Project Manager Management

Amer A. Qureshi, PMP

Sewell, New Jersey – ***** – 609-***-****– ****.********@*****.***

Program Manager

Strategic Planning – Software Engineering - Team Management

SDLC, PMLC, PDLC

Software Development

Technical Troubleshooting

Software Engineering

Quality Assurance

Disaster Recovery Planning

System Development

Waterfall Methodology

Agile Methodology

Analytical, highly adaptable professional with more than 23 years of experience managing complex programs and projects using SDLC, PMLC, and PDLC methodology.

Skilled in strategic planning, integrating mechanical engineering background with systems and software needs. Track record of success.

Skilled troubleshooter continually focused on identifying, isolating and resolving technical issues; significant experience in disaster recovery planning.

Advanced proficiency in data management; including data structures, data extraction, and database management

Accomplished communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.

CAREER ACCOMPLISHMENTS

Managed complex programs for joint venture and Revenue Share Programs with maximum budget of $115M for a five year program.

Revitalized project management processes using PMP standards.

Integrated Agile and Scrum methodologies into software engineering processes.

Developed and modified data integration strategies for geographically dispersed data centers.

Managed end-to-end planning, delivery, and control of multiple programs, including secure data transmission infrastructure.

Directed project managers on data structures, extraction, transformation, and manipulation.

PROFESSIONAL EXPERIENCE

TD BANK US Mt. Laurel, NJ 2014-2017

Sr. Lead Business Program/Project Management Consultant, Credit Card & Merchant Solutions

Principal strategist and visionary for Revenue Share Program for Merchant Solutions team in the United States. Directed concurrent technology programs and projects, including infrastructure changes, in line with aggressive timeline, quality, and customer requirements. Guided PMO team, establishing change and dependency management process for program. Managed program budget of $1.8M. Supervised 11 work stream leads and three project managers for entire portfolio of projects. Liaised effectively with legal department for contractual updates.

Program Support: Cultivated relationships with vendors and leadership teams and provided technical leadership. Provided guidance to project managers in implementing SDLC, PMLC, and PDLC strategies.

Project Management: Managed Revenue Share Program, successfully obtaining $600M for ACH operations, as a result of Risk Exposure analysis. Spearheaded software development strategy discussions for infrastructure changes. Established change and dependency management process for program.

Sr. Lead Business Program/Project Management Consultant, Customer Strategy Division

Drove regulatory/compliance project for GLBA Privacy Notice Bank, presented information to leadership, and supervised three project managers in technology, marketing, and bank operations.

Project Management: Developed Financial Performance Template for financial team to complete budget forecast and actuals. Initiated bank-wide data warehouse project. Performed RCA and recommended corrective actions. Led initiative identifying alternative bank products to customers failing initial credit card pre-qualification.

Requirements Analysis: Approved updated business requirements identifying code changes for call centers and tellers, in collaboration with Change Review and Quality Assurance Approval boards.

Sr. Lead Business Program Management Consultant, US Bank Card Division

Led program of co-branded “credit card launch”, managing work streams including risk management under agile environment, and supervised all project leads. Guided Marketing and Data Management/ file transfer project managers during course of project. Liaised effectively with legal department for contractual updates. Managed project budget, including vendor and partner costs.

Project Management: Managed application team code upgrades for entire application, managed secure data transmission infrastructure, and participated in approval process for pre-production implementation.

Data Management: Streamlined data management processes, collaborating with TSYS vendor and architecture team; provided updates to C-Suite executives.

Quality Assurance: Managed overall change review process, security risk review, and approval process, ensuring compliance with all regulatory requirements.

Personnel Management: Provided guidance to data project manager for data structures, data extraction, transformation, and manipulation before ingestion into local databases.

SUN NATIONAL BANK & SHL Mt. Laurel, NJ 2013-2014

Sr. Project/Program Manager Consultant

Directed all project activities pertaining to redesign and upgrade of Home Loan, Commercial and Consumer Loan Originating System (LOS), providing process improvement recommendations to COO.

Operations Management: Instrumental in collaborating document digitization/ imaging solution and paperless methodology for LOS using OnBase Application with Agile methodology. Researched technical requirements for ECM, including OnBase, Content Central, Encompass 360, Documentum, and FIS Global suite. Case study included Fiserv MortgageServ product evaluation for SHL.

JPMORGAN CHASE & CO Wilmington, DE 2012-2013

Project Manager (P3M) Consultant

Managed multiple projects with budgets of $1.5M to $7.5M, inclusive of cap-ex and op-ex, using Agile methodology to manage upgrades and data center migration. Streamlined operational procedures for controlling security access procedures for internal and external stakeholders.

Project Management: Spearheaded security systems upgrade management project throughout bank. Collaborated with various team members to test, evaluate, implement, and monitor success. Provided quarterly road map to security team for evaluation and escalation of issues.

ADDITIONAL EXPERIENCE

Project Manager, responsible for managing transition from Waterfall to Agile methodology. Medrisk, Inc., King of Prussia, PA, 2011-2012.

Project Manager, responsible for leading multimillion dollar projects related to acquisition, new product launch, and virtualization. Hughes Network Systems, Gaithersburg, MD, 2008-2011.

Project Lead, responsible for end-to-end project implementation of CDV provisioning system project. Comcast, Inc., Mount Laurel, NJ, 2005-2008.

Senior Software Engineer, responsible for network design and implementation, managing six project engineers for software delivery and configuration management issues. Hughes Network Systems, Gaithersburg, MD, 2000-2005.

Associate Professor, responsible for teaching courses in mechanical engineering and managing stress analysis lab. National University of Science & Technology, Pakistan, 1995-1997.

Production Manager, responsible for managing team of 700 artisans in state of the art vehicle assembly line and conducting research to automate line, 501 Central Automotive Workshop, Pakistan, 1990-1995.

EDUCATION AND CREDENTIALS

GEORGE WASHINGTON UNIVERSITY, Washington, DC

Master of Science, Engineering Management, Concentration in Software Engineering and Information Systems Management

UNIVERSITY OF ENGINEERING & TECHNOLOGY, Pakistan

Bachelor of Mechanical Engineering, Concentration in Production Management and Design

Certifications

Project Management Professional (PMP) Cisco Certified Network Administrator (CCNA)

Professional Development

Project - Program Management / MS Project / Data Structures, Java Basics / Leadership - Team Effectiveness / Databases (RDBMS)/ Advanced Web-logic Administration / CCVP Bootcamp / Software Engineering / Production Management / Statistical Analysis / Financial Analysis / CCNA / Rationale Rose OO UML

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