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Customer Service Manager

Location:
Atlanta, GA
Posted:
February 19, 2017

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Resume:

Greta Rushion

Atlanta, GA

acywd3@r.postjobfree.com - 917-***-****

I'm experienced in mostly fundraising events but also able to coordinate events such as parties, small stage production for live music events, screenings, meetings/seminars, etc. I have also held roles as office manager, personal assistant to high profile entertainment figures, have booked talent for local NYC bands/ artists and guest relations/reception/customer support. I enjoy a fast paced environment and I am an excellent support person; very organized, resourceful and good at relationship building. My hobbies are music, travel, photography and I'm a foodie.

Authorized to work in the US for any employer

WORK EXPERIENCE

Event Coordinator

freelance - Atlanta, GA - 2013 to Present

Coordinate or assist as needed on a variety of events on freelance or temporary basis. Work has included: Event Coordinator for Gas Mask the movie - film screening, Event Assistant for DIFFA Annual 4 day fundraiser and Dining by Design & Cocktails by Design, Alicia Keys' Black Ball w Indiana - Catering staff, Stamford Hospital Fundraiser - 501 auctions rep, Righteous Entertainment Talent Showcase- event coordinator, Dishcrawl Ambassador - event planner, Personal Assistant to Chris Rob (entertainer), Event Staff - Boujolais 2014 Wine Launch, Event Staff - ICIS tradeshow at Javits Center, Logistics Coordinator - Queens Book Festival, Event Logistics, Book Reading/Signing for Author & Success Coach, JoAnn Youngblood King, REdefining You Seminar - Event Support Staff, Guest Relations Team -Sodexco at Macquarie Financial Group, AfroJams/Made In Africa - event support for Spyon Productions, Great Reunions Inc. - on site event coordinator for NYC area HS reunions, Auction Coordinator - MDA - Taste of Down Under Auction, Gestures - Pro and OSM, Bid Pal Pro, Customer Support/Live Chat

Skills Used

administration (preparing correspondence, data entry, ticketing, lists) organization, customer service, registration, silent auction, member/donor relations, event planning, on site assistance, social media management,

Coordinator, Development

Independence Residences Inc - Woodhaven, NY - August 2008 to July 2013 Researched, planned and expanded agency's development programs.

- Identified and solicited new donors, managed donor information.

- Planned grand openings of new residences and the IRI Café' as well as annual fundraising events like the Valentine's Wine Tasting, Fall Casino Event, QUEENS WALKABOUT and the Spring Gala

- Created awareness building campaigns, prepared annual giving report, and managed media outreach, marketing and promotional materials.

- handled all administration prior to and post event, managed budgets, prepared and sent all thank you and acknowledgement letters, entered donor gifts into FundEZ system

- prepared annual development report for Exec Director and Board of Directors

- supported staff's fundraising efforts

- trained and managed volunteers

Manager, Special Events

American Cancer Society - Brooklyn, NY - January 2008 to July 2008 Directed large community driven fundraising event (Prospect Heights Relay for Life) as well as participated in other local office events (Making Strides Against Breast Cancer, Hot Winter's Night: Salsa for a Cure, Eat, Drink & Be Hopeful)

* Developed and maintaiedn key relationships with community businesses, community leaders and high potential volunteers to increase awareness of ACS mission, patient/family services and local initiatives.

* Cultivated, motivated and mobilized volunteer committees in planning, recruited teams, solicited event sponsorships and underwriting opportunities.

* Increased event participation, revenue growth, awareness, and volunteer recognition.

* Represented ACS at community gatherings, meetings and events as necessary Development and Special Events Associate

The Maurer Foundation for Breast Health Education - Mineola, NY - March 2004 to December 2007 Researched and developed relationships with prospects

• Assisted Director with campaigns, marketing and communications

• Coordinated logistics for all fundraising events or conference activities including our Pink Diamond Ball, Golf Classic, Long Island 2 Day Walk, Pink Pony, Champions for Charity and Frassanito Valentines Shopping Event as well as all in house staff and volunteer events

• Distributed press releases and maintain an in-house media library

• Worked collaboratively with program staff and volunteers as needed

• Managed corporate and foundation gift acknowledgement process

• Maintained records in Donor Perfect database and supply financial reports related to fundraising

• Worked with Office Manager on day to day office operations and financial matters Special Events Assistant

AIDS Center of Queens County - Rego Park, NY - 2005 to 2005

(long term temp)

•Assisted Special Events Coordinator with administrative duties related to the Gifts of Love Auction and Luncheon

•Sponsorship solicitation for event journal

•Requested donations for silent and live auction

•Prepared financial reports related to donations and event tickets Event Coordinator

LGM EVENTS - Brooklyn, NY - 2003 to 2003

long term temp

• Administrative duties

• Solicitation of sponsors, in kind and silent auction items for Medgar Edgar College Fundraising Gala

• Assisted with stage production for Opening and Closing Ceremonies of AIDS Walk Atlanta

• Assisted with talent coordination for the You Rock My Soul II benefit concert (GMHC) EDUCATION

BA in Business Admin

American Inter Continental University - Hoffman Estates, IL 2008

SKILLS

Microsoft Office for PC and Mac, Donor Perfect, FundEZ Office Management, Special Event Planning, Fundraising, conversational Spanish, Volunteer Management, social media management, logistics, Condeco

- meeting booking system



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