Insurance/ Customer Service / Sales

Summary of Qualifications:

More than ** years of successful experience in general office administration and customer service.

Organized, reliable, and hardworking.

Proficient in Microsoft Office, Outlook, Act 4.0, and Seagate Crystal Report Writer.

Related Experience:

08/08 – 01/17 Wal-Mart Merchandise Receiving Coordinator / CSR / Cashier / Sales

Ensure sales through excellent Customer service.

Monitor inventory in order to keep the sale’s floor stocked and the merchandise properly ticketed

Direct and train newly hired employees.

Key Achievement: Increased sales by utilizing opportunities to cross sell merchandise between departments.

07/00 – 09/03 Uni-Ter Underwriting Management Corporation Underwriting Coordinator/CSR

Processed new and renewal submissions.

Prepared quotes, processed endorsements and issued new and renewal policies and binders.

Underwrote smaller clients using rate sheet generated by Uni-Ter Underwriting Management Corporation.

Key Achievement: Streamlined the preliminary application process and saved the company over $40,000.

09/98 – 07/00 The Northern Group, Inc. Receptionist/Marketing Assistant/CSR

Greeted customers, answered phones and assisted other departments as needed.

Provided administrative support for the Marketing Vice President.

Maintained confidential records as well as the customer database and created reports.

Key Achievement: Promoted from receptionist to Marketing Assistant.

License:

GA Property & Casualty License #612689 (Pending)

Education:

Georgia Gwinnett College – Bachelors of Business Administration

Other Experience:

03/06 – 03/08 Legacy Academy Lead Preschool Teacher

Planned and led activities for parents and students in accordance with the preschool’s curriculum objectives.

Created monthly newsletters and discussed student development with parents.

Key Achievement: Encouraged children and parents to achieve their milestones by nourishing them with positive reinforcement.

01/04 – 02/06 Home Daycare Childcare Provider

Created daily lesson plans and ensured children supervision all times.

Provided a nourishing and creative learning environment for children to flourish.

Key Achievement: Provided children with the necessary tools to excel in Kindergarten and 1st Grade.

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