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Sales Customer Service

Location:
Whitby, ON, Canada
Salary:
$75,000 plus commissions or bonuses
Posted:
February 19, 2017

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Resume:

FRANCES EWANIUK

**** ***** ****

Brooklin, Ontario L1M 1S3

416-***-****

acywd8@r.postjobfree.com

OBJECTIVE

Position with direct account responsibilities in Sales, Marketing and Operations. To lead the acquisition of corporate sponsorships, utilizing proven skills of brand marketing and promotions, sales, strategic planning, analysis, decision making and directing in an organization in which I can contribute towards the profitability.

CAREER PROFILE

Over 10 years of significant experience in Sales and Marketing.

Sold out hotel twice in the first month of opening without third party or marketing

Led/managed marketing company for the development and delivery of

Executive packages to world premier sporting and entertainment events.

Developed, organized, secured bids for high profile corporate programs

and sponsorships.

Established higher quality standards and service to maximize clients’ public

relations profiles and impact on the consumer.

Extensive sales experience in corporate bid acquisition for high profile

domestic/international programs and sponsorships encompassing expansion

to the United States, Germany, England and Brazil.

Increased sales from $365,000 to $4,000,000 in 3 years of running the company.

Skilled in brand marketing, product promotions, strategic planning and analysis.

Creation and customization of packages for sale to select companies/individuals.

Negotiated terms/conditions with all contributing special event stakeholders.

Collaborated with participating companies for optimal product marketing/promotions.

Achieved the North American Sales Record at ICM within 2 months of employment.

Strong communication, personnel and organizational skills.

EDUCATION

Queen’s University, Kingston, Ontario, 1993

Bachelor of Arts (BA) in Economics

International Academy of Fashion and Technology, Toronto, Ontario, 1989

Fashion Merchandising Diploma

OTHER

Training, seminars and workshops in Sales, Marketing, Supervision, Customer Service.

Completed computer courses in Quick Books and Simply Accounting

CAREER SUMMARY

La Quinta Inn and Suites Downtown Oshawa, Oshawa, Canada – Nov 2013

Director of Sales

Searching events and developing events with local planning constitutions, corporate travel, personal and general tourism

Initiating client communications, negotiating rates establishing committed patronage

Had hotel sold out within first two weeks and twice within the first month of opening with no marketing or third party backing

Frances Bookkeeping and Marketing Services, Durham Region, Canada –2003-2013

Bookkeeper and Social Media Marketing

- Facilitating Bookkeeping services for CA firm in Oshawa for several clients.

- Bookkeeping and marketing services performed for restaurants, hair salons,

auto mechanic shops, retail stores and manufacturing companies

- Government remittances – PST, GST, WSIB, Payroll, TICO, IATA

- Monthly bank and credit card reconciliations

- Accounts Payable, Accounts Receivables, Invoicing

- General Administration and Strategizing Marketing and Sales targets and Training

- Initiate and implement social media for sales

SPORTALITY – The Executive Needs Inc., Toronto, Canada 1998-2012

Partner

Responsible for creation and establishment of a start-up sports marketing firm.

Provide all direction in sales, marketing, training and operations.

Achieved international recognition from entry date in the worldwide market place.

Negotiated sponsorship opportunities with the Superbowl, SAP US Grand Prix,

NHL All-Star Game and other prestigious sporting organizations.

Developed the branding of the “SPORTALITY” corporate name, benchmark service.

Proficient in all operations including staff recruiting, training & supervision, marketing strategies/implementation, event organization, stakeholder collaboration.

Complete direct sales and provide optimum customer service and satisfaction.

Develop website design/implementation, e-marketing, custom systems/databases.

International Championship Management Inc., Toronto, Canada 1997

Senior Sales Account Manager

Responsible for the marketing/sale of conferences to Class A banks in N. America.

Coordination/communication with highest corporate management including Chief Executive Officers, Presidents, CFOs, Vice Presidents and others.

Trained new staff and managed a high achieving sales team. Coordination/communication with highest corporate management including Chief Executive Officers, Presidents, CFOs, Vice Presidents and others.

Alders International, Toronto, Canada 1997

Sales Manager

Responsible for supervision and training of a team of 60 sales associates.

Successfully achieved sales targets in six months.

REFERENCES AVAILABLE ON REQUEST



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