Human Resource Resources
Resume:
TRACY L SURDYK, PHR, SHRM-CP, HRM
**** **** ****** * ** Petersburg, FL 33713
******.*****@*****.***
Summary Of Qualifications
•Extensive experience as an accomplished Human Resource Generalist in a leadership role
•In-depth knowledge and practice in State and Federal law and regulations
•Successful Worker's Compensation programs
•In-service and leadership training for supervisory and line staff employees.
•Recruitment & Retention programs. Employee Recognition systems.
•Recruitment - using creative techniques and successful outcomes.
•Benefit administration.
•Corporate Compliance
•Risk Management
•Positive vendor relationships.
•Motivational; positive, and team oriented.
Professional Experience
Director of Cultural Initiatives 7/2016-12/2016
Grace Healthcare - Jacaranda Manor
St. Petersburg, FL
Jacaranda Manor -a psych/behavioral skilled nursing facility.
•Established community involvement and family programs to improve facility relationship.
•Became certified in Healthcare Risk Management
•Collaborated with Risk Management and Social Services; developed systems to reduce risk and litigation claims (employee, family, and residents.)
•Reinforced staff team approach attitude with positive results and decrease in new hire turnover.
Director of Human Resources 1/2012-4/2016
Grace Healthcare
Chattanooga, TN
Healthcare Management Company
•Served as a Business Partner to Operations by providing support to Regional Team members on human resource matters.
•Provided Human Resource support for 44 facilities in 9 states (5,000+ employees)
•Worked as the Director of Human Resources and Regional Human Resource Director.
•Developed and implemented Human Resource, Worker's Compensation and Orientation policies and procedures.
•Created training, recruitment/retention, and employee recognition programs - reduced companywide turnover from 60% to 34%.
•Revamped Applicant tracking and selection tool to increase applicant flow and access to qualified individuals.
•Provided recruitment assistance for all facilities.
•Managed benefit and worker's compensation programs.
•I had 3 direct reports; Regional HR, Human Resource Generalist, and Human Resource Coordinator.
•I was kept at the Corporate office until June 30, 2016 to train my replacement and prepare for my new position at Jacaranda.
Regional Human Resource Director 1/2009-12/2011
Grace Healthcare
Chattanooga, TN
Healthcare Management Company
•Provided direct support for 20 facilities in 5 states in Human Resource functions, recruitment, retention, employee relations, investigations, compensation, training, and union negotiations.
Director of Human Resources 1/2005-1/2009
Senior Health Management
St Petersburg, FL
Healthcare Management Company
•Provided Human Resource support for 59 facilities in 3 states. (3,500+ employees)
•Responsible for union negotiations (U.F.C.W and S.E.I.U), worked through grievances with positive results- zero arbitration's.
•Responsible for all employee relations matters; served as the Compliance Officer.
•Resolved all compliance hot line calls.
•Benefit administration, Worker's Compensation programs and 401(k) Plan Administrator.
Director of Human Resources/Chairman Safety Committee 1/2000-1/2005
Westminster Services, Suncoast Manor
St Petersburg, FL
Continuing Care Retirement Community
•Responsible for Human Resource Department duties; employee relations, orientation, on-boarding, recruitment, benefit administration, worker's compensation, and compensation.
•Served as the Assisted Living Administrator for 40 bed AL from 2001-2002 along with my Human Resources duties.
•Developed and implemented annual Emergency Management Plan.
•Assisted SNF and AL with successful AHCA surveys. Human Resource Department was tag-free.
Education and Certifications
St Petersburg College
Associate of Arts degree Business Administration
University of South Florida
Bachelor of Arts Business Administration Program
Walden University
Bachelor of Science Human Resource Management - currently enrolled
Associations:
•SHRM (Society for Human Resources Management)
Certifications
PHR, SHRM-CP and Healthcare Risk Management
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