Manager Project

SAIRAM CHANDRASEKHAR, PMP, CSM

+1-346-***-**** ******.*************@*****.*** www.linkedin.com/in/sairamc

TECHNICAL PROJECT / PROGRAM MANAGER

Results-driven Technical Project / Program Manager with experience managing global delivery of projects in the financial services and manufacturing industry.

Demonstrated leadership delivering multi-year projects with budgets of $1mil to $6mil; dispersed teams of 10 to 25+; 6 months to 3 years strategic initiatives within approved scope, schedule, quality and resources constraints.

Areas of work

IT Strategy and Planning

Project/Program Management

Business Analysis

Budgeting and Forecasting

Offshore Development

Vendor Management

Enterprise Web Development

Risk Management and Mitigation

Systems Development / Analysis

Quality Management

Software Development Life Cycle

Executive Presentations

Requirements Gathering

Team Development

Stakeholder Relations

PROFESSIONAL / TECHNICAL CERTIFICATES

PMI Certified Project Management Professional, PMP®

Certified Scrum Master, Scrum Alliance®

Oracle Certified Web Component Developer for Java

IBM Certified Database Administrator - DB2 UDB V8.1 for Linux, UNIX and Windows

Oracle Certified Programmer for Java

IBM Certified Database Associate - DB2 Universal Database V8.1 Family Fundamentals

PROFESSIONAL EXPERIENCE

Quadrant 4 System Corp, Rolling Meadows, IL (2015 – Present)

Technical Project Manager / Program Manager, JELD-WEN, Inc., Medford, OR

Project: Retail Catalog Automation (Paradigm & M2O)

Managed budget in excess of $3 million for global development and launch of retail catalog automation program that helped client generate higher sales figures, reduce EDI (electronic data interchange) errors and increased catalog performance.

End to end project management involving all aspects of project delivery with a team of 20 engineers.

Increased team productivity by 15% resulting in delivery outcome capacity.

Project team delivered two complex catalogs in 4 months setting a record.

~963K net increase in sales for the business in 10 months compared to preceding year.

Proactive project management helped retailer store testing certify catalogs at 1st attempt.

Identified high risk factors which helped alleviate unit pricing and EDI errors from 22% to 2% and increase catalog performance by 25%.

Using SQL, developed an ETL utility to merge and streamline databases with over 200 tables and >3 million rows of table records.

“Jump in” on issues not making traction – call meetings, track actions items and move issues to resolution.

Provide updates with status and issue coordination activities to management weekly/monthly and as required.

IBM India Pvt. Ltd., Bangalore, India (2011 – 2015)

Technical Project / Program Manager, The American Express Company, Phoenix, AZ

Project: Information Architecture & Services

Project/Portfolio manager on multiple engagements under Integration, Architecture and Services group for a $3.5 million multi-year SOW contract for developing highly reliable, low-cost, high-speed messaging solutions for the middleware domain.

Planning / forecasting as well as program management for all projects under the IA&S department. Managed team of 15+ resources.

Collaborated with technical experts and primary vendor (Solace Systems) to develop Proof of Concept (POC) to compare SOLACE with IBM MQ highlighting differences in product capability, pricing, product offerings that eventually leading the sunset of IBM MQ products saving the enterprise on server license costs (OS and Software), network, power, operational manpower costs.

Determined ~$100K in server re-engineering saves for the department in SAN server/licensing costs.

As a Portfolio Manager, I did project planning, resource allocation and monitoring, estimating/budget management and customer relationship management on extended IBM contracts.

Worked with product owners to detail user stories for the development team from high level requirements provided by stakeholders and delivered projects on time and within the agreed acceptance criteria in an agile environment.

IBM India Pvt. Ltd, Bangalore, India (2010 – 2011)

Project Manager, The American Express Company, Phoenix, AZ

Project: Global Merchant Services (GMS)

American Express Selects® provides a wide range of special offers exclusively for card members based on region to find offers from around the globe related to travel, dining, shopping, and entertainment along with integration of offers availability via Facebook and Twitter.

Custom Web Development: Led rollout of robust and scalable web based tool for offers delivery for AmEx on behalf of its merchants across the globe. Project was developed using Java, XML, Spring, Akamai Dynamic Site Accelerator for faster content of offers.

Providing issue management support for internal Amex card customers in resolution of offers delivery.

Ensure work is performed according to department guidelines and standard operating procedures with accuracy, responsiveness and customer satisfaction of web offers.

Assisting with the collection and entry of offers data into Microsoft SharePoint system eventually leading to an automated workflow based solution for managing offers content.

Led global meetings via WebEx; facilitated cross-functional, international collaboration; handled financials; conducted process improvement analysis; risk management; developed process solutions for teams using JIRA; achieved consensus through dialogue; kept stakeholders with weekly/monthly status snapshot.

Result: Completed project one month ahead of schedule with client acclaim.

IBM India Pvt. Ltd, Phoenix, AZ (2006 – 2010)

Java Project / Technical Team Lead, The American Express Company, Phoenix, AZ

Project: Global Remit Phase II

Led a team of 6 engineers for the rollout of Remit Phase II – Direct Debit project for AmEx to support infrastructure for global, standardized commercial card direct debit payments. Project was developed using Java, Spring, WebSphere Application Server.

Plan and collaborate work with team members and ensuring effective communication in keeping development team, management and client stakeholders informed of all issues arising out of the project.

Represent the team at weekly senior level management meetings.

Collaborate with product owner to prioritize product backlog to meet the expectations of stake holders.

Prioritize and delegating work to the offshore team and ensuring its completion adhering to the quality guidelines, schedule and budget.

Collaborate work efforts with third-party subcontractors and technology partners.

IBM India Pvt. Ltd, Bangalore, India (2003 – 2006)

Java Software Engineer, IBM Corporation, USA

Project: Business Transformation

Designed and developed a Java / DB2 based MVC framework and a web based CMS which allows web applications to be built without coding HTML, and business rules to be coded using simplified server side JavaScript.

Designed and developed an integrated suite of Lotus Notes applications which provided end to end life cycle management of software assets.

As a key member of the project team, I was part of the design and implementation of a web based custom workflow system called Workflow Application Framework (WAF) using Java, Servlets, and JavaScript that provided business units and value chains to identify, develop and deploy business solutions to transform IBM’s business processes, Information Technology and infrastructure assets.

Handled IPP (IT Funding Requests) module independently in delivering solution to IBM Global Services US.

ADDITIONAL SKILLS

Project Management Tools: MS Project, CA Clarity PPM, MS Office

Software Methodology/Tools: Agile (Scrum), Waterfall, JIRA, Microsoft TFS, Rally

Languages: Core Java, Java EE, JavaScript, HTML, SQL

Standards & Frameworks: Spring, Servlets, XML, JSON, RESTful

Web/Application Servers: Apache Tomcat, IBM WebSphere Application Server

RDBMS: DB2 10.1, MSSQL 2012

Utility Tools: git, HP ALM/QC, MS SharePoint, Jenkins, AJAX, Maven, node.js

EDUCATION

Masters in Computer Applications, Madurai Kamaraj University, India, 2005

Technical Diploma (Advanced Computing), CDAC-Ministry of IT (Govt. of India), Ahmedabad, 2000

BSc. (Chemistry), M.G.Science Institute, Ahmedabad, India, 1999

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