JAMES L. WHITIS

**** **** *** **

# *****

KATY, TEXAS 77494

PHONE 830-***-****

PROFESSIONAL PROFILE:

Self motivated, goal oriented, performance driven operations management professional offering demonstrated comprehensive achievement in a complex business management with strong leadership and motivational capabilities.

* Focused on providing a great customer service perspective through employee attitude

* Highly motivated, and detail -directed problem solver with the ability to direct very complex projects from concept to fully operational status.

* Proven ability to work successfully with staff, customers, regulators, company management personnel and board of directors.

* Recognized for consistent success to improve operations, increase revenue, improve staff performance, customer satisfaction, and enhance profit.

EMLOYMENT SUMMARY:

Administrator Sava Senior Care dba Cypresswood Houston, TX 2015-2016

* Responsible for the overall operations of this 202 bed skilled and rehabilitation center.

* 24/7 respiratory therapist for trachs, IV’s and outstanding rehab department

* Managed and completed a major renovation project in six months ( after a major flooding)

* Hired new DON and Nurse Managers

* Managing major compliance issue prior to taking over. Improved but still issues to address.

* Hired full-time Nurse Practitioner and physician in building 3 days per week

* Significantly improved Medicare & Medicaid Rug rates. Executive Director Chandler Estate at Laurel Heights, San Antonio, TX 2011-2015 Continuum of Care Campus with Independent Living Apartments (38 Units), 3 levels of Assisted Living ( 24 Units),, Skilled Healthcare & Rehab Center (126 beds). Private care, Medicare, Medicaid, HMO’s and Insurance. Accomplishments:

* Renovated interior decor to reflect more of a hotel health resort environment

* Staff training to provide more hospitality and provide excellent customer service

* Hired a new chef and dramatically improved excellent customer service

* Completed Healthcare, Independent Living & Assisted Living upgrades and Campus landscaping.

* Increased occupancy of Senior Independent Living

* Eliminated agency staffing

* Improved case mix in skilled healthcare

* Implemented trach care, complex wound care, IV’s, TPN, state of the art therapy department

* Added a Nurse Practitioner and contracted with a Physiatrist to assist with short term skilled rehab admissions

* Reduced expenses without compromising services and implemented systems to monitor expenses and improve revenue

* Improved annual survey every year with only minor deficiencies in 2015

* Implemented state of the art Zenex room sanitizing robot system to reduce facility infections

* Annual operating budget of $ 12,000,000

Administrator Riverwood Nursing & Rehabilitation, Boerne, Texas 2009-2011

* Improved regulatory compliance, staffing, total MCR A census and financial performance

* Implemented a secured unit for dementia care

* Enlarged Rehab department and converted a wing to MCR Suites with flat screen HD TV’s and Phones.

Administrator Sonterra Health Center, San Antonio, Texas 2008-2009

* Significantly improved staffing, census, regulatory compliance and financial performance

* Doubled MCR census, initiated insurance contracts and financial performance

* MCR & Insurance typically at 38% and private pay at 33% of total census

* Stabilized facility, implemented or improved systems

* Exceeded FY 2008 budgeted MCR census by more than 300%

* Eliminated the use of nursing agency labor

Administrator Connally Memorial Medical Hospital, Floresville, Texas 2003 -2006

(DBA Frank M. Tejeda Texas State Veterans Home)

* 160 beds Medicare/Medicaid, VA, Hospice and Private with the largest Certified Alzheimer’s Nursing Unit (60 beds) in South Central Texas

* Developed and implemented numerous systems to improve operation efficiency and effectiveness.

* Negotiated a favorable contract with Texas Veterans Land Board

* Improved compliance with DADS & Veterans Administration regulations, and eliminated the use of Nursing Agency

* Significantly increased census, revenue, accountability, compliance, and profitability: improved employee morale and eliminated the use of nursing agency.

* Exceeded FY 2005 budgeted profit by $ 255,000.

* Increased FY 2005 Medicare revenue by 112%

* Developed Professional Credentialing Policy & Procedure adopted by other State Veterans Homes

* Successfully developed and implemented a more progressive PTO Benefits Package

1997-2003

Executive Director Buckner Villas, Buckner Retirements Services-Austin, Texas Continuum of Care Campus offering Three Levels Assisted Living, Two levels of Skilled Nursing, Hospice, a free standing Certified Alzheimer’s Care Center with three levels of care and Independent Living Apartments.

* Established Buckner Eldercare in Central Texas

* No healthcare deficiencies last 4 1/2 years, no litigation during entire administration and consistently exceeded budgeted surplus. other professional experiences:

* Developed and managed a Bed & Breakfast Inn with 21 units. Voted “10 most romantic” B&B’s in the USA. Further, completely restored, renovated and lead complete downtown restoration in to a more desirable tourist site. Developed Hillview Apartments, Corydon, Indiana

EDUCATION:

* Indiana University, Bloomington, Indiana; B. A. Degree, Science

* Indiana University Southeast; New Albany, Indiana; Business & Financial Management

OTHER PROFESSIONAL EXPERIENCES:

* Nursing Facility Administration Certificate, St. Philips’s College,San Antonio,TX

* Effective Speaking and Human Relations Certificate, Dale Carnegie

* Certified Nursing Home Administrator Preceptor

PROFESSIONAL AND COMMUNITY AFFILIATIONS:

* American College of Health Care Administrators

* Corydon Rotary Club - President

* Corydon Capitol Historic Preservation Alliance - President.

* South Central Alumni Association President

* Harrison County Cattleman - President

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