William Vawter

**** ******* *****

Audubon, PA **403

610-***-**** (cell)

acyx7t@r.postjobfree.com

OVERVIEW

Seasoned IT professional with over 20 years of experience across numerous industries, including pharmaceutical, telecommunication, and manufacturing. Brings leadership experience in administrating and maintaining multiple operating systems. A demonstrated proficiency in bringing projects in on time. Strong customer relations and problem solving skills.

PROFESSIONAL EXPERIENCE

IT Project Manager

Johnson & Johnson

Oct 2014 – Dec 2016

Hands-on project lead responsible for managing infrastructure projects including a migration to Office 365, campus wireless installation, and the corporate security camera system. Additional responsibilities included:

Outlook 365 administrator

Salesforce.com administrator

Upgraded all network printers to a single vendor

Deployed iPads and administered

Desktop Support

The Jones Group

Dec 2012 – Sep 2014

Designed and maintained remote kiosk system for warehouse distribution

Managed Print Server, Canon Network printers, mailboxes and Share Scan support

Desk side support for entire campus, five buildings, 500+ users

Lead technician on migration from Windows XP to Windows 7 corporate wide project.

IT Project Manager (Jones of New York)

MTM, Inc., Wilmington, DE

Aug 2005 - Dec 2012

Performed project management and technical lead duties for Desktop Replacement Project

Managed Configuration Center

Deployed over 3000 desktop computers

Deployed over 1500 laptops

Skilled at creating desktop and laptop images using standard building methodology

Configured and deployed equipment, tracked shipments, and provided inventory control

Performed remote troubleshooting and installation of software.

System administrator May 2002 – May 2005

EDS – USAirways / American Airlines Accounts

Manage projects onsite and remote

oProject management, desktop replacement for Philadelphia airport – over 500 PCs

oManaged project where Check In Kiosks were deployed to over 30 airports

oOversaw start up of new International Terminal equipment installation

Support over 30 airports in the North Eastern United States for USAirways and American Airlines

Install fiber hubs, cables, canaries and troubleshooting of single and duel mode fiber

Entrusted with emergency onsite service for multiple airports

Perform installation and decommission of Cisco switches and routers

Inventory control

System administrator Feb. 1999 – May 2002

EDS - Worldcom Account

Administered and maintained networks at eight separate office locations containing multiple operating systems including Microsoft NT, Win 98, Windows 2000, Windows XP

Migrated all users to new laptop equipment ahead of schedule and without incident

Coordinated and implemented the installation of networks, cabling, printing, workstations, laptops and training at new office sites

Brought old office infrastructure up to current standards

Performed regular upgrades to all users and serves at eight office locations

Programmed Cisco routers and switches, Cabletron switches as needed

Held regular training sessions in a classroom setting

Tracked and updated tickets that were opened for user issues

System administrator April 1998 - Feb. 1999

MCI Systemhouse, Bala Cynwyd, PA

Administered and maintained networks at six separate office locations

Supervised and mentored new employees in IT department

Coordinated, configured and deployed office automation project at all supervised offices

Troubleshoot enduser problems on various hardware platforms, operating systems and over thirty five different applications, static and web basedAllocated Static IP addresses for network devices at all offices

Proficient at building network, data and phone cable

Network Administrator May 1994 - April 1998

MCI Communications, Bala Cynwyd, PA

Managed IT department of four

Responsible for installation, support, troubleshooting and repair of O/S and hardware

Supervised corporate beta test site for all new software and network initiatives

Migrated multiple offices from an OS/2 network to Microsoft NT platform

Headed a full office automation and mobilization project

Network Technician Sept. 1991 - April 1994

MicroAge of Exton, Exton, PA

Novell Netware installation on new customer networks

Maintained network operating systems for companies largest customers

Network Technician Feb. 1990 - Spet. 1991

Forte Systems- Rhone Poulanc Rorer Pharmaceuticals account

Coordinated corporate move of 2,500 desktops and network devices to new facility

Performed PC and network break-fix, maintenance and upgrades

Network / Computer Technician Jan. 1989 - Feb. 1990

System and Service Professionals- Smith Kline Pharmaceuticals account

Oversaw corporate move of 5,000 desktops and network devices to new office building

Asset disposal of thousands of pieces of antiquated desktop equipment

EDUCATION

Major: Computer Hardware

Control Data Corp

Philadelphia, PA

Electrical Engineering

Montgomery Co. Community College

Blue Bell, PA

Certified Novell Engineer (CNE)

TECHNICAL EXPERIENCE

Operating Systems

Windows 7, Microsoft Office 365 - Office 2003/2007/2010

Administration

Office 365, Salesforce.com, Active Directory

Tools

SCCM Reports, Internet Explorer, Firefox, VPN, PAL, Remedy, Service Desk Express, Entrust PKI, PGP, Norton, Sabre, Ghost Server, Dame Ware Remote

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