Customer Service Supply Chain
Resume:
HAROLD ALAN FORWITH
MANSFIELD OH *****
**********@*****.***
HTTP://WWW.LINKEDIN.COM/IN/HFORWITH
SKILLS:
• Buyer/ Planner/RD/MRO,RFQ,P.O,
• MRP System Job Boss and Smart SHOP.SAP APO, ERP, Oracle 11i, MAC-PAC, People Software
• Schedule and release jobs to support production plan and customer order requirements.
• Schedule baseline management, Schedule assessments using Risk Management tools
• Scheduler (Integrated Master Schedule, Integrated Master Plan
• Network Procurement & Outsourcing and Purchasing Procurement
• Microsoft Office Excel, Word, Power Point and Project
• Costing and cost /Schedule integration, Base line Report
• Trident MK6 MOD1 program.
• DOD, Negotiation,BOM, FAR/DFAR,ITAR, LTA
• Kanban
EDUCATION
• High School Diploma, Bachelor's in Business, Ohio State University,
• Six Sigma Black belt and Green belt
• Supply Chain Management,Cycle-Time Management,Inventory Management
• Lean Manufacturing, Total Quality Management, Just in Time Management
• APICS, WINS Negotiation, ISO 9000, 9100 and 13485
EXPERIENCE:
MEIJER MANSFIELD OH MARCH 2014 – PRESENT 2016
CASHIER (PART- TIME)
Provide customer service. Receive and disburse money. Answer customer questions, compute and record totals of transactions. Greet customers. Maintain clean and orderly checkout area. Process merchandise returns and exchanges. Resolve customer complaints, balance cash register.
DRAPER LABORATORY CAMBRIDGE MA FEB 2013 – MAY 2013
PRODUCTION CONTROL COORDINATOR
• CCA production status/stand-up (daily)
• Adherence to CCA deliveries and incorporation of external factory POP into deliveries schedules.
• Coordination of inspection processes thru QA task.
• Coordination of touch labor thru repair task
• Adherence to established workflows and required test and inspection process checkpoints
• Support the program via analysis of process metrics.
• Monthly inputs to task management as required by Navy contract.
• Production control/manufacturing development and driving of schedules.
• DOD program
• Coordinate schedules and communications between various elements supporting the inspection, test, rework, and repair of circuit car assemblies of the Trident MK6 MOD1 program.
Target Danvers, MA November 2012 to January 2013
Inventory/Stock Clerk
Seasonal Part-time,
Responsibilities
Answer customers' questions, Take inventory or examine merchandise, Pack customer purchases in bags or cartons, Stock shelves, Receive, open, unpack and issue sales floor merchandise and Clean display cases, shelves, and aisles
MIT LINCOLN LABORATORY LEXINGTON MA SEPT 2010 – AUG 2012
MASTER SCHEDULER MECHANICAL PRODUCTION SCHEDULE
BUYER/PLANNING:
• Develop a Master production Schedule (work center: Me-Machine) to track daily Job statuses over a rolling 2 week period, to include, matrix of machine availability, Resources, resource skill set.
• Create associated process flow map.
• Support timely and efficient completion of all network orders within the Shop floor.
• Ascertain contribution (hours) estimates for different skills required in the fabrication, assembly, and test of project devices and systems.
• Working with ME Supervisor, specific fabrication shops, schedule primary work
• Assignments based upon capacity, priority, and request date.
• Determine and track status of work in process, and Walk-in work, related problems and expected time to completion.
• Link Walk–in work to Program name and expedite jobs in process: be an advocate for engineering group customers’ schedules and costs. Standardize capacity planning, scheduling, and tracking approach; develop
• Daily status reporting capability by project and by assembly.
MASTER PRODUCTION SCHEDULE:
• Develop a Master production Schedule (work center: Me-Machine) to track daily Job statuses over a rolling 2 week period, to include, matrix of machine availability, Resources, resource skill set.
• Create associated process flow map.
• Support timely and efficient completion of all network orders within the Shop floor.
• Ascertain contribution (hours) estimates for different skills required in the fabrication, assembly, and test of project devices and systems.
• Working with ME Supervisor, specific fabrication shops, schedule primary work
• Assignments based upon capacity, priority, and request date.
• Determine and track status of work in process, and Walk-in work, related problems and expected time to completion.
• Link Walk–in work to Program name and expedite jobs in process: be an advocate for engineering group customers’ schedules and costs.
• Standardize capacity planning, scheduling, and tracking approach; develop
• Daily status reporting capability by project and by assembly
Mechanical Master Planner/Scheduler, Purchasing Supervisor:
Responsible for materials, planning, support for laboratory programs. Supervises Mechanical Fabrication Planners (4+), comprising both permanent and subcontracted personnel. Oversees Engineering requests work orders and bills of materials to determine the feasibility, cost, schedule, and material requirements for the fabrication of mechanical, related material, projects and products. Makes recommendations to the build or subcontract disposition of requests by generating requests to the centralized procurement organization for purchase. Ensures finished parts and/or material and products are expedited to fulfill the requirements of internal and external clients/ customers by tracking parts through receipt. Ensures Mechanical Planner team follows established standards, practices and procedures. Escalate late deliveries, when necessary to the Manager, Logistics and Planning.
• Reviews engineering Work Approval Requests, bills of materials, documentation for completeness, processes and requirements in order to meet delivery requests. Works any discrepancies/issues directly with engineers.
• Distributes work requests between the (4) mechanical planners based on workforce capability and familiarity of program constraints.
• Leads semi-weekly planning review meetings, to include planners, group mechanical supervisors, and project managers, in addition to engineers, if necessary, to discuss any network order issues relating to on time delivery or issues related to group business procedures. Keeps the team focused on critical path items; drive actions necessary to resolve any limiters; such as finding substitute parts, negotiating improved supplier delivery dates, etc; and participates in make/buy decisions based on appropriate criteria. Continually identifies areas for process improvement in the Total Planning Process (es).
• Tracks and reports on Network Order Late Statuses, and additionally identified Total Lead Time Order metrics.
• Supports objectives supporting forecasting of incoming work, in addition to initial Cost Estimates.
• Works closely with project engineering staff to provide fabrication engineering input cost and schedule. Attend program meetings and report on status to the program team
Macy's Saugus, MA July 2009 – Nov 2009
Cashier
Seasonal Part-time
Responsibilities
Provide Customer Service, Receive and disburse money, answer customers' questions, compute and record totals of transactions, Greet customers, Maintain clean and orderly checkout area, Process merchandise returns and exchanges, Resolve customer complaints, Balance cash register, Sell products or services, Price merchandise, Receive and disburse money, Operate a cash register,
CUSTOM MACHINE INC, WOBURN MA FEB 2001 – NOV 2008
MASTER SCHEDULER, BUYER & PLANNER:
RESPONSIBILITIES:
• Generated more than $3 million dollars in new revenue with companies such as Honeywell, GE, Triumph Group, Northrop Grumman, Raytheon and Boeing. Professional Certifications & Training: Lean Manufacturing ISO 9000, 9100 and 13485. 8 years manufacturing experience in Aerospace and Medical and Semiconductor.
• Managed the buying/planning and scheduling lifecycle process for more than 31,000 jobs in aerospace and medical contracts exceeding $25 million.
• Simultaneously juggled requirements and timelines of 600+ weekly purchase orders for the purchase of commodities in raw materials (plastics, titanium, aluminum, stainless steel, cold roll steel, copper and sheet metal, casting) and hardware products (o-rings, washers, inserts, and he coil)
• Evaluated lengthy and complex Buy Reports and Release Forecasts, generate Travelers, buy and expedite materials, and manage key logistical necessities before releasing final jobs to the floor every week.
• Orchestrated customer service relations for 40+ clients while managing day-to-day business requirements for 200+ outside processors and vendors.
• Review and approve invoices as required and when necessary provide reconciliations between supplier and accounting to resolve A/P issues.
• Completed Request for Quotes and Proposals Far/ DFAR Materials
• MRP System Job Boss and Smart SHOP.SAP, ERP, Oracle 11
• Negotiation Long Term Agreement with Supplier
• Network Procurement & Outsourcing and Purchasing Procurement
• Experience in Microsoft Office Excel and Power Point and Project
• Bill Of Material
• Production Expediter monitoring the flow of materials, components and tooling for departments.
• Analyze key intermediate milestones and metrics
• Accountable for outstanding customer service to all external and internal customers
• Develops and maintains effective internal and external relationships through effective and timely communication
• Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
MASTER SCHEDULER:
Evaluate daily MRP (materials requirement plan) to determine material supply needs and take the appropriate actions to meet those needs while keeping overall inventory investment at or below targets.Coordinate material requirements with Marketing Services, Scheduling, Production, Sales and Marketing to support short and long term forecast.
• Generate, adjust and expedite purchase orders for assigned commodities insuring inventory levels are aligned with production schedule requirements.
• Follow up on purchases to insure on time delivery.
• Monitor items being received, issued and returned to dry storage to insure inventory accuracy.
• Make sound purchasing decisions that avoid price variances, minimize inventory levels and maximize turns.
• Manage aged and excess inventory of assigned commodities. Work with Sales and Marketing to stay within inventory guidelines.
• Source, evaluate and recommend new suppliers and materials that help generate cost savings or reduce usage.
• Maintain data integrity for assigned commodities as defined by company and department guidelines.
• Establish and maintain active relationships with suppliers.
• Monitor the service and quality of product received in support of company goals and objectives.
• Resolve supplier performance issues on a timely basis to the satisfaction of Sales, Marketing, Quality Assurance and Manufacturing.
• Rate and participate in the semi-annual performance evaluation of assigned suppliers.
• Stay current on market conditions that could affect price or availability of purchased items.
• Work with suppliers to insure the latest order processing procedures and technology are being used.
• Support Purchasing and Materials Planning Manager as required.
• Every employee is expected at all times to contribute to a positive working environment and demonstrate behavior and actions consistent with the High Liner Code of Conduct.
• Scheduler (Integrated Master Schedule, Integrated Master Plan, Microsoft Project
Kohl's Danvers, MA Mar 2006 to Nov 2008
Merchandiser
Seasonal Part-time,
Plan commercial displays, Place prices and descriptive signs, Change or rotate window displays, Develop ideas or plans for merchandise displays, Construct or assemble displays and Collaborate with others to obtain products
HONEYWELL AEROSPACE, ROCKY MOUNT, NC
MAY 1995 – JAN 2001
BUYER/PLANNER/CONTRACT ADMINISTRATION SUPPLY CHAIN PLANNER
RESPONSIBILITIES:
• $6 million cost savings initiative for a top Fortune 100 customer
• Professional Certifications & Training: Six Sigma, Black belt, Supply Chain Management, Cycle-Time Management, Inventory Management, Total Quality Management, Just in Time Management, APICS, WINS Negotiation
• Purchased more than $20 million per year in commodities involving torque motors, resolvers, valves, connectors, harnesses, castings, gears, cam plates, shaft assemblies, brackets, hardware, IC Bar stock, 303 steel, 304, cold roll steel.
• Promoted increased efficiencies in forecast production scheduling. Reduced critical lead times by collaborating with vendors. Worked onsite with various vendors as a Field Representative to help set up cells, reduce critical lead times, and become more efficient in terms of overall forecast production scheduling.
• RFQ (request for Quotation and Request for proposal)
• Negotiation Long Term Agreement with supplier.
• Interfaced and collaborated with suppliers and department managers in strategic production meetings to guarantee accurate and timely deliveries.
• Handled shortage reports involving more than 20 vendors and 10,000 different part numbers
• Spearheaded the transitioning of aerospace jobs to alternative vendors when current manufactures were not meeting service expectations, delivery schedules, and quality of goods manufactured.
• Team leader in commodities, Supervised 10 people
• Supply Chain/Sourcing including negotiation of pricing and contracts
• Inventory Management: Inventory reporting, inventory parameters, reduction and (OTB) Open to Buy percentage measurements, revaluation, Product Life Cycle management,
• Reduced critical lead times by collaborating with vendors. Worked onsite with various vendors as a Field Representative to help set up cells, reduce critical lead times, and become more efficient in terms of overall forecast production scheduling.
• Developing production plans using Oracle MRP
• Develop inventory strategy and assess financial impact for new product launches, life cycle implementation strategies, and major manufacturing or specification changes.
PRODUCTION PLANNER /SUPPLY CHAIN PLANNER
• Analyzed and controlled material inventory for final integration, to include all assemblies and sub-assemblies
• WIP inventory management, configuration management, ECO implementation and delivery schedules
• Released and controlled assemblies via work orders to the shop control floor in a Cell Environment
• Expedited shortages in order to maintain/reduce Cycle-time to support the Manufacturing Build Plan
• Interfaced with Materials, Master Scheduling, Engineering and Customer Service
• Production Planner, schedules, coordinates, and monitors final approval of products through the complete production cycle.
• Interfaced and collaborated with suppliers and department managers in strategic production meetings to guarantee accurate and timely deliveries.
• Production expediter to monitor the flow of materials, components, tooling, and paperwork between departments to conform to production schedules
• Primary or backup Core Team Member for Supply Chain on New Product Development Team
• Plan and execute procurement of finished goods from manufacturers and suppliers
• Maintain strong working relationships and communications directly with the manufacturers and suppliers to confirm production/shipping schedules and monitor open purchase orders for all orders to ensure on-time deliveries
• Maintain, monitor MRP reports; revise essential system planning data to ensure Oracle system is effectively planning future requirements
• Participate and contribute to monthly Sales and Operations Planning process
CONTRACT ADMINISTRATION:
• Reviewing customer file/documentation for accuracy & completeness prior to requesting and drafting the appropriate contract(s)
• Receiving and validating appropriate documentation relating to Honeywell client contracts
• Preparing and submitting templates in order for party to be set up to enable the request and creation of documents.
• Completing document process by ensuring delivery to the client, receiving signed/returned documents, as well as subsequent review for accuracy and completeness
• Creating all Honeywell internal corporate documents which entail timely review of back up information for completeness and accuracy, researching legal files, and verification of various deal components.
• Entering all appropriate contract data into Honeywell and updating other systems as necessary
• Creating, maintaining and distributing reports relating to assigned contracts
• Participating in the development and implementation of a new contract database when appropriate.
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