AUTUMN W GONZALES
713-***-****, ****************@****.***
OBJECTIVE
To secure a promising position that will utilize and enhance my skills and knowledge for further career growth.
EXPERIENCE
*/**/2016 TO 11/23/2016
International Hardwood Flooring, LLC
Houston, TX
OFFICE MANAGER
Maintaining and organizing office operations and procedures
Scheduling meetings, making supplies arrangements, and preparing payroll
Monitoring clerical functions, processing payments and depositing checks
Create financial transactions including information that is recorded in Quickbooks; such as: invoices to customers, receipts, and purchase orders
Reconcile accounts to ensure accuracy, and sorting and distributing incoming and outgoing posts
2/28/2014 TO 1/25/2016
Wells Fargo Bank, N.A.
Spring, TX
PERSONAL BANKER
Building long term relationships with our customers, in person and by phone
Deepen the understanding of our customers' financial needs and provide suggestions
Exceed challenging sales and referral goals by proactively selling products and services
Uses profiling analysis tools to identify cross sell opportunities
8/18/2012 TO 2/28/2014
Sprint Retail Corporation
Houston, TX
RETAIL CONSULTANT
Exceeding sales and service objectives by giving world class service to every customer
Complete training of new material to maintain information for processes and new devices
Work in a fast paced environment and keep a professional attitude
Turning every negative situation into a positive one, and striving to always offer an option
6/5/2010 TO 9/20/2010
Chili’s
Houston, TX
HOSTESS
Take reservations via phone, wait-list, walk-in customers, manage the seating area
Keep the restroom areas clean, act as food runners for servers
Help clean tables and set up for parties or big reservations
EDUCATION
2007-2011
Cypress Creek High School
Houston, TX
HIGH SCHOOL DIPLOMA
REFERENCES
Raychel Fallon 713-***-****
Jeff Murray 346-***-****
Megan Sigun 713-***-****
Yvette Garcia 713-***-****