MARK HAYS
*** ***** ***** **** *******, Florida *4677
Home: 813-***-**** Cell: 813-***-****
*****@********.**.***
CAREER FOCUS
Driven, results oriented sales executive who excels in building business, generating high sales volume & maintaining profitable client relations.
SUMMARY OF SKILLS
* Proven Sales track record * Skilled at customer needs assessment/ satisfaction
* Goal- oriented * Territory sales experience
* Internet/computer savvy * Adapts easily to changing products/environments
* Account management experience * Seasoned professional at prospecting/cold calling
* Excellent communication skills * Accomplished at relationship selling
ACCOMPLISHMENTS
Over 20 years of outside sales experience with bright house networks.
Sold Historic Safety Harbor Resort & Spa all bright house networks hospitality services.
Directed 30 field sales people servicing Pinellas County cable television.
Nominated as supervisor of the year. Received numerous Employee of the quarter awards.
Recognized as top seller in outside sales throughout period as team leader.
Purchased & managed sports memorabilia /collectables retail business, increasing sales
volume by 200%. Sold business for high return on investment.
Created Personal training business called Perfect Parts. Helped clients achieve & maintain health and fitness goals.
PROFESSIONAL EXPERIENCE
BRIGHT HOUSE NETWORKS HOSPITALITY, Saint Petersburg Fl. (12-2013 to 8-2016)
Account executive
Solution selling bright house networks services which include: HD video, dedicated internet access, enterprise trunking, hosted voice, high speed internet, managed internet security and managed WiFi to the hospitality vertical.
Meeting with top level executives of hotel and resorts to consult with guest services.
Daily prospecting and canvassing assigned territory to solicit potential customers
Communicating & developing excellent rapport with customers while evaluating existing & future product needs.
BRIGHT HOUSE NETWORKS, Clearwater FL. (3-2012 to 12-2013)
Direct sales Representative
Selling Bright House network services which include video, business trunking, business phone, high speed internet home security and automation systems.
Performing daily cold calling and home security consultation.
Canvassing assigned territory to solicit potential customers.
Communicating & developing excellent rapport with customers while evaluating existing & future product needs.
BRIGHT HOUSE NETWORKS BUSINESS SOLUTIONS, Saint Petersburg, FL.
Commercial Sales Representative (8-2007 to 3-2012)
Represented Bright House Business Solutions at shows & events.
Identified prospective clients through cold calling & contact database using closetabs.
Met with company reps to identify service needs, negotiate sales & ensure satisfactory implementation.
Sold/upgraded business customers to digital phone, high speed data, video, Wi-Fi Hotspots
on-site tech support.
Created & uploaded contracts. Booked new sales & upgrades in ACSR.
ADT SECURITY SERVICES, Tampa, Florida (6-2007 to 8/2007)
Commercial Outside Sales Executive
Consulted with business customers to design security and video surveillance systems.
Performed daily cold calling & identified prospects using creative lead generating techniques.
Sold breadth of ADT security products.
Premier Pools & Spa’s, Oakley, Ca. (1/2007 to 6/2007)
Sales Consultant & Designer
Consulted with prospective customers to design custom high end pools.
Followed up throughout the construction phase to ensure quality & customer satisfaction.
Implemented new marketing strategies to acquire new customers.
BRIGHT HOUSE NETWORKS BUSINESS SOLUTIONS (1-2001 TO 1-2007)
Commercial Sales specialist
Marketed and sold high speed data and video to commercial accounts.
Identified prospective clients & met with company reps to access service needs.
Performed daily cold calling.
TIME WARNER CABLE DIVISION, Clearwater, Florida (12-97 to 1-2001)
Team Leader
Directed 30 field personnel servicing Pinellas County cable television & high speed data for residential accounts.
Recognized as Top Salesperson in outside sales through out all 5yrs. as team leader.
Nominated as supervisor of the year & received employee of the month Quarter awards.
Cold called customers daily as part of GTE take back team switching back from GTE Americast.
TIME WARNER CABLE DIVISION, Tampa, Florida (3-96 to 12-97)
Direct Sales Representative
Sold & Installed cable T.V. in assigned territory.
Performed daily cold calling & auditing of apartment & residential customers.Developed relationships with property managers to best serve new tenants.
PERFECT PARTS, Gaithersburg MD. (1-87 to 3-96)
Owner/Personal Trainer/Nutrition Consultant
Successfully marketed services to fitness centers & private individuals in a tri-state region. (Maryland, Virginia and Washington DC.)
Performed fitness evaluations, designed & conducted fitness programs and provided nutritional counseling.
Helped clients achieve and maintain fitness goals.
CABLE T.V. MONTGOMERY, Rockville MD. (9-95 to 2-96)
Outside Sales Representative
Sold cable T.V. to residential customers by cold calling in assigned territory.
OLD TOWNE SPORTS CARDS, Rockville MD. (9-92 to 1995)
Owner/Operator
Purchased & Managed sports memorabilia/collectibles retail business.
Directed all advertising, sales, promotion, purchasing and inventory.
Increased sales volume by 200% and sold business for high return on investment.
FITNESS STORE, Rockville, MD.
Sales/Representative/Exercise Consultant
Supervised store operations.
Consulted with clients regarding nutrition, fitness & exercise.
EDUCATION
University of Maryland, College Park, MD. (1986)
B.S. Kinesiology
B.S. Nutrition
CERTIFICATIONS
Burglar and Fire Alarm System License