MARK ANDREW CARTER

**** **** ******, ***. **, Brooklyn, NY 11228

718-***-****; E-Mail: acyw9m@r.postjobfree.com

CAREER OBJECTIVE: To utilize and develop my skills in a professional environment

WORK August 2011 – March 2016

EXPERIENCE Penguin Random House

New York, NY

Operations Coordinator

Processing all book work orders rec’d from Sales, including those requiring special handling. Issuing production orders to warehouses to pack, bundle, sticker, or re-jacket books and ship to clients in a timely manner whilst attending to any issues that may arise such as stock shortages or misprints that affect stock levels.

Track inventory/stock to facilitate all orders both current and future. Freeze stock as needed or requested. Alert inventory and sales departments and warehouses of any stock shortages or imbalances and follow up on reprints and reprint schedules that bring books into the warehouses.

Create customized mixed pre-packs for orders and mailings. Assign unique ISBNS. Enter correct metadata, including weights, routing, pricing conditions, batch search strategies and create mint/hurt batches to complete their set-up in SAP database.

Attend bi-monthly pre-invoice meetings for mass market, trade and hardcover titles, and from these meetings pack for open sales orders whilst tracking any incoming stock needed to fill these orders, ensuring that all information including weights, routing and carton quantity are in place.

Using SAP/Quick viewer keep a monthly log of all upcoming titles. Physically receive new book titles for in-house display.

Quality control. From weekly reprint meetings for mass market, trade and hardcover titles, update reprint counters and amend book details, increase or decrease prices of titles as indicated. Change status to either to sell and drop, wait/carry forward, future ARP, unofficial sell and drop or rights reverted. Extend to binderies, and change status from 10 digit to 13 digit EAN as requested, adding notes where necessary.

March 2007 – July 2011

McGraw-Hill Companies

New York, NY

Database Coordinator, Create (formerly Primis Online) Higher Ed. Group

Facilitated the loading of content within an Oracle database to support custom publishing for school and colleges, this includes checking various systems to verify accuracy of data and managing process flow.

Responsible for assisting Sponsoring Editor with proofreading title and validation of index files for automated system.

Administered eBook titles and made available for purchase, uploaded to secure educational online college sites for professors to teach classes.

Created customized textbooks in support of National Accounts.

MARK ANDREW CARTER

1310 84th Street, Apt. 1A, Brooklyn, NY 11228

718-***-****; E-Mail: acyw9m@r.postjobfree.com

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December 1997 – March 2007

Popkin Software & Systems, Inc.

New York, NY 10006

Order Fulfillment Coordinator

Data/Order processing utilizing FoxPro license database system.

Running reports from sales database & issuing monthly support renewal/maintenance Invoices from these reports and re-invoice for past-due accounts when necessary.

Issuing invoice’s for the accounts department.

Forecasting sales & scheduling calls for sales reps in Goldmine v.6.7 database.

Processing orders through MASS 90 accounting System.

Sales Support for orders, upgrades reconfiguration of license database and general sales questions.

Daily shipping from order’s using established on-line courier companies.

November 1995-June 1997

SUNKYOUNG EUROPEAN LIMITED

Middlesex, England

Stock Administrator

Data/Order Entry on IBM PC, Novell Network.

Printing invoices, picking tickets for on-site warehouse, and daily reports.

Monitoring incoming/outgoing goods.

EDUCATION: HERTFORDSHIRE COLLEGE OF HORTICULTURE

Herts, England

DEGREE: Advanced National Certificate in Horticulture (Distinction)

Drayton Manor High School - London, England

REFERENCES: Furnished upon request

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