Customer Service

La’Tanya Zenon

*** ******** ***** **., *** ****

Houston TX 77073

Email Address: ********@*****.*** Contact Phone No.: 832-***-**** (Cellular)

TARGETED POSITIONS:

Administrative or Customer Service Representative

PROFESSIONAL SUMMARY CORE COMPETENCIES

Administrative, Management:

Adaptability, Attention to Assigned Allocation Excellent Organization Skills

Coordinated Competing Priorities Read and Routed Incoming Mail

Computer Skills:

Windows NT, Windows XP Windows ME, Windows 2000 Microsoft Office 2000 Microsoft Office XP

Microsoft Office 1997

Internet Explorer, MS Excel, MS Word PowerPoint, Turbo Tax

Quicken, QuickBooks Pro

Skills Sets:

Acquired Work Specific Knowledge-based Skills re Training/Expertise

Coordinates and Performed Tasks Relative to Specific Duties

Multi-tasker Team Player

Contributed Systematic Workflow Activities in order to streamline Efficiencies for Effective Results

CAREER DEVELOPMENT

Permanent Employment

Razzoo's – Houston, TX 03/2016 – Current

Waitress

Responsibilities:

Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages

Check with customers to ensure that they are enjoying their meals and take action to correct any problems

Escort customers to their tables

Explain how various menu items are prepared, describing ingredients and cooking methods.

Inform customers of daily specials

Prepare checks that itemize and total meal costs and sales taxes

Present menus to patrons and answer questions about menu items, making recommendations upon request

Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.

Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required

Stock service areas with supplies such as coffee, food, tableware, and linens

TABC Certified

La’Tanya Zenon - Resume

Career Development - Permanent Employment – Cont’d:

Set Em Free Bail Bonds - Houston, TX 09/2014 - 07/2015 Bonding Agent

Responsibilities:

Prepared and generate all required bond documents

Entered clients information into bail system

Presented bond documents to the various facilities so clients could be released

Took payments and provided receipts

Ensured payments were documented properly

Maintained clients records

Joe’s Crab Shack - Houston, TX 09/2010 – 08/2014 Waitress/ Bartender

Responsibilities:

Greeted customers and assisted them with placing their orders

Ensured all customers’ needs were addressed while serving as their waitress

Practiced proper cash handling procedures while taking and processing payments for customers

Cleaned and made sure tables were ready for guess at all times

Maintained inventory in the bar through POS system

Almeda Dental Group - Houston, TX 04/2007 – 02/2010 Dental Assistant

Responsibilities:

Completed X-rays

Assisted Dentist with completing patients exams

Entered required patient information in Microsoft database

Prepared and set up equipment required for dentist to complete exam

Scheduled patients for visits

Maintained inventory for the office

Answered patients questions in reference to various procedures

Assisted with the construction and application of crowns and other dental applications

TABC Certified

Additional Information

FBI and TX Background Approved

EDUCATION

Astrodome Dental 06/2001 – 10/2001

Received Dental Assistant Certificate Four (4) Month Course

UEI College, Houston, TX 77090 03/2016 - Current

Currently Attending

Contact this candidate