother

11/2014- 8/2016 General Manager

National Express LLC. - Durham School Services – Huntsville, Al

Developed and managed annual operating budget of $11 million transportation budget

Slashed operation cost realizing $1.5 million in operational profit

Mentored, coached and trained 245 team members with a staff of 6 supervisors

Identified inefficiencies and made recommendations for process improvements

12/2013 to 10/2014 Operations Manager

Kentish Transportation Inc. - Huntsville, AL

Achieved a reduction in company operating cost by $83,000 through reducing weekly overtime hours from 95 to 7

Oversaw scheduling for day to day activities of 71 transportation employees

Evaluated operational routes and made adjustments to maximize efficiency while reducing miles driven, resulting

in cost savings of $1600 per month

7/2011 – 9/2013 Operations Manager

Steelcase, Inc. - Athens, AL

Oversaw 2 manufacturing divisions, (Distribution and Bins), 16 supervisors and 245 hourly employees, 980 million sq. ft,

facility

Slashed plant operational costs by $1,000,000 by eliminating third party trailer loaders

Reduced number of outbound trailers needed through retraining on trailer load techniques and best practices achieving

$500,000 cost savings

Achieved continuous improvement through Lean Manufacturing

12/2005 – 7/2011 Inbound Operations Supervisor

Target Corporation - Huntsville, AL

Mentored, coached and trained 55-65 hourly employees in 1.2 million sq ft facility

Increased backhaul revenue by $1.5 million per year by identifying vendors near delivery points

Analyze current processes, implement improvements for increased inbound flow and distribution, achieving a reduction of cost per by $.04per carton or $2, 080, 000 on 52 million cartons per year

Production control 2nd shift for distribution operational plan, point of contact for all departments, report back to GM

1/1992 – 1/2000 Operations Supervisor

United Parcel Service - Huntsville/Birmingham, AL

Developed center facility operational plans for 9 UPS centers

Piloted implementation and testing of GPS tracking units in the Huntsville and Birmingham markets, reducing miles

per day by 1200, saving 4% fuel consumption

Implemented audit process for International Shipments in assigned centers

Education

MASTER OF SCIENCE MAY 2011 NOVA SOUTHEASTERN UNIVERSITY

Major: Business Leadership

BACHELOR OF SCIENCE DECEMBER 2004 ATHENS STATE UNIVERSITY

Major: Management

Minor: Marketing

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