Project Manager Office
Resume:
William Vawter
Audubon, PA **403
610-***-**** (cell)
*************@*******.***
OVERVIEW
Seasoned IT professional with over 20 years of experience across numerous industries, including pharmaceutical, telecommunication, and manufacturing. Brings leadership experience in administrating and maintaining multiple operating systems. A demonstrated proficiency in bringing projects in on time. Strong customer relations and problem solving skills.
PROFESSIONAL EXPERIENCE
IT Project Manager
Johnson & Johnson
Oct 2014 – Dec 2016
Hands-on project lead responsible for managing infrastructure projects including a migration to Office 365, campus wireless installation, and the corporate security camera system. Additional responsibilities included:
Outlook 365 administrator
Salesforce.com administrator
Upgraded all network printers to a single vendor
Deployed iPads and administered
Desktop Support
The Jones Group
Dec 2012 – Sep 2014
Designed and maintained remote kiosk system for warehouse distribution
Managed Print Server, Canon Network printers, mailboxes and Share Scan support
Desk side support for entire campus, five buildings, 500+ users
Lead technician on migration from Windows XP to Windows 7 corporate wide project.
IT Project Manager (Jones of New York)
MTM, Inc., Wilmington, DE
Aug 2005 - Dec 2012
Performed project management and technical lead duties for Desktop Replacement Project
Managed Configuration Center
Deployed over 3000 desktop computers
Deployed over 1500 laptops
Skilled at creating desktop and laptop images using standard building methodology
Configured and deployed equipment, tracked shipments, and provided inventory control
Performed remote troubleshooting and installation of software.
System administrator May 2002 – May 2005
EDS – USAirways / American Airlines Accounts
Manage projects onsite and remote
oProject management, desktop replacement for Philadelphia airport – over 500 PCs
oManaged project where Check In Kiosks were deployed to over 30 airports
oOversaw start up of new International Terminal equipment installation
Support over 30 airports in the North Eastern United States for USAirways and American Airlines
Install fiber hubs, cables, canaries and troubleshooting of single and duel mode fiber
Entrusted with emergency onsite service for multiple airports
Perform installation and decommission of Cisco switches and routers
Inventory control
System administrator Feb. 1999 – May 2002
EDS - Worldcom Account
Administered and maintained networks at eight separate office locations containing multiple operating systems including Microsoft NT, Win 98, Windows 2000, Windows XP
Migrated all users to new laptop equipment ahead of schedule and without incident
Coordinated and implemented the installation of networks, cabling, printing, workstations, laptops and training at new office sites
Brought old office infrastructure up to current standards
Performed regular upgrades to all users and serves at eight office locations
Programmed Cisco routers and switches, Cabletron switches as needed
Held regular training sessions in a classroom setting
Tracked and updated tickets that were opened for user issues
System administrator April 1998 - Feb. 1999
MCI Systemhouse, Bala Cynwyd, PA
Administered and maintained networks at six separate office locations
Supervised and mentored new employees in IT department
Coordinated, configured and deployed office automation project at all supervised offices
Troubleshoot enduser problems on various hardware platforms, operating systems and over thirty five different applications, static and web basedAllocated Static IP addresses for network devices at all offices
Proficient at building network, data and phone cable
Network Administrator May 1994 - April 1998
MCI Communications, Bala Cynwyd, PA
Managed IT department of four
Responsible for installation, support, troubleshooting and repair of O/S and hardware
Supervised corporate beta test site for all new software and network initiatives
Migrated multiple offices from an OS/2 network to Microsoft NT platform
Headed a full office automation and mobilization project
Network Technician Sept. 1991 - April 1994
MicroAge of Exton, Exton, PA
Novell Netware installation on new customer networks
Maintained network operating systems for companies largest customers
Network Technician Feb. 1990 - Spet. 1991
Forte Systems- Rhone Poulanc Rorer Pharmaceuticals account
Coordinated corporate move of 2,500 desktops and network devices to new facility
Performed PC and network break-fix, maintenance and upgrades
Network / Computer Technician Jan. 1989 - Feb. 1990
System and Service Professionals- Smith Kline Pharmaceuticals account
Oversaw corporate move of 5,000 desktops and network devices to new office building
Asset disposal of thousands of pieces of antiquated desktop equipment
EDUCATION
Major: Computer Hardware
Control Data Corp
Philadelphia, PA
Electrical Engineering
Montgomery Co. Community College
Blue Bell, PA
Certified Novell Engineer (CNE)
TECHNICAL EXPERIENCE
Operating Systems
Windows 7, Microsoft Office 365 - Office 2003/2007/2010
Administration
Office 365, Salesforce.com, Active Directory
Tools
SCCM Reports, Internet Explorer, Firefox, VPN, PAL, Remedy, Service Desk Express, Entrust PKI, PGP, Norton, Sabre, Ghost Server, Dame Ware Remote
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