Customer Service Data Entry

Janiette P Hampton

*** *** *, *** #*

Bayonne, NJ 07002

201-***-****

201-***-**** (cell)

Email: **********@*******.***

EXPERIENCE

**/**-******* *** ********** Corp New York, NY

Data Entry Systems Administrator IT

•Enter daily cash receipts

•Create spreadsheets for cash receipts and bank reconciliation

•Generate and mail out late fees invoices to tenants,

•Log information regarding manual checks for payment

•Enter and print cash disbursements for account payables to vendors

•Enter Journal Entries for credit and debit reports

•Generate and print monthly reports for both account receivables and payables

•Liaison with outside IT consultants, creating data profiles and email addresses. Insure that computer systems are operating optimally daily

•Back up reception area when needed

•Work closely daily with VP of finance, Assistant Controller, and Director of Administrator.

09/96-02//99 Clayman Realty Group LTD, New York, NY

Administrative Assistant/Database Management

•Maintaining building sales and rentals on data base

•Coordinate with prospective clients and tenants with rentals, co-op and building information

•Assist licensed broker with open house and new property

•Updated various Manhattan multiples sales on data base

•Retrieved information on the web

•Print rental information from web-sites

•Create spreadsheet of rentals for brokers

• Perform administrative duties such as faxing, copying and reception area.

•03/92-5/96 Routledge, Chapman & Hall New York, NY

•Senior Data Processor/ Customer Service Publishing

•Entering and processing book orders for bookstores and colleges.

•Coordinate with clients to resolve account problems

•Process credit information and related Data/ISBN codes and numbers for customers

•Generate monthly progress reports on sales, credits and outstanding orders

•Assist supervisor in the training of new staff employees

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•04/88-1/92 Allianz Insurance Co Jersey City, NJ

•Data support Analyst /Clerical Supervisor

•Setting up and processing claims for client’s pay-outs to clients

•Generate weekly and monthly progress report on claims filed

•Supervised and trained employees, coordinated work and resolved discrepancies in all work flow

SKILLS

*Data Base Management *Microsoft Word for Windows *Internet Explorer * Networking *Colonial Maxwell Software*MRI Accounting Software*AvidXchange Accounting Software*

*IBM I-Series Data Base *AS/400*

EDUCATION

*BA ART HISTORY NEW JERSEY CITY UNIVERSITY 1990

*Graduate QC Event Panning Course-May 2016*

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